“They had the product I wanted at the best price. They use DPD, my preferred delivery company. Slight problems with the website being unresponsive and me getting through to an anonymous voicemail when I called their phone number (It was a Saturday afternoon though) so I initially thought our relationship would end there and I'd go elsewhere but they must've registered a missed call (I hadn't left a message) and called me back. We resolved the problem and placed the order and it was delivered exactly as promised. They say you can tell how a company really is with how they deal with things that go wrong and Castlegate Lights really did offer a five-star service even though my total experience on this occasion was only four-star. I definitely recommend them based on my first experience with them.”
“Bought two and then another one, certainly look good. Vey well wrapped and packaged, in bubble wrap in a box and then in another box. Something about the bubble wrap seems to leave a bubble pattern on the glass of the globe but careful washing in the bath with soapy water removed it (so I am told). Bought the suggested bulbs too, they look good but are not dimmable (we knew this when buying). As we have a dimmer switch on two of the lights we will try a similar bulb which is dimmable.”
“Excellent service provided by the company, i received my sets of Christmas lights less than 24 hrs after ordering them, they came well packaged and look fantastic. Thank you.”
“Not yet installed, but fittings cast metal outer casing, not just flimsy folded thin metal. When ordering fittings it was clear lamps not included, but didn't realise GX53 lamps not common to buy in local shops or Wickes /B&Q etc. Purchased lamps on line elsewhere, prices ranged between ?4 & ?14 each ! Planning to use in right angle of beams and down stand to light sloping ceiling. Delivered on time, overall very please, hope even more so when I've seen it fitted.”
“Very quick response, products well packaged and of good quality. Light bulbs included which are often an extra these days. Will definitely use again.”
“Had a LOT of new lights and we are pleased with everyone of them. Excellent quality and a fast delivery which we were kept well informed about. Would definitely use Castlegate again.”
“Very pleased with this, it looks stylish and suits my living room. Easy to fit too and didn't even need the instructions provided. A very quick and efficient delivery also with the option to collect from a local store. I'm now contemplating buying another to replace a floor standing lamp in the same room.”
“Excellent quality lights, I bought 4 wall lights and matching ceiling light they all came with bulbs included. I am very pleased with the products and delivery was fast and very well packed. Delighted.”
“I've been looking for a quality lighting supplier such as Castlegate and have not been disappointed. I checked stock first and after a prompt and courteous reply ordered my choice Quoziel luminaire which was delivered as forecast with excellent communication along the way.”
“Having a very clear vision of the lighting I wanted for my lounge, the Google search soon lead me to the website of Castlegate Lights. I had not used the company before and was spoilt for choice with the vast range of lighting they had to offer. The ordering and delivery process was straight forward enough and delivery was made within a couple of days. I am absolutely thrilled with my new Art Deco uplighters that really look good in the lounge. They give off the appropriate amount of light for a wall light and have a really striking design. I will definitely recommend the company to friends and family and will be using them again in the future.”
“We bought a Diyas Libra Large 8 Light Chandelier in Antique Brass with Crystal Decoration from Castlegatelights. The service was excellent and we're delighted with the quality of the product.”
“Castlegatelights delivered quickly and all products arrived in perfect condition. They also kept us fully updated on progress and delivery of our order. Excellent service - thank you!”
“Castlegatelights were very good to deal with I received my wall lights prompt after ordering them The variety they have on their website is excellent,I had been looking for the Tiffany wall lights for ages and found them on their site,they were well packed.Would highly recommend this company.Mrs C Roberts”
