Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 123,501 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 123,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 21st February 2026

230

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery was as described”

Helpful Report

Posted 2 months ago

“Speedy delivery and goods as ordered”

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Posted 2 months ago

“Easy to use WEB site and with very competitive pricing for HP Original Toner Set (4 Black, Cyan, Magenta and Yellow). Delivery (24 hours) was a day late but this was probably due to time of year (just before Christmas). Tracking was only available from delivery firm (DPD in this case), would like to seee these updates on Cartridge People WebSite.”

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Posted 2 months ago

“Absolute quality cartridges and swift response on the very rare occasion when there had been an issue. I've been dealing with Cartridge People fit well over 10 years. Thanks for the service”

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Posted 2 months ago

I’m really glad to hear you’ve had such a long-standing relationship with us and that you’re happy with the quality and our response when issues arise. We’ll pass your kind words to the team. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“All very efficient and helpful staff.”

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Posted 2 months ago

I’m really glad to hear our staff were efficient and helpful. We’ll pass your kind words along to the team. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“A simple purchase at competitive cost, completed speedily and delivered as promised”

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Posted 2 months ago

“I am delighted with the quality of my EPSON INK order.”

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Posted 2 months ago

“Order of copy paper delivered promptly at an inviting price.”

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Posted 2 months ago

“Until this last order from yourselves I have had a very sucessful relationship with Cartridge People and their products.My last order was necessary because my Epson XP 800 completely rejected a new E26Xl Black (Peach from you ) and a cyan E26 XL (Picture Expert) This was not the usual non genuine warning but a complete rejection. I had a replacement Black but no cyan which I ordered to get me printing again When my order confirmation came through I was horrified to find that you had despatched by EVRi and not by ypur Royal mail as previously.Evri lost my order for a week and gave no notifcation when they finally delivered to a post box.even though I was clearly at home. Disaster I could not consider future orders from you while you ship with this firm hence the low scores even though I have had faith in your products in the past.This leaves me with a dilema for future replacements and I would value your comments regarding this unsavoury incident.”

Helpful Report

Posted 2 months ago

I’m really sorry to hear about the issues with your recent order and the way it was delivered by EVRi. I understand how frustrating that must have been, especially when you needed the cyan cartridge. I have been unable to locate any details regarding the issue with this order, using your email as a search. Please contact our team directly, and we can assist and help to resolve your issues. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent service,arrived on time and their own brands are brilliant as well as cheaper than the manufacturers.”

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Posted 2 months ago

“First class in all areas - own brand products, speed of delivery, customer service.”

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Posted 2 months ago

“Came on time, Good price”

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Posted 2 months ago

“Always great service, good prices, very fast delivery, excellent.”

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Posted 2 months ago

“Always Avery helpful staff good quality products and a wonderful service”

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Posted 2 months ago

“My next day delivery order was delayed in the run up to Christmas but Chris at the Cartridge People sorted a refund for the postage and a replacement order on the same day I enquired. Great service from a Company I use regularly.”

Helpful Report

Posted 2 months ago

I’m really glad to hear that Chris helped sort the postage refund and a replacement so quickly, especially during the busy Christmas period. We appreciate your loyalty and will pass your kind words to Chris. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Very good. Haapy”

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Posted 2 months ago

“Delivery was quick Toner works well.”

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Posted 2 months ago

“As ever, very quick and efficient service”

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Posted 2 months ago

“I am really pleased with your products and service. My only complaint is that on my last order you offered a discount and I was not able to use it at checkout, so paid full price for ig”

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Posted 2 months ago

I'm really glad you're pleased with our products and service. I'm sorry the discount wasn't usable at checkout on your last order. I can arrange a retroactive discount on that order or issue a voucher for your next purchase. Please contact our Customer Service Team directly. Kind regards, Team Cartridge People

Posted 1 month ago

“As usual, very speedy delivery.”

Helpful Report

Posted 2 months ago

Cartridge People is rated 4.8 based on 123,501 reviews