Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 115,206 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 115,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the club black cartridge which malfunctioned due to a piece of plastic seal from the ink cartridge lodging in the nozzle. It was really difficult to remove the offending fragment without causing damage. The regular cartridges don’t seem to have a seal.”

Helpful Report

Posted 1 year ago

Good morning Peter, Thank you for your review. I am sorry you have had a problem with the cartridge we have supplied. One of our customer service team will contact you soon to help resolved this for you. Kind Regards, Marianne

Posted 1 year ago

“The product and price were good but having placed the order I was then receiving phone calls about "specai offers" (I had to ask them to remove my phone number from the sales list - I wasnt aware of agreeing to it being added?) and after purchase now a steady dtream of emails asking for a review. Writing one to simply stop gettng asked for more! Good product, invasive use of my data”

Helpful Report

Posted 1 year ago

“I bought compatible cartridges for an Epson Stylus Photo RX585 which do work and were less than half the price of genuine cartridges but it should be noted that the first time I turn the printer on it doesn't recognise them - I always have to turn it off and then straight back on for them to be recognised.”

Helpful Report

Posted 1 year ago

“Too soon to write a review as this is the first time I have bought a Cartridge People branded Hp301 cartridge....not used it yet so hence the 3* rating for being hassled too soon for feedback. Have been a customer for many years and always 5* reviews for the genuine JP branded product. Only decided to try the CP branded product which was essentially sold to me based on an unsolicited call from CP Sales.”

Helpful Report

Posted 1 year ago

“Colours are weak, suspect not full strength”

Helpful Report

Posted 1 year ago

Dear Alistair, Thank you for taking the time to leave us a review, I am sorry that the colours are weak when printing, these should print in the same way as original cartridges, I will therefore arrange for someone to contact you regarding this. Kind Regards Louise

Posted 1 year ago

“Always helpful but for a second time, after being assured that own brand cartridges were OK, I had problems installing it. Will always order genuine manufacturers cartridges from now on”

Helpful Report

Posted 1 year ago

Dear Alan, Thank you so much for taking the time to leave us a review about your experience with Cartridge People. Your feedback means a lot to us, and we truly value your opinion. I am sorry to hear you have had an issue with a cartridge supplied by us. I can see from your account the issue has been resolved by a member of our customer service team. If there is anything else we can assist you with or if you require further help, please don't hesitate to reach out to us. Our friendly team is here to support you every step of the way. Thank you once again for choosing Cartridge People, Alan. We genuinely appreciate your feedback and hope to continue serving you and meeting your expectations in the future. Warm regards, Emma

Posted 1 year ago

“I had to wait a week for the delivery and when it arrived the outer package was torn and the box inside was split open and crushed, fortunately the cartriges inside seem OK, but will not be known until fitted.”

Helpful Report

Posted 1 year ago

Dear Leslie, Thank you so much for taking the time to share your valuable feedback about your experience with Cartridge People. We sincerely appreciate customers like you who provide us with feedback as it helps us improve and ensure customer satisfaction. I apologise for the condition your parcel has been received in. We heavily rely on our couriers to ensure your parcel is received in the condition if left our warehouse. I am sorry this time was not the case. If there is an issue with the cartridges once installed, please do not hesitate to contact us. Best regards, Emma

Posted 1 year ago

“You are ok! The cartridges leak when opening and putting them in, but they print ok!”

Helpful Report

Posted 1 year ago

Dear Gillian, Thank you so much for taking the time to share your feedback about your experience with Cartridge People. At Cartridge People, we constantly strive to provide the best quality products and exceptional customer service, so it really means a lot when we receive such positive feedback. If you do believe that cartridges have leaked, please do not hesitate to contact us so we can look into the issue. Kind regards, Emma

Posted 1 year ago

“Delivery fine. Have not used the cartridges yet. Will reply when I have.”

Helpful Report

Posted 1 year ago

Dear Colin, Thank you so much for taking the time to provide us with your valuable feedback on your recent experience with Cartridge People. We really appreciate it! We are thrilled to hear that our products have met your expectations. Ensuring customer satisfaction is our top priority, and we continuously strive to offer high-quality items that provide an optimal printing experience. Your affirmation is incredibly rewarding for our team. If there's anything else we can assist you with, please don't hesitate to reach out. We are always here to lend a helping hand or address any concerns you may have. Your satisfaction is incredibly important to us, and we want to make sure you have the best experience possible. Once again, thank you for your kind words and for choosing Cartridge People. We truly value your business and look forward to serving you again in the future. Warmest regards, Emma

Posted 1 year ago

“Original package damaged by Evri and not delivered. A week later, thanks to Simon B and his colleague on the phone the cartridges arrived. Cartridge People have been efficient but Evri less so. In this sort of circumstance why can’t a process be set up whereby Evri contacts CP and a replacement is organised immediately and the customer is informed? Why does the customer have to do all the contacting to sort out the replacement - it wasted a lot of my time?”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback about Cartridge People. We truly appreciate it your kind feedback of our customer service team member, Simon. I do apologise however that the delivery company failed to meet your expectations. We are constantly reviewing our delivery procedures and the couriers we use to try and improve it, and this will be looked into with your feedback. If you ever need any further assistance or have any questions, don't hesitate to reach out. Our friendly team is always here to help you in any way we can. Once again, thank you for your kind words and for choosing Cartridge People.

