Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Rating: 4.45

4.5 Rating 735 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 735 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery was messed up and they had no way to identify what had caused the problem. The guys in the office were sympathetic, and worked hard to understand what was going on but were ultimately powerless to resolve it and were unable to give me any real insight into the hold up. On the day of my delivery I had 4 separate confirmations that my delivery WOULD be on time (i.e. within the 7am to 4pm window), including 2 verbal confirmations but it didn't appear until 2 days later. Not only was it hugely inconvenient to take off 3 days of work but due to resulting scheduling issues it put my project back for 2 weeks. The final insult was they believed a suitable compensation was to reduce my delivery fee down from the express to the standard package, an insulting £12 refund to reflect on the entire debacle. Poor.”

Helpful Report

Posted 5 years ago

“Had to order (and pay for) some more skirting to replace water damaged that courier had left outside in rain. Expensive delivery charges, day late and when it goes wrong CE not interested. The new batch of skirting was at least 2mm higher than first. Won’t be using again.”

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Posted 5 years ago

“Delivered downside of house in torrential rain with no attempt to keep dry or leave a note.”

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Posted 5 years ago

“Promised next day delivery so made the order. Was then telephoned to be advised as it was a Bank Holiday weekend that there was no Saturday delivery. Order was then cancelled and made arrangements with local timber company at a substantially cheaper price.”

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Posted 5 years ago

“Communication between courier and your representative was awful. We were told our items would be delivered on Thursday (partner took the day off work) but had a call on the day to explain the couriers van wasn't big enough so would be delivered on saturday. Friday afternoon had a call to say the courier was outside but nobody was home, was then told would be delivered for definite on Saturday (we stayed in all day) and nobody turned up. Our delivery turned up on Sunday evening with no advance warning, luckily we were home.”

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Posted 5 years ago

“Half of the items were damaged and the wood split”

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Posted 5 years ago

Cutting Edge Skirting is rated 4.5 based on 735 reviews