“Ordered a light by DAR. We received a prompt service from Castlegate lights and were impressed choice of lights and the prices. The order arrived on time and well packaged. However when our electrician came to fix the light the ceiling hook plate was missing. Not the fault of Castlegate as the hook would have been packaged by DAR. Castlegate were very apologetic and with thanks to Elaine the hook was quickly sent out to us via courier. Shame about the missing hook but I would certainly use Castlegate again due to the excellent customer service.”
“Price of item was by way the cheapest i could find, i was kept fully updated during the delivery process and best of all my wife is 100% happy with the light fitting....”
“Although they have not been fitted yet the lights are lovely and arrived very quickly. I had an issue with ordering (which was totally my fault) so abandoned the purchase. Within an hour a lovely man had sent me an email asking if I was having a problem and if I let him know my phone number he would see if he could help. He called and sorted everything out - was very polite and efficient. Would definitely order from this company again.”
“I ordered a crystal lamp for my mum for mother?s day. It arrived quickly and I was updated on dispatch and arrival day/times. The lamp is beautiful and my mum was really happy with it!”
“good doing business with you ,very helpful and polite staff, delivered as stated on phone. light looks great and a good price, just waiting for my electrian to come and put it up thanks again, would recommend your company.”
“My items arrived promptly in good condition looks great very happy with my lighting. I phoned through my order the staff member who dealt with order was friendly helpful and knowledgeable sorted out my order quickly and efficiently. I will use them again.”
“I ordered 2 shade carriers as I had ordered 2 lampshades that did not have the carriers. Cheryl who answered the phone when I rang, was very helpful as I did not have a clue! Cheryl explained how to fix them, and it was easy. So thank you Cheryl and Castlegate lights.”
“The light fitting arrived within a couple of days, looks great, and is a well-made, good quality article. It was very simple to wire in, and I was able to do it myself without much difficulty. It looks perfect in my study, and I am very pleased with it. The pretty glass shades look good with LED globe-shaped bulbs.”
