Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,159 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great servic e good catridges”

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Posted 1 year ago

“10/10 Perfect”

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Posted 1 year ago

“Good value and speedy service”

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Posted 1 year ago

“Great service always. Compatible ink cartridges hold more, value for money. Like the fact that I can save up used cartridges and post them back to you in your pre-paid envelopes - good for the environment.”

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Posted 1 year ago

“Competitive pricing and very prompt delivery of Epsom inks.”

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Posted 1 year ago

“HP361 cartridge will not work in printer. Keeps saying "not compatible". Have tried everything but will not work. I had HP351XL previously and that was OK, so not happy”

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Posted 1 year ago

Dear Clive, Thank you for your review. I am sorry to hear that you have experienced an issue. I can see you are in contact with Customer Service already and they will resolve the issue as quickly as possible. Kind regards Siobhan

Posted 1 year ago

“Always great service from Cartridge Shop. Their ink cartridges, both original printer manufacturer and generic compatible ones, are good quality and produce excellent printed documents. Their prices are very competitive, dispatch of items is quick and their after sales service, including a telephone helpline if needed, is first class. I recommend Cartridge Shop”

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Posted 1 year ago

“Good quick delivery”

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Posted 1 year ago

“I have never had such a bad experience as this before and never had the need to write a bad review. I would normally consider only writing good reviews. Their customer relations is appaling. I ordered various inks for my printer around 18 months ago with two inks of the same colour for the future on some colours. The printer does not get heavy use so the first problem was when one ink was proved to be faulty and would not work. Cartridge shop kindly replaced it. 18 months after the purchase the second same colour ink was also faulty but Cartridge Shop have refused to replace it. There stance was it is out of guarantee. So much for good public relations and a gesture of good will. I have brought the same colour ink from a different retailer and their ink works fine, which goes to prove the inks I brought were faulty. I understand because they come in sealed packages, Cartridge Shop would have been unaware they were faulty but they are refusing to be helpful. To customers reading this review, think carefully who you buy inks from and don't get caught out and ripped off like I did, Steve Woolven”

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Posted 1 year ago

Dear Steve, Thank you for your review. I am sorry to hear that you have experienced an issue. I can see you have been in contact with Customer Service already and as stated unfortunately the Epson Original cartridges are out of the 1 year warranty given by Epson. I would recommend only purchasing cartridges that you know are going to be used within the warranty period. If you require any further assistance please do not hesitate to contact us. Kind regards Siobhan

Posted 1 year ago

“No problems Easy to deal with 4 star because there is always room for improvement.”

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Posted 1 year ago

“Orders normally received in 2 working days of being placed. Also, I've had no problems whatsoever with Cartridge Shop products over the last 15 years.”

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Posted 1 year ago

“very helpfull phone operator and delivery came as arranged”

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Posted 1 year ago

“good supply,good delivery,good service”

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Posted 1 year ago

“very professional staff and service”

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Posted 1 year ago

“Totally reliable. Good prices. Excellent quality. Speedy delivery. I've been using the Cartridge Shop for ages and have never been disappointed. Great service. Highly recommended”

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Posted 1 year ago

“Thanks to LUCY a small problem was dealt with efficiantly, in a curtious maner. I am very please with the after sales service.”

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Posted 1 year ago

Dear Andrew, Thank you for your review. I am so sorry to hear about the problem you have experience I will get a member of our team to contact you. Kind regards Lucy Cartridge Shop

Posted 1 year ago

“Good quality product, much cheaper than the own brand version, and speedy delivery.”

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Posted 1 year ago

“Quick delivery and quality item.”

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Posted 1 year ago

“Poor packaging”

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Posted 1 year ago

Dear Elizabeth, Thank you for your review. I can see you have been in contact and a resolution has been provided. If you need anything further, please let us know. Kind regards Lucy Cartridge Shop

Posted 1 year ago

“Excellent inks super quick delivery and much cheaper than the originals”

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Posted 1 year ago

Cartridge Shop is rated 4.8 based on 18,159 reviews