Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,105 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always received excellent service and good value one stop shop”

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Posted 2 years ago

Thanks, David! Best wishes CHT

Posted 2 years ago

“Easy to order & very quick delivery. Very happy. Thank you”

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Posted 2 years ago

That's great to hear. Thanks! CHT

Posted 2 years ago

“Hi,I'm very happy with my purchase.thankyou”

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Posted 2 years ago

Many thanks, Richard!

Posted 2 years ago

“While the product is an important part of hot tub ownership. With the price being as it is, what really puts me off is the postage cost. * Amazon sell the same product with free next day postage. Something for the seller to consider. Will I re-order?”

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Posted 2 years ago

Thank you for the feedback. Standard delivery (2-3 days) is free of charge on all of our products. There is a charge if you opt to have something shipped using next day delivery. Best Wishes CHT

Posted 2 years ago

“Excellent service and quick response”

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Posted 2 years ago

Thanks for the great review, Steven. CHT

Posted 2 years ago

“Great Service as always!!!”

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Posted 2 years ago

Many thanks, Tony!

Posted 2 years ago

“Always excellent service. Thank you”

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Posted 2 years ago

Thanks for the great feedback, Sue. Best Wishes CHT

Posted 2 years ago

“Really efficient. Would highly recommend.”

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Posted 2 years ago

Thanks for your great feedback, Jim!

Posted 2 years ago

“Good prices, excellent stocks & excellent delivery”

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Posted 2 years ago

Thanks for all the great feedback, David! Best wishes CHT

Posted 2 years ago

“Surprised castle hot tubs had 5” Davey lights in stock, most places couldn’t get them, very prompt delivery, will use them again, highly recommended.”

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Posted 2 years ago

Thanks for the great feedback, Dave Best Wishes CHT

Posted 2 years ago

“great service”

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Posted 2 years ago

Many thanks!

Posted 2 years ago

“Castle Hot Tubs always deliver great service. Thanks again”

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Posted 2 years ago

Many thanks, Graham! Best Wishes CHT

Posted 2 years ago

“Quick delivery, easy to install, work well AAA”

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Posted 2 years ago

Thanks for the great feedback, Brandon. Best Wishes CHT

Posted 2 years ago

“Excellent product & fast delivery”

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Posted 2 years ago

Thanks Lucinda Best Wishes CHT

Posted 2 years ago

“Fantastic help from a knowledgeable Paul Baskerville, who diagnosed the fault and sourced the part. It was ordered on Friday (standard delivery) and was with me Monday morning. Paul then talked me through the installation, problem solved. THANK YOU”

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Posted 2 years ago

Thank you for the amazing feedabck!

Posted 2 years ago

“5 star 🌟 company. Very helpful. Goods arrived promptly. Well packaged. Would recommend.”

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Posted 2 years ago

Thanks for your kind words, CHT

Posted 2 years ago

“Excellent prompt service from Castle Hot Tubs.”

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Posted 2 years ago

“Excellent fast service as usual”

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Posted 2 years ago

Thanks for your great feedback, Roger!

Posted 2 years ago

“Always helpful and fast delivery, very friendly team.”

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Posted 2 years ago

Many thanks Jenny, best wishes CHT

Posted 2 years ago

“EXCELLENT SERVICE - WELL PLEASED THANK yOU”

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Posted 2 years ago

Thanks George!

Posted 2 years ago

Castle Hot Tubs is rated 4.9 based on 1,105 reviews