Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,537 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The inks arrived the following day and were in brown paper rather than a plastic bag. Would definitely order from them again.”

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Posted 1 month ago

“Purchased two cartridges via phoning The person I spoke to was very helpful providing excellent service Robert Smith”

Helpful Report

Posted 1 month ago

Thank you for your review. I’m glad to hear the team was very helpful when you spoke about the two cartridges. We’ll pass your feedback on regarding the service. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Although it was only a modest purchase of a broom handle, Cartridge People could not have been more helpful when the first delivery went missing. I even got an acknowledgement email reply on a Bank Holiday, and a replacement was shipped asap All the folks I emailed were excellent in their customer service, but special shout out to Lindsay and Wiki for looking after me.”

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Posted 1 month ago

Thank you for your review. I’m glad we could help when the delivery went missing and that a replacement was shipped promptly. We’ll pass your thanks on to Lindsay and Wiki. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Order arrived quickly, and when I discovered an issue (my fault not CP!) Liam quickly resolved it - great service.”

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Posted 1 month ago

Thank you for your review. We’re glad to hear Liam resolved the issue quickly and provided great service. We’ll pass your kind words along. Kind regards, The Cartridge People Team

Posted 1 month ago

“Good product, quick shipping and good customer service. An auto-complete mistake on my part almost sent it to the wrong address, but Aden quickly made a change for me and got the order back on track. Many thanks.”

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Posted 1 month ago

Thank you for your review. We’re glad to hear the product met your expectations, and that Aden was able to get things back on track quickly. We’ll pass your kind words along. Kind regards, Team Cartridge People

Posted 1 month ago

“Easy to order, fast delivery.”

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Posted 1 month ago

“Prompt sttention snd matter tesolved”

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Posted 1 month ago

“Great help and assistance with my order. Simon Heath was 1st class with his guidance and help.”

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Posted 1 month ago

Thank you for your review. We’re glad to hear Simon Heath provided first-class guidance and help with your order. We’ll pass your kind words along. Kind regards, The Cartridge People Team

Posted 1 month ago

“Excellent service and prompt delivery. Their own cartridges are much cheaper and just as good as named brands. Saved me money.”

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Posted 1 month ago

“A big shout out to Liam for sorting a technical issue with a recently supplied own brand print cartridge. I have been using Cartridge People own brand cartridges for a number of years and they remain my preferred supplier, thank you.”

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Posted 1 month ago

Thank you for your review. We’re pleased Liam could sort the technical issue and that our own brand cartridges remain your preferred supplier. Kind regards, The Cartridge People Team

Posted 1 month ago

“The after-sales service of Catridge People is excellent. Thank you, Malanie, for your prompt action of replacing a faulty original HP cartridge. Excellent service. Certainly will buy again from Cartridge People.”

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Posted 1 month ago

Thank you for leaving a review for Melanie. I have fed this back. Kind Regards, Sarah

Posted 1 month ago

“Cheapest original cartridges I could find on ther net!”

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Posted 1 month ago

“I use The Cartridge People exclusively for my ink supply, they are an excellent company. Recently an order went missing and both Melanie and Sheree were outstanding at resolving it. Customer service as it should be.”

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Posted 1 month ago

Thank you for your review. We’re glad to hear Melanie and Sheree were outstanding at resolving the missing order and that you’re happy with our customer service. Kind regards, The Cartridge People Team

Posted 1 month ago

“Had everything I wanted, at good prices, and delivered promptly. Excellent service hen I neede it.”

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Posted 1 month ago

“Thank you Alison for your patience and help for an AI illiterate octogenarian. Regards David Baldwin”

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Posted 1 month ago

Thank you for your review, David. We're delighted to hear that Alison was able to help and provide the support you needed. I'll be sure to pass on your kind comments to her, as feedback like this means a great deal to our team. Thank you for your patience, and we really appreciate you taking the time to share your experience. Kind regards, The Cartridge People Team 😊

Posted 1 month ago

“Sam is knowledgeable and super qualified dealing with all issues comfortably.”

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Posted 1 month ago

Thank you for your feedback regarding the service you received from Sam. We're delighted to hear that you found him knowledgeable and confident in dealing with your query. Sam takes great pride in helping our customers, and I'm sure he'll be pleased to hear your kind comments. Thank you for taking the time to share your experience. The Cartridge People Team

Posted 1 month ago

“We have received excellent care and attention from Hannah in Technical Services. She carried out lots of methodical steps to get to the root cause of our printing issue. She was very obliging and helpful.”

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Posted 1 month ago

Thank you for your review. We're delighted to hear that Hannah in our Technical Services team provided such excellent care and attention while assisting you. Troubleshooting printing issues can sometimes be a complex process, so it's great to know that her methodical approach helped identify the root cause and that you found her both helpful and accommodating throughout. I'll be sure to pass your kind comments on to Hannah. Thank you for taking the time to share your experience. The Cartridge People Team

Posted 1 month ago

“I was free next day delivery as my order was over £35 no but it didn't arrive then I realised your company was using EVRI delivery, it took three days, I would rather pay a small amount for post office delivery.”

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Posted 1 month ago

Thank you for your review. I’m sorry to hear your order didn’t arrive as expected and that EVRI wasn’t to your preference. We’ll pass your feedback on regarding delivery options and speed. If you’d like us to look into a specific order, please contact our support team. Kind regards, Team Cartridge People

Posted 1 month ago

“I have used this firm for some years. As a small user now retired I am careful where I spend money. Cartridge People go beyond with their products, attitude and service as far as I am concerned and I was very pleased to deal with Phil today over a print quality problem affecting one item they supplied. Thank you!”

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Posted 1 month ago

Thank you for your feedback. We're delighted to hear that you've continued to choose Cartridge People over the years, and we truly appreciate your loyalty. We understand how important it is to get good value and reliable service, particularly when you're spending carefully. It's wonderful to hear that Phil was able to assist you with your print quality issue and provide the support you needed. I'll be sure to pass your kind comments on to him. Thank you for taking the time to share your experience and for your continued trust in us. The Cartridge people Team

Posted 1 month ago

“My item arrived on time, well packaged and in good condition. very competitive prices.”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 134,537 reviews