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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Good
Helpful Report
Posted 10 years ago
Prompt service
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
Always efficient and good value for money However stock numbers were an issue if more than one if the same item was needed
Helpful Report
Posted 10 years ago
So far so good
Helpful Report
Posted 10 years ago
Excellent service except that I still paid toll fees even the purchase was declared as gift. Maybe next time if it is possible not to write the amount paid on the package. Anyway I'm looking forward for future transactions with you. Thank you.
Helpful Report
Posted 10 years ago
Excellent service except that I still paid toll fees even the purchase was declared as gift. Maybe next time if it is possible not to write the amount paid on the package. Anyway I'm looking forward for future transactions with you. Thank you.
Helpful Report
Posted 10 years ago
Excellent service except that I still paid toll fees even the purchase was declared as gift. Maybe next time if it is possible not to write the amount paid on the package. Anyway I'm looking forward for future transactions with you. Thank you.
Helpful Report
Posted 10 years ago
The earrings arrived safely and efficiently.
Helpful Report
Posted 10 years ago
found randomly online, seems ok
Helpful Report
Posted 10 years ago
Website is very poor and keeps loosing connection
Helpful Report
Posted 10 years ago
Hi Evelyn, Thank you for your comments and I am sorry to hear you experienced some problems while shopping online. We have not been informed of any other customers experiencing these issues and we cannot recreate this ourselves, however I will pass your comments on to the technical team for them to take a look in to. I am sorry to hear that you are disappointed with the item you have purchased. If the item is unworn and in a brand new condition then you can return this to us for an exchange or refund; we do have a wide range of popcorn bracelets in various sizes and we would be happy to answer any questions or suggest alternatives. Kind regards Sarah
Posted 9 years ago
First tried in rings in the Gloucester store and was helped by Sue! I was a bit of a nightmare and indecisive trying on loads :) so thank you to her
Helpful Report
Posted 11 years ago
Thank you for your positive comments and we are pleased to hear you had a good experience of shopping in our Gloucester Quays store. I will ensure your comments are passed on to Sue. Kind regards Sarah
Posted 9 years ago
was dissapointed at attitude in shop but Emma Robinson made up for that on line
Helpful Report
Posted 11 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews