Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,159 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

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Posted 1 year ago

“Very competative prices and prompt delivery.”

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Posted 1 year ago

“I have bought non branded cartridges from Cartridge shop for my Canon printer for many years. I have never been disappointed with the clarity of the colour or the lifespan of the cartridge. Orders are delivered quickly.”

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Posted 1 year ago

“Good prompt and helpful service with items always available”

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Posted 1 year ago

“Great service an very reliable ty”

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Posted 1 year ago

“It was brilliant I have used for years....but you have made a mistake changing to Evri.....I do not appreciate my orders being thrown over the back gate by companies who obviously don't care...i have a front door with a letter box but Evri have never even looked for it....please go back to Post Office or I will probably stop using you sadly”

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Posted 1 year ago

Thank you so much for taking the time to give us a 4-star rating. We're delighted to hear that you have found our service brilliant over the years. That means a lot to us! However, we're genuinely sorry to hear about your recent experience with Evri. We understand your frustration regarding the delivery process and we apologize for any inconvenience caused. Please be assured that your feedback is valuable to us, and we are taking your concerns seriously. We are actively keeping an eye on our issues with our delivery partnership. We don't find it acceptable for a delivery person to throw a customers order over the gate. We sincerely hope that we can regain your trust. Should you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Once again, thank you for your continued custom, and we look forward to serving you even better in the future. Thank you.

Posted 1 year ago

“I was very surpised with this order, it arrived the next day and I only had to pay"Normal Delivery Cost"”

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Posted 1 year ago

“Always delivered promptly and correctly.”

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Posted 1 year ago

“The delivery was very quick, the website is simple to use and the cartridges are the best I've used. Overall a very happy customer”

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Posted 1 year ago

“I have used Cartridge Shop for years now and have always received the very best service and excellent delivery times.”

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Posted 1 year ago

“Excellent prompt service.”

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Posted 1 year ago

“prices are favourable and delivery excellent”

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Posted 1 year ago

“I only use the cartridge shop for all my ink”

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Posted 1 year ago

“Ive purchased several cartridges and 3 black ones have failed to work 2 saying empty when they were straight out of the packing I will not be purchasing any more from you.”

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Posted 1 year ago

Good Morning, Thank you so much for taking the time to provide us with your feedback on Cartridge Shop. At Cartridge Shop, our main goal is to ensure customer satisfaction. I have not been able to see that we have received any contact from you regarding the issues you are experiencing using our cartridges. Please call our team on 0207 741 0060, lines are open Monday to Friday 9am to 6pm and we would be happy to discuss the issues you are experiencing. If there's ever anything else we can do for you or if you require any further assistance, please don't hesitate to reach out to us. We are always here to help. Once again, thank you for your feedback, and we look forward to serving you again in the future. Best regards, Simon

Posted 1 year ago

“First class service”

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Posted 1 year ago

“Great service with no issues at all. Will continue to reorder. Thank you.”

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Posted 1 year ago

“Simple and professional to deal with - product arrived promptly. Would certainly recommend to others.”

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Posted 1 year ago

“Superb service I had a cartridge that failed half full. I emailed the cartridge shop and received a reply within the hour Joshua arranged a replacement. A very good and fast service”

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Posted 1 year ago

Thank you so much for leaving us a stellar 5-star rating for Cartridge Shop. We truly appreciate your support and loyalty as our customer. It brings us immense joy to hear that you received superb service from Joshua. We understand how frustrating it can be to encounter a failed cartridge, but we're thrilled that Joshua was able to swiftly arrange a replacement for you after receiving your email. Delivering good and fast service is our utmost priority, and we're glad we could meet your expectations. Thank you

Posted 1 year ago

“INK arrived online, accepted OK by printer and showing as full, print quality good.”

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Posted 1 year ago

“Efficient service.”

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Posted 1 year ago

Cartridge Shop is rated 4.8 based on 18,159 reviews