Posted 1 year ago

“Package was delivered to the wrong address.”

Helpful Report

Posted 1 year ago

“Cartridge people provide a very good service however, this is completely let down by the use of Evri as a courier. Our business is in the centre of a very small town with parking for loading outside, yet still they could not find the building for days. An absolutely dreadful courier and this would be the thing which stops us using them again.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback about your experience with Cartridge People. We truly appreciate your honest review. I am sorry to hear that was a delay in receiving your parcel, please can you leave feedback with Evri as this will ensure they can improve there services. I do apologise for any inconvenience caused. Warm regards, Gemma Cartridge People Team

Posted 1 year ago

“Normally the ink cartridges supplied are compatible with my Epson printer but it is refusing to recognize this last delivery so not very happy.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback about your recent experience with Cartridge People. We truly value your input. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. Our dedicated team is always here to help and provide the best possible support to our customers. Best regards, Cartridge People Customer Support Team

Posted 1 year ago

“Ordered HP cartridges which are fine. Good price and delivered quickly. Did not like the hard sell phone call trying to persuade me to purchase own brand cartridges which would have invalidated my printer warranty. Had to be be insistent before he took no for an answer.”

Helpful Report

Posted 1 year ago

I will pass your feedback to the relevant department. I can see you have been suppressed from receiving any calls going forward. Kind Regards, Sarah

Posted 1 year ago

“Good prices. Not impressed that my phone no. given for delivery purposes was used to ring me (inconveniently) and suggest that I would prefer to order their compatible rather than a branded cartridge; I had ordered what I wanted and did not want an alternative. Cartridge arrived promptly but packed in an unnecessary plastic bag (the cartridge is already packed in the manufacturer's plastic bag, a stiff plastic former and a very stout outer cardboard box) with yet more junk plastic in the shape of an unwanted ballpoint pen. Full marks for pricing; poor practice in fufilling the order.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback about Cartridge People. We deeply value your input and are grateful for your comments. In regards to the junk plastic pen, this was a free gift but I have put a stop to those being sent out to you and I apologise for this. I have also ensured that you do not receive any more sales calls as you have been removed from there lists. We strive to ensure that our customers are happy and satisfied, so we are delighted to hear that you agree with our pricing and speed of delivery. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Our dedicated team is here to support you every step of the way. Thank you once again for your review.

Posted 1 year ago

“Ordered some cartridges for my Epson printer. I was told that they would be compatible but unfortunately they weren’t. However, after contacting the team I was immediately issued with a refund so thanks for the quick response and excellent customer service in that regard (1* for the product, 5* for the customer service!)”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide us with your valuable feedback on Cartridge People. We truly appreciate your kind words and it means a lot to us to hear that you are happy with our customer service. We always strive to make our customers happy and it's incredibly rewarding to know that we're on the right track. However, I am terribly sorry to hear that you received a cartridge which sadly failed to work on this occasion and this will be looked into. If you ever need any assistance or have any queries, please don't hesitate to reach out to us. Our friendly customer support team is here to help and would be more than happy to assist you in any way we can. Once again, thank you for your positive review and for choosing Cartridge People. We look forward to serving you again in the future.

Posted 1 year ago

“Will not be using Cartridge People again until they change their carriers Evri delivered the order to the wrong and house some distance away As I am of limited mobility thus caused me a problem”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. Please accept our apologies for the delivery of your order. We carefully select our carriers, as they successfully deliver billions of items a year to millions of addresses. In the majority of cases items are delivered successfully within their estimated time frame. I am terribly sorry that you are one of the few to not receive your order. If you require any further assistance please do not hesitate to contact us. Kind Regards, Siobhan

Posted 1 year ago

“It's annoying to receive so many emails asking for reviews on basic purchases like a cartridge.”

Helpful Report

Posted 1 year ago

Dear Jiten, Thank you for your review. I have removed you from our review mailers, this can take up to 48hrs but then you will no longer receive emails asking for reviews. Please accept my apologies for any inconvenience. If you require any further assistance please do not hesitate to contact us. Kind Regards, Siobhan

Posted 1 year ago

“The cartridges are being rejected by the HP printer”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for your review. I am sorry to hear that you have experienced an issue. I will have a member of the customer Service team contact you shortly. Kind regards Siobhan

Posted 1 year ago

“Cartridge People are a good and reliable source of ink cartridges for printers and I've used them for some time and found them very reliable. I don't know when they began using Evri for their deliveries, but they certainly are now. My latest order still hasn't arrived 12 days after Evri got it, and all they can say is that it's been delayed. I do find it quite annoying when companies send requests for a review without bothering to check if the order ever arrived, and this would be one of those times unfortunately. So I may not be using them again if Evri is their courier of choice.”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you for your review. I am sorry to hear that you have experienced an issue. I will have a member of the customer Service team contact you shortly. Kind regards Siobhan

Posted 1 year ago

Cartridge People is rated 4.8 based on 115,206 reviews