Login
Start Free Trial Are you a business? Click Here

Castle Hot Tubs Reviews

4.9 Rating 1,142 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,142 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email
Read Castle Hot Tubs Reviews
Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

While the product is an important part of hot tub ownership. With the price being as it is, what really puts me off is the postage cost. * Amazon sell the same product with free next day postage. Something for the seller to consider. Will I re-order?
Helpful Report
Posted 3 years ago
Thank you for the feedback. Standard delivery (2-3 days) is free of charge on all of our products. There is a charge if you opt to have something shipped using next day delivery. Best Wishes CHT
Posted 3 years ago
Excellent service and quick response
Helpful Report
Posted 3 years ago
Thanks for the great review, Steven. CHT
Posted 3 years ago
Great Service as always!!!
Helpful Report
Posted 3 years ago
Many thanks, Tony!
Posted 3 years ago
Always excellent service. Thank you
Helpful Report
Posted 3 years ago
Thanks for the great feedback, Sue. Best Wishes CHT
Posted 3 years ago
Really efficient. Would highly recommend.
Helpful Report
Posted 3 years ago
Thanks for your great feedback, Jim!
Posted 3 years ago
Good prices, excellent stocks & excellent delivery
Helpful Report
Posted 3 years ago
Thanks for all the great feedback, David! Best wishes CHT
Posted 3 years ago
Surprised castle hot tubs had 5” Davey lights in stock, most places couldn’t get them, very prompt delivery, will use them again, highly recommended.
Helpful Report
Posted 3 years ago
Thanks for the great feedback, Dave Best Wishes CHT
Posted 3 years ago
great service
Helpful Report
Posted 3 years ago
Many thanks!
Posted 3 years ago
Castle Hot Tubs always deliver great service. Thanks again
Helpful Report
Posted 3 years ago
Many thanks, Graham! Best Wishes CHT
Posted 3 years ago
Quick delivery, easy to install, work well AAA
Helpful Report
Posted 3 years ago
Thanks for the great feedback, Brandon. Best Wishes CHT
Posted 3 years ago
Excellent product & fast delivery
Helpful Report
Posted 3 years ago
Thanks Lucinda Best Wishes CHT
Posted 3 years ago
Fantastic help from a knowledgeable Paul Baskerville, who diagnosed the fault and sourced the part. It was ordered on Friday (standard delivery) and was with me Monday morning. Paul then talked me through the installation, problem solved. THANK YOU
Helpful Report
Posted 3 years ago
Thank you for the amazing feedabck!
Posted 3 years ago
5 star 🌟 company. Very helpful. Goods arrived promptly. Well packaged. Would recommend.
Helpful Report
Posted 3 years ago
Thanks for your kind words, CHT
Posted 3 years ago
Excellent prompt service from Castle Hot Tubs.
Helpful Report
Posted 3 years ago
Excellent fast service as usual
Helpful Report
Posted 3 years ago
Thanks for your great feedback, Roger!
Posted 3 years ago
Always helpful and fast delivery, very friendly team.
Helpful Report
Posted 3 years ago
Many thanks Jenny, best wishes CHT
Posted 3 years ago
EXCELLENT SERVICE - WELL PLEASED THANK yOU
Helpful Report
Posted 3 years ago
Thanks George!
Posted 3 years ago
As usual great service and an excellent price
Helpful Report
Posted 3 years ago
Very pleased with the service and speed of delivery after ordering a Spa Side Handrail for my husband to aid getting in and out of the hot tub, as following a stroke he has mobility issues, after assembling it easily by my son, we have done a few dry runs and feel now ready to refill the tub to be safely able to get in and out. Thank You Castle Hot Tubs
Helpful Report
Posted 3 years ago
Thank you for the great feedback, that's great to hear!
Posted 3 years ago
Recommend by a friend very competitive and fast delivery
Helpful Report
Posted 3 years ago
Thank you for your great feedback!
Posted 3 years ago
Castle Hot Tubs is rated 4.9 based on 1,142 reviews