Catering24.co.uk Reviews

Name: Catering24.co.uk
Address: Etiquette Park, Manners Avenue, Ilkeston, Derbyshire
Rating: 4.68

4.7 Rating 1,185 Reviews

93 %

of reviewers recommend Catering24.co.uk

4.7

Based on 1,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

0115 9444434

Email:

hello@catering24.co.uk

Location:

Etiquette Park,
Manners Avenue,
Ilkeston
Derbyshire
DE7 8FU

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Catering24.co.uk 5 star review on 24th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most of it arrived. One product missing and nothing from yourselves to say it was out of stock. I had to contact you to see what had happened and only then was I told about that it was not currently available. That's fine but your confirmation that arrived only hours before delivery confirmed all products would be there and there was no real apology for the omission. Pity as all seemed to be going so well”

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Posted 6 years ago

“Fast and efficient service especially considering the current situation”

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Posted 6 years ago

“Hi I have not received my order yet Can you let me know who is delivering it etc Thanks”

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Posted 6 years ago

“Next day delivery on time in a 2 hour slot correct item product fine”

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Posted 6 years ago

“Received goods where’s stated will use again”

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Posted 6 years ago

“Quick delivery, with everything available.”

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Posted 6 years ago

“excellent telephone service and very efficient del ivy!! well done”

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Posted 6 years ago

“Have great products and excellent delivery time”

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Posted 6 years ago

“Excellent and speedy service”

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Posted 6 years ago

“well package and on time”

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Posted 6 years ago

“Brilliant, friendly service ! Great prices, wouldn't go anywhere else for my catering supplies ! Highly recommended !! John bhoy's'grill !”

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Posted 6 years ago

“Everything worked like clockwork from selecting a product, paying online, getting an invoice and receipt, receiving notice of the arrival date. Then receiving an email from the courier with the delivery date and time. Considering the corona situation, the goods arrived on their standard delivery within a few days. The items were well packed, arrived in good order and are good quality.”

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Posted 6 years ago

“first time customer excellent service very quick delivery would use again Thanks”

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Posted 6 years ago

“thank you for the speed and delivery date please check i think i ordered two packs not one thank you regards david ashby”

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Posted 6 years ago

“User friendly website, good prices, fast free delivery.”

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Posted 6 years ago

“Rapid delivery at a reasonable price.”

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Posted 6 years ago

“You wanted to charge over £50 to deliver to an island. It is absolutely an anachronism to believe that islands cannot be delivered to at the same rate as the mainland. If the post is used and in some cases if Parcel Force 48 is used there is no difference whatever. Failing that nearly every company now comes up with a reasonable rate. In every other respect this company seems very well organised with superb service”

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Posted 6 years ago

Thank you for your review. We have a fixed rate delivery charge for the islands off the coast of the mainland as our courier charge a premium amount to deliver to these regions, it is not the same cost as the mainland. We don't send goods through Royal Mail as they can't handle our wholesale bulky boxes. Looking at your order you did recieve a full refund. Thank you, Catering24 Team

Posted 6 years ago

“Quality products unobtainable elsewhere to the door. Love the arrival window so the day can be planned.”

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Posted 6 years ago

“Delivered on time despite the troubles. Decent size dispensers. However one of the pumps does not work. Have decanted to other bottles.”

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Posted 6 years ago

“Mark has been exceptionally helpful throughout, we can’t thank him enough”

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Posted 6 years ago

Catering24.co.uk is rated 4.7 based on 1,185 reviews