Catering24.co.uk Reviews

Name: Catering24.co.uk
Address: Etiquette Park, Manners Avenue, Ilkeston, Derbyshire
Rating: 4.68

4.7 Rating 1,184 Reviews

93 %

of reviewers recommend Catering24.co.uk

4.7

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

0115 9444434

Email:

hello@catering24.co.uk

Location:

Etiquette Park,
Manners Avenue,
Ilkeston
Derbyshire
DE7 8FU

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Catering24.co.uk 5 star review on 24th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 2 weeks ago

“Best quality and fast delivery”

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Posted 1 year ago

“Very satisfied with the order and the box are so helpful and it's the best quality and best price , highly recommend.thank you so much”

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Posted 1 year ago

“Excellent customer service. Lynnette was extremely efficient dealing with a delivery problem for a missing item. I cannot praise catering 24 highly enough. 10 out of 10”

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Posted 1 year ago

“Great efficient service. Orders arrive quickly and in perfect condition.”

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Posted 1 year ago

“First time user- simple to order and pay! Liberty was Very helpful when I realised I’d made a mistake, rectified quickly and efficiently! Just got new order acknowledgment- just so easy!”

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Posted 1 year ago

“very happy with the service provided. thankyou Jackie for all your help and support”

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Posted 1 year ago

“Always efficient, prompt and very helpful”

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Posted 2 years ago

“Found them extremely helpful and look forward to ordering many more products from them”

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Posted 2 years ago

“This company advertises as having free 24 hour delivery but after having to create an account to proceed to checkout I was asked to pay 17 pounds for shipping. I needed the product in three days time and was told it would arrive in two days so I proceeded to pay. The next day I was then informed by this company that my product wouldn't be arriving until another three days so needless to say I was not impressed that I would not be getting my product for when I needed it. I tried contacting them to see if they could rectify the situation at all but was told that it sometimes happens and they basically don't care.”

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Posted 2 years ago

“Amazing service! Super quick delivery! Always happy to help on the phone or via email. Luke really helped me out after not receiving enough champagne flutes for our wedding, all sorted with no fuss within a day. What more could you ask for!”

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Posted 3 years ago

“Excellent products and super quick delivery. Highly recommended”

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Posted 3 years ago

“Speedy dispatch and delivery. Helpful when I’ve called. Sometimes a couple of the boxes I’ve purchased have been damaged as they’ve not be packaged the best.”

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Posted 3 years ago

“Very happy with the quality and service.”

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Posted 3 years ago

“excellent service - limitation of some items. It would be good if you had a comprehensive selection of all items”

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Posted 3 years ago

Hi Barbara, We would love to know which items you think are missing from our ranges. Could you email us your ideas? hello@catering24.co.uk and make for the attention of Oliver Lloyd. Much appreciated, Oliver (Director)

Posted 3 years ago

“We have used Caterimg24 for several months and we have never been disappointed. Fast process and always next-day delivery. Great choices of disposables. Well done!”

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Posted 3 years ago

Thanks Roberto, this is fantastic to read. We will do all we can to support your business by maintaining this level of service. Catering24 Team

Posted 3 years ago

“Always next day delivery and items in stock. The one negative would be lack of detailed information about some of the products.”

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Posted 3 years ago

Hi Jamie, Thank you for your review. We have a plan this year to improve product data across all of our products, with there being over 4000 stocked lines its quite a challenge. Improvements will come slowly, thanks for the constructive feedback. Catering24 Team

Posted 3 years ago

“Great service, quick delivery and great for prices!!”

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Posted 3 years ago

Hi Paris, Thank you for your review, we really appreciate you taking the time. We will keep it up! Thanks, Catering24 Team

Posted 3 years ago

“Very poor service, I placed an online order and received an email confirmation for delivery and billing to my home as requested and as per previous delivery’s. I chased the order 10 days later to be told it would be with me the next day only to find they’d sent it to a previous address from over 2 years ago. The package was returned causing me a nightmare as the boxes arrived too later for Valentine’s Day orders. Girl on phone wasn’t helpful or understanding of the issues your error caused and blamed me!!! Not happy at all.”

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Posted 3 years ago

Hi Jill, Sorry to hear this, this is unusual. Please get in touch with me to look into your order number and we will see what we can do to remedy this. Kind Regards, Oliver Lloyd (Director)

Posted 3 years ago

“they do what it says on the tin”

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Posted 3 years ago

Thanks Phillip, appreciate taking the time to review our business. Catering24 Team

Posted 3 years ago

Catering24.co.uk is rated 4.7 based on 1,184 reviews