Castle Hot Tubs Reviews

4.9 Rating 1,056 Reviews
97 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,056 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Great product. Used a small amount and it worked. Stopped my leak within 48 hours.
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Posted 2 years ago
Thanks for your great review, Mark. Best Wishes CHT
Posted 2 years ago
Very professionalc company, good friendly staff both at stores and workmen. Recommend to anyone interested in purchasing a Hot Tub.
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Posted 2 years ago
Thanks for your kind words and support, Richard! All the best, CHT
Posted 2 years ago
effficient delivery and value for money
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Posted 2 years ago
Thanks for the kind words, Barry! All the best, CHT
Posted 2 years ago
Great product and quick delivery. Thanks
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Posted 2 years ago
Excellent service and quick delivery happy to use again
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Posted 2 years ago
Thanks for the great feedback, Kevin! All the best CHT
Posted 2 years ago
Good products with member discount prices always fast and reliable shipping.
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Posted 2 years ago
Always a prompt service & great products
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Posted 2 years ago
Excellent company
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Posted 2 years ago
Excellent service from purchase to post delivery.
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Posted 2 years ago
Always had good service and technical advice. Have bought chemicals and hot tub parts from them
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Posted 2 years ago
First class service as always
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
We use AquaFinesse in our hop tub, and always buy from Castle Hot Tubs, as we find the to be a good reliable, trustworthy company. Will continue to purchase from them in the future.
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
Great service šŸ‘šŸ»
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
Good service. I had a problem with the chemical balance with my hot tub. The lady I spoke to was very helpful. I've bought from Castle hot tubs many times before and have always been happy Delivery was fast
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
Iā€™m still waiting for them
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Posted 2 years ago
Ease of ordering, guaranteed delivery dates with express delivery an option. Goods retuned successfully with repayment simple, great company to deal with
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
Easy reliable dependable enough said!
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
Good and reliable company with a comprehensive website from the whole spa/hot tub down through spares, accessories and chemicals. Delivery is good and competitively priced.
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
A really good service
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Posted 2 years ago
Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.
Posted 2 years ago
Staff member very pleasant and helpful to talk to. Advised place order on-line. 5% discount would be applied automatically. Order placed on-line. Excellent delivery time from date of purchase (within 2 days) Dissappointed to find 5% discount not applied. I have been a customer since 2012. Discount has always been applied when purchasing over the phone. I intend to remain a loyal customer but will only place future orders over the phone.
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Posted 2 years ago
Castle Hot Tubs is rated 4.9 based on 1,056 reviews