Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,158 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,158 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices. On one occasion I had to contact their customer services and they were so helpful and efficient.”

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Posted 1 year ago

“Excellent quality inks, fast delivery and well packaged”

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Posted 1 year ago

“Good value, excellent servie”

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Posted 1 year ago

“Straightforward ordering,quick delivery. Good quality products.”

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Posted 1 year ago

“When you have your printer model number I now get ink cartridges that fit & deliver ink to documents.”

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Posted 1 year ago

“lots of choice, easy to order, quick delivery competitiev prices”

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Posted 1 year ago

“Brilliant! Far cheaper than branded cartridges. Prompt delivery too.”

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Posted 1 year ago

“Item arrived on time as described by seller”

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Posted 1 year ago

“I had a failed toner cartridge and Dave sorted a replacement promptly after giving me clear instructions and even some helpful tips! Top man and great service.”

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Posted 1 year ago

Good Afternoon Brett, Thank you for your outstanding 5-star review! We're thrilled to hear that Dave was able to sort out your toner cartridge issue promptly and provided you with helpful tips along the way. It’s always our goal to deliver great service and support to our valued customers. If you need any more assistance in the future, don’t hesitate to reach out. Best wishes, Louise Cartridge Shop

Posted 1 year ago

“The service is good - as is the price.”

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Posted 1 year ago

“I have used Cartridgeshop for many years, as my sole source for print cartridges. Over the years I experienced only one problem and that cartridge was replaced immediately. Recently I purchased a new printer, I only order cartridges when I need them. I ordered replacement ones, one work one didn't, I tried all the usual steps to no avail, so I contacted Cartridgeshop. Very quickly Alison responded to establish the status of my printer warranty. Louise followed my response with advice on physically cleaning the print plates of the problem cartridge, that solved my problem I can print again. As the opportunity arises I have no qualms in recounting my positive experiences with Cartridgeshop. Also, I think their "returns" system for depleted cartridges is an excellent idea.”

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Posted 1 year ago

Good Afternoon M, Thank you for your amazing 5-star review! We truly appreciate your loyalty over the years and are thrilled to hear that Alison and Louise provided you with the assistance you needed to get back to printing. It means a lot to us that you feel comfortable recommending Cartridge Shop based on your experiences. We’re also glad you find our returns system for depleted cartridges helpful! If there’s anything else we can assist you with, please don’t hesitate to reach out. Best wishes, Lindsay Cartridge Shop

Posted 1 year ago

“Ordered a replacement magenta toner for an elderly HP 2605 LaserJet and an HP78 colour cartridge for an even older HP Photosmart P1000. Both arrived following morning even though I had not asked for next day delivery. Very impressive. Magenta toner worked fine first time. Thank you. Unfortunately HP78 cartridge failed to work at all despite a number of calibrations and cleaning mode application. However once I reported this defect to Cartridge Shop, Lindsay within their customer service team apologised and very promptly shipped a replacement HP78 cartridge which arrived next day and worked 100% correctly. Thank you Lindsay. This company appears to be on the ball, unlike some other recent ink suppliers with whom I had attempted to source the above cartridges but which arrived defective. I would be happy to use Cartridge People again.”

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Posted 1 year ago

Good Afternoon Walter, Thank you for your fantastic 5-star review! We’re thrilled to hear that both your toner and cartridges arrived quickly, and that our team was able to resolve the issue with the HP78 cartridge so promptly. It's really important to us that our customers have a smooth experience, and we’re glad Lindsay could assist you effectively. If we can be of any further help, please do not hesitate to get in touch. Best wishes, Sheree Cartridge Shop

Posted 1 year ago

“Fast delivery and no hassle to order”

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Posted 1 year ago

“Speedy Service. Excellent”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Always arrive on time, quick and efficient.”

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Posted 1 year ago

“Been with this company for years and have never ever let me down”

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Posted 1 year ago

“First class service.”

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Posted 1 year ago

“excellent service they get the job done. thank you.”

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Posted 1 year ago

“Always find Cartridge shop very efficient and deal with requests very quickly”

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Posted 1 year ago

Cartridge Shop is rated 4.8 based on 18,158 reviews