Catering24.co.uk Reviews

4.73 Rating 877 Reviews
95 %
of reviewers recommend Catering24.co.uk
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
on-time delivery
97%
Customer Service
communication channels
Email, Telephone
Read Catering24.co.uk Reviews

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

01442506501

Email:

customerservices@catering24.co.uk

Location:

20-22Wenlock Road

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Delivery
Quick delivery and quality products
Helpful Report
Posted 5 hours ago
Customer Service
Delivery
Quality product, good price and speedy delivery
Helpful Report
Posted 5 hours ago
Customer Service
Delivery
Very efficient easy to use service.
Helpful Report
Posted 7 hours ago
Customer Service
Delivery
In these very difficult times, they managed to perform fantastically
Helpful Report
Posted 9 hours ago
Delivery
Easy to order, always delivers on time.
Helpful Report
Posted 9 hours ago
Customer Service
Delivery
Terrible service, only 4 of 4 packages arrived, it’s 5 days later now and still haven’t had the remaining package. It’s left us short for customer deliveries.
Helpful Report
Posted 1 day ago
Hi Chloe, Thank you for your review. We have dispatched everything on time and in full. At the moment there are a few orders which the courier have failed on due to staff shortages in London because of Covid-19. We are working with the courier to get updates on your parcels and we even dispatched another parcel on a second delivery in an attempt for you to receive your product. We are working on this for you. Kind Regards, Catering24 Team.
Posted 11 hours ago
Customer Service
Delivery
This is the only place to shop. With amazon and pretty much everywhere else, what you really need is out of stock. This is where Catering-24 comes to the rescue. That and the fact that next day delivery means exactly that. Amazing!
Helpful Report
Posted 1 day ago
Customer Service
Delivery
Most of it arrived. One product missing and nothing from yourselves to say it was out of stock. I had to contact you to see what had happened and only then was I told about that it was not currently available. That's fine but your confirmation that arrived only hours before delivery confirmed all products would be there and there was no real apology for the omission. Pity as all seemed to be going so well
Helpful Report
Posted 1 day ago
Customer Service
Delivery
Fast and efficient service especially considering the current situation
Helpful Report
Posted 2 days ago
Hi I have not received my order yet Can you let me know who is delivering it etc Thanks
Helpful Report
Posted 2 days ago
Delivery
Next day delivery on time in a 2 hour slot correct item product fine
Helpful Report
Posted 2 days ago
Customer Service
Delivery
Received goods where’s stated will use again
Helpful Report
Posted 2 days ago
Customer Service
Delivery
Quick delivery, with everything available.
Helpful Report
Posted 2 days ago
Customer Service
Delivery
excellent telephone service and very efficient del ivy!! well done
Helpful Report
Posted 2 days ago
Delivery
Have great products and excellent delivery time
Helpful Report
Posted 2 days ago
Delivery
Excellent and speedy service
Helpful Report
Posted 3 days ago
Customer Service
Delivery
well package and on time
Helpful Report
Posted 3 days ago
Customer Service
Delivery
Brilliant, friendly service ! Great prices, wouldn't go anywhere else for my catering supplies ! Highly recommended !! John bhoy's'grill !
Helpful Report
Posted 3 days ago
Customer Service
Delivery
Everything worked like clockwork from selecting a product, paying online, getting an invoice and receipt, receiving notice of the arrival date. Then receiving an email from the courier with the delivery date and time. Considering the corona situation, the goods arrived on their standard delivery within a few days. The items were well packed, arrived in good order and are good quality.
Helpful Report
Posted 3 days ago
Customer Service
Delivery
first time customer excellent service very quick delivery would use again Thanks
Helpful Report
Posted 4 days ago
Catering24.co.uk is rated 4.73 based on 877 reviews