Catering24.co.uk Reviews - Read 1,173 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

0115 9444434

Email:

hello@catering24.co.uk

Location:

Midland Court
Manners Industrial Estate

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Catering24.co.uk 5 star review on 24th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy dispatch and delivery. Helpful when I’ve called. Sometimes a couple of the boxes I’ve purchased have been damaged as they’ve not be packaged the best.”

Posted 1 month ago

“they do what it says on the tin”

Posted 1 month ago

Thanks Phillip, appreciate taking the time to review our business. Catering24 Team

Posted 1 month ago

“Great customer service in relation to being able to contact them by phone and email with quick responses.
Delivery service started out with good communication where email notifications were received to inform of attempted delivery and how to reschedule etc. However after some issues with the delivery this stopped and i had to keep emailing customer services for an update.
Having informed customer service to leave with a 3rd party the delivery was made.
However on checking the delivery the full order had not been fulfilled despite being informed all items were in stock. I specifically message customer services to confirm that the items required were in stock before placing the order, the only reason i made the purchase due to not being able to find it elsewhere.
Having chased customer service re the missing item i was informed that the item was out of stock in the warehouse but more was due in!
When the item was dispatched there were delivery issues again despite the previous information provided on our requested delivery method.”

Posted 8 months ago

“Very good communication.
Disappointed with delivery as box was wet!”

Posted 9 months ago

“My order arrived and was happy with the product and speed of delivery. Bad customer services when asking about stock. I asked when a certain box would come in and they replied after sending several messages which they'd 'seen' as it popped up. 'To be honest, I dont know' then they didnt reply to my following questions about products.”

Posted 10 months ago

“Good products at the right price and quick delivery”

Posted 10 months ago

“Easy to use web site, goods delivered when promised.
Items are equal or better in quality than my normal supplier.
Do you offer free delivery for larger orders?”

Posted 10 months ago

“Very efficient and prompt service”

Posted 10 months ago

“Got exactly what i ordered in a couple of days. Good quality stock.”

Posted 10 months ago

“Very Happy thank you”

Posted 10 months ago

“put order in for packaging no delivery charge great.
put order in just after for ppe was charged for delivery not happy
all goods where delivered to same place ??”

Posted 10 months ago

“good product, delivery and cost at a competitive price”

Posted 10 months ago

“Emily (I think) on your switchboard was pure gold - cheerful, helpful, knowledgeable and willing to go much more than the extra mile - thank you so much. Delivery was a bit more haphazard but very good product when it finally arrived.”

Posted 11 months ago

“Really happy I could finally get hold of some anti-back hand gel”

Posted 11 months ago

“Ease the cost on the delivery would be great :)”

Posted 11 months ago

“Customer service very helpful, speedy delivery, product robust. Good price.”

Posted 11 months ago

“Product I required for COVID-19 as a spray. Service prompt. Package will last for the long haul.
Little Downside... Checkout additions, should be included earlier in Brochure.”

Posted 11 months ago

“Easy to clean. food does not spill and microwave reheating is perfect.”

Posted 11 months ago

“Good”

Posted 11 months ago

“delivery address problem. I contacted mark, he was great sorted next day delivery. item has just arrived”

Posted 11 months ago

Catering24.co.uk is rated 4.68 based on 1,173 reviews