Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,160 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whenever I need to buy ink my Order is sent out to me within a day or so. Will always deal with this Company.”

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Posted 1 year ago

“Good products, good price although my printer always complains when I install them telling me they are not genuine, but they work fine.”

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Posted 1 year ago

“Good quality product, fair price and excellant delivery time.”

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Posted 1 year ago

“Bought Cartridge Shop's own inks a number of times now, and only wish I'd found them years ago instead of spending way too much money on 'named' inks. Quality is exactly the same, but if anything, last longer!”

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Posted 2 years ago

“The cartridge didn't work - but the staff were very prompt in dealing with my response and in a courteous way.”

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Posted 2 years ago

Thank you so much for awarding Cartridge Shop with a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your overall positive experience. We apologize for any inconvenience caused by the cartridge not working, but we're glad that our staff promptly addressed your response and handled it in a courteous manner. Your satisfaction is our utmost priority, and we look forward to providing you with an even better experience in the future. Once again, thank you for your kind review and for choosing Cartridge Shop. Best regards, Gemma

Posted 1 year ago

“Items arrived in perfecr condition and super quick. Ordering was easy and prices are good. Bonus is that I can order ink cartridges here that I can no longer buy in shops. Great site, much needed. Thank you”

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Posted 2 years ago

“Having purchased printing ink from Cartidge Shop previously so I had no hesitation to use them again for my recent purchase. I found their service quick and efficient plus the ordering system equally so. I have bought both " Genuine" HP ink from them and also "Compatable" ink from them as well. I find the compatable ink very competitive in value so this time I opted for that. The only drawback I suppose is that the compatable inks don't show my ink levels on my printer, whereas the Genuine inks do, so if you can put up with this slight inconvenience then go for the compatable ink, but really I can recommend either. But most importantly I can recommend Cartridge Shop for all your needs in this respect.”

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Posted 2 years ago

“I have used this company for many years and recently have had issues with two ink cartridges. On both occasions the company have been very understanding and have replaced them quickly and efficiently. The customer service is very good and I received a call from Lucy to discuss the latest cartridge issues. I found Lucy to be very understanding and extremely helpful in helping to resolve the situation. I look forward to using this company for many more years/”

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Posted 2 years ago

Thank you, James, for your 5-star rating and your continued loyalty to Cartridge Shop! We greatly appreciate your support over the years. Also, we're glad to hear that our customer service team, especially Lucy, was able to assist you in resolving the recent cartridge issues efficiently and effectively. We strive to provide excellent customer service, and your feedback reaffirms that we are on the right track. We look forward to serving you for many more years to come!

Posted 2 years ago

“Good stock of inkjet printer cartridges at a sensible price; very quick and efficient despatch.”

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Posted 2 years ago

“Excellent service, very easy to order items, quality good.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I have used this company for a few years for my printer ink and am always very satisfied. Recently I had an issue with my printer that the manufacturer would not help me resolve. On contacting Cartridge People, I received excellent, friendly service from Marianne who sent me information on how to solve my printer issue (which worked). She was so helpful and prompt in her response. Thank you Marianne.”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5-star rating of Cartridge Shop! We greatly appreciate your support and are thrilled to hear that you have been a loyal customer for several years. We are delighted that you were satisfied with our printer ink products and that we were able to assist you with your recent printer issue. Marianne, our dedicated team member, is truly exceptional and we couldn't be happier to hear that she provided you with excellent and friendly service. We will definitely pass along your gratitude to her.

Posted 2 years ago

“Very pleasant reception and a speedy delivery.”

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Posted 2 years ago

“Excellent service happy with the product.”

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Posted 2 years ago

“Great prices and fast delivery will use again”

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Posted 2 years ago

“Great price, print quality and prompt delivery”

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Posted 2 years ago

“Items ordered were delivered promptly.”

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Posted 2 years ago

“Great value products and speedy delivery.”

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Posted 2 years ago

“Quick and efficient service.”

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Posted 2 years ago

“Only the best service”

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Posted 2 years ago

Cartridge Shop is rated 4.8 based on 18,160 reviews