Dreadful delivery service, had to wait in all day and took a day off work to do so. Skirting was at the depot on time but they did not bother putting it on a van or telling me they they were not delivering. Did not deliver next day either which was the Saturday. Took another day off work on Monday skirting was out for delivery at 8.00 by 8.30 it was back in the depot where it remained even after it was delivered at 16.00. Tracking is useless!!
Cutting edge informed me that a manager was looking into this since taking a further day off and paying guys to fit the skirting that did not turn up had cost me an extra £220.00 but 2 weeks later I've still not heard anything.
The product is OK it came packaged really well with no damage (it was streight edge skirting board) the finish on the face was a bit inconsistent some were fine but others were orange peel in texture(caused by spaying to much paint at once) the main problem was that the flat top edge felt like very rough sand paper so needed a really good sand to make it useful which kind of makes buying pre primed skirting a bit of a waste of time as once you get it to a state where it can be used you need to prime it.
Over all it worked out very expensive for what it was so would not use them again and cannot recommend them.
That said the customer service person responded very quickly and did her best to sort out the delivery problem she was very nice and very helpful it's just a pity that it was not followed up after I got the goods.
5 years ago
Cutting Edge Skirting has a
4.5
average rating
from
733
reviews
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