Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,255 Reviews

99 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product, price was good, too.”

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Posted 11 months ago

“Met expectations. Standard delivery could improve.”

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Posted 11 months ago

“I've been a customer for around 5 years, but this time I've purchased from this company last time. I've ordred wrong ink by mistake, paid postage and return. At the end I was refunded only half of the price of the ink because I've opened it, however didn't use it and included original packaging. Refund took ages to receive, as they refunded me to the Cartrigde shop account instead of my debit card, to purchase from them again. Nobody replied to my complaint first time, had to get to them twice to get the response. Absolute disaster, I will never buy here anything again!”

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Posted 11 months ago

Good Afternoon, Thank you for your feedback. I apologise for the inconvenience you experienced during your recent return process. I understand your frustration, however, the item did not meet the terms and conditions of our returns process. I can see that our Customer Service team did provide you with a part refund as a good will gesture. If you do still require further clarify on this matter, please contact them again and they will be happy to assist you. Kind regards, Caroline. Team Cartridge Shop

Posted 11 months ago

“Whilst my original cartridge replacement order was quickly dispatched to their delivery company, the delivery didn’t happen. The delivery company ( on their tracking system) said the “package was bigger than they’d expected… so would have to sort out a special delivery. Getting nowhere I contacted Lindsay at Cartridge Shop to see if they could sort out ( whatever) the problem was. She was very quick and courteous in her responses and offered to redispatch my order again. She immediately did this and I’ve received the cartridges today… only 3 days ( including the weekend) from redispatch to delivery and receipt. Congratulations on very efficient and effective customer service!”

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Posted 11 months ago

Dear John, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Lindsay was able to resolve your delivery issue quickly and efficiently. It’s always our goal to provide top-notch customer service, and we’re glad that we could meet your expectations. If you ever need anything else, please don't hesitate to reach out. Warm wishes, Alison Team Cartridge Shop

Posted 11 months ago

“Very helpful especially when I made an error in my order enabling me to cancel and order the correct cartridges.”

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Posted 11 months ago

“Perfect product, easy and lucid website, brilliant delivery - what more could one want?”

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Posted 11 months ago

“Great Service, they always deliver !”

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Posted 11 months ago

“CAN'T FAULT, FAST DELIVERY. WILL BE BUYING FROM AGAIN”

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Posted 11 months ago

“Always efficient and well priced.”

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Posted 11 months ago

“Good quality, delivered quickly.”

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Posted 11 months ago

“prompt dispatch of goods, genuine HP cartridges, good service - repeat buyer. happy to recommend.”

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Posted 11 months ago

“I have been using Cartridge Shop for many years and the service is always excellent, next day delivery with excellent products.”

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Posted 11 months ago

“Cartridge shop is the best inks and delivery is spot on Many thanks”

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Posted 11 months ago

“Delivered quickly and does the job.”

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Posted 11 months ago

“Always prompt service, good products and great prices too”

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Posted 11 months ago

“Excellent and prompt service as always.”

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Posted 11 months ago

“Fast devilery, good comms, easy to get a receipt for my expenses claim.”

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Posted 11 months ago

“Good value”

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Posted 11 months ago

“Very speedy delivery. The only doubt I have is the VAT is included in original price then removed and added again at the end. So the price that you display is minus the VAT but you don't point this out. So the original price you quote is not the end price. Otherwise quality and service is excellent.”

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Posted 11 months ago

“Always a speedy services at resonable prices.”

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Posted 11 months ago

Cartridge Shop is rated 4.8 based on 18,255 reviews