Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,496 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my purchase. Exactly what I wanted and a really prompt delivery.”

Helpful Report

Posted 1 month ago

“Reliable, efficient, swift to deliver and value for money. Thank you.”

Helpful Report

Posted 1 month ago

“My rating has been marked down as the delivery by Parcel Force was first attempted without any prior notice, then requiring a re-delivery. This was duly planned, and having spent the day waiting, never turned up. Subsequently delivered with the envelope torn open, having been heavily crushed. Fortunately the printer cartridges were undamaged and hadn't been lost.”

Helpful Report

Posted 1 month ago

Thank you for your review. I’m sorry to hear about the failed delivery attempts and the torn/crushed envelope. I’m glad the cartridges themselves weren’t damaged. We’ll pass your feedback on regarding the delivery experience. If you’d like us to look into a specific order, please contact our support team. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent, swift, service for office esstential items. Acccidently ordered some different cartridges with a similar sounding company and that was a mistake, they lasted only half as long as the Cartirdge People versions. Highly recommended as good value compared to printer brand name cartridges.”

Helpful Report

Posted 1 month ago

“We purchased our Brother MFC-J6940DW through Cartridge People and took out the 3-year warranty product. The top feeder for copying documents started having an issue with feeding paper through on the last day of the warranty cover. We called Cartridge People and spoke to a very helpful person who asked us to take a video and send it through to them. We followed this up with an email and attaching the video. We received back a courteous response from Hannah with a comprehensive explanation on what the fault appeared to be with a photo of the ADF sensor and a step-by-step guide to checking and cleaning the sensors and rollers whilst also consulting an engineer to see if it is cost effective to repair or replace. No quibbles just helpful advice. We followed the cleaning advice and printer appears to have resolved the issue which we fed back. I have received a very comprehensive response from Hannah with costs of replacement parts and labour charges and helpful advice. Excellent customer aftercare. Would definitely purchase from CP again.”

Helpful Report

Posted 1 month ago

Thank you for your review, Lorraine. I’m glad to hear our team, especially Hannah, could help with the issue and that the guidance provided was clear and supportive. It’s great that cleaning and follow-up feedback helped resolve the problem. We’ll pass your kind words on regarding the aftercare experience. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“QUALITY SERVICE WITH CUSTOMERS PRINT NEEDS IN FOCUS”

Helpful Report

Posted 1 month ago

“Placed a order waited for delivery,item did not come made inquiry only to be told item was not in stock' fair play cartridge people were quick to reimburse and put amount paid back in my bank account. Cannot fault their efficancy.”

Helpful Report

Posted 1 month ago

“Have been a repeat customer of Cartridge People for many years. Always find things easy to order, good prices and prompt delivery. Purchased paper for my printer this time - very good quality, just the job 👍”

Helpful Report

Posted 1 month ago

“First time I used Cartridge People and very impressed with the speed of delivery and of course price!”

Helpful Report

Posted 1 month ago

“I have always bought the ink cartridge from the cartidge people. I am comfortable using them for my requirements.”

Helpful Report

Posted 1 month ago

“Excellent service good communication value for money”

Helpful Report

Posted 1 month ago

“Good price and delivery on time. Annoyingly they then cold called me to try to upsell, using the number I'd given for delivery purposes. Hence not 5 stars.”

Helpful Report

Posted 1 month ago

Thank you for your review. I’m sorry to hear about the cold call upsell after you provided your number for delivery. We’ll pass your feedback on regarding the communication experience. If you’d like us to look into a specific order, please contact our support team. Kind regards, Team Cartridge People

Posted 1 month ago

“Great prices on ink cartridges and quick with dispatching items ,and great correspondence to keep updated with orders etc 5*”

Helpful Report

Posted 1 month ago

“package arrived on time,well wrapped,good service”

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Posted 1 month ago

“Great service helpful staff and fast delivery time”

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Posted 1 month ago

“Still awaiting delivery. Well overdue now.”

Helpful Report

Posted 1 month ago

Thank you for your review. I’m sorry to hear your delivery is still overdue. If you’d like us to look into this for you, please get in touch with our support team and we’ll help as soon as possible. Kind regards, Team Cartridge People

Posted 1 month ago

“Good service, thank-you.”

Helpful Report

Posted 1 month ago

“If you are going tp buy a new printer. Check here first to see which Cartridge People rechargeables are available for a new printer. To avoid inbuilt security that limits where you can buy your ink. Now running two printers with my bulk printing on your rechargeables.”

Helpful Report

Posted 1 month ago

“Very swift delivery of items requested. Price very reasonable.”

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Posted 1 month ago

“The inks arrived the following day and were in brown paper rather than a plastic bag. Would definitely order from them again.”

Helpful Report

Posted 1 month ago

Cartridge People is rated 4.8 based on 134,496 reviews