Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 130,302 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 130,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with the expert way Caroline dealt with my inquiry. Very knowledgeable and patient. I was able to learn, in a very short time, how lucky your organisation is to have employees with such high caliber. If possible can you please tell her how grateful I am for her help and understanding during our conversation.”

Helpful Report

Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Caroline provided expert, knowledgeable and patient assistance, and that you felt our organisation has staff of high calibre. We’ll pass your kind words along to Caroline and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Great customer service from Caroline this morning when placing my order ....Excellent service and listening skills .”

Helpful Report

Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Caroline provided excellent service and demonstrated great listening skills. We’ll pass your kind words along to Caroline and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“I was having problems with black density on my HP printer and turned to CartridePeople for advice. They responded within a couple of hours requesting some printouts from the machine and provided a test print file. After providing the information they responded within about an hour offering a replacement or refund, even though the cartridge had been in over a year (still 70% toner left). The replacement arrived the following day and the problem was solved! Outstanding service, I would recommend Gemma and her team to anyone wanting to avoid the high costs of own brand toner.”

Helpful Report

Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that you received prompt assistance and that the issue with your HP printer was resolved. We’ll pass your kind words along to Gemma and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Fast Delivery and very quick reply from Aden, when I had a query. Thanks”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that you experienced fast delivery and a quick reply from Aden. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“I wouldn’t think of using anyone else other than the wonderful Cartridge People”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that you feel this way about Cartridge People. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Great service and communication from Vicky and the team at Cartridge People - thank you for making the ordering process simple and easy.”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that Vicky and the team provided great service and made the ordering process simple and easy. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Caroline was most helpful dealing with my enquiry. She had a pleasant manner and it was easy to understand what she was telling me.”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that Caroline was helpful, pleasant, and easy to understand. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Professional approach and always happy to assist, the Catridge people are a pleasure to work with.”

Helpful Report

Posted 3 months ago

Good morning, Thank you for taking the time to leave a review. I’m delighted to hear that our professional approach and willingness to assist made you a pleasure to work with. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“They sent me a box with the wrong colour mix wghich had 2 black cartridges and no magenta. Immediately after informing them they sent a magenta free if charge and a sorry note with some lovely tea bags in. Brilliant service!”

Helpful Report

Posted 3 months ago

Good morning, Thank you for taking the time to leave a review. I’m delighted to hear that, despite the initial mix-up, we corrected the order promptly with a complimentary magenta and a thoughtful note. It’s fantastic that you’re happy with the outcome and our service. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“I’m really happy with my experience with Cartridge People. Their product knowledge stood out straight away—they clearly understand their range and were able to offer helpful, accurate advice immediately. Pricing was also very competitive, which made the whole purchase of a new imaging unit feel like great value for money. On top of that, the delivery was impressively quick. Most importantly, the product worked exactly as promised. My printer is now printing perfectly again, with the double imaging issue completely resolved. It’s such a relief to have it functioning as it should! Overall, I’d definitely recommend Cartridge People for their expertise, value, and reliable service.”

Helpful Report

Posted 3 months ago

Good morning, Thank you for taking the time to leave a review. I’m delighted to hear that our product knowledge stood out, and that you found our pricing competitive and delivery quick. It’s fantastic that your printer is now printing perfectly again. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent fast and well priced service. I had a query which Rachel sorted out immediately. Highly recommended.”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that Rachel sorted out your query promptly and that you found our service fast and well priced. We’ll pass your kind words along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Received excellent customer service from Phil who processed my query promptly and helpfully. Will use this company again”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Phil provided prompt and helpful service. We’ll pass your kind thanks along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“I had an issue with an Epsom printer I bought from Cartridge People and spoke to Hannah at the HQ. She was amazingly helpful and glad to say the problem got cleared up, comforting my huge anxiety. Thank you very much, Martin Wyatt”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave a review. I’m delighted to hear that you had a positive experience with Cartridge People and that Hannah at the HQ was able to help and ease your anxiety. We’ll pass your kind thanks along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“We are not modern day literate(!) and now have a new printer. I sent a message to Cartridge people who I last used about ten years ago. I sent it out of hours and by next morning we had a phone call helping us and advising what we needed. Sam was especially helpful as all was explained carefully. I was also sent a link which was easy and lead me to the right place.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that you had a positive experience with Cartridge People and that Sam was especially helpful in guiding you to the right products. We’ll pass your kind thanks along. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“re-ordered replacement cartidges for my Epson printer. They work very well, never had any problems. Quick delivery.”

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Posted 3 months ago

“Cartridge People sorted the problem caused by DPD - who left my package at some random bungalow in the holiday park next door to us, never to be seen again- and sent out a replacement immediately. It arrived the very next day. Many thanks to Gemma who helped me; she was extremely supportive.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear that Cartridge People resolved the issue with DPD and that a replacement was sent promptly. We’ll pass your kind thanks to Gemma for her support. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent, fast delivery of HP ink cartridges, at a very good price. Had trouble fitting them & thought they might be wrong. Contacted Phil at Cartridge People who reassured me they were correct . Finally got them in safely !”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear the HP ink cartridges arrived quickly at a good price and that Phil was able to reassure you and help you fit them successfully. We’ll pass your thanks to Phil. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Very fast service had a small problem which was sorted out immediately very nice people to dó business with a big thumbs up .”

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Posted 3 months ago

“I regularly order toners from yourselves and my printer has just died and i had a spare cartridge, i mentioned this to Rachel who assisted me in returning the item to yourselves for a refund, she sent me links to new printers for me to look at and helped me to order cartridges on another printer held at our premises. very professional, clear and extremely helpful member of staff.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Rachel was able to assist with the refund and with suggesting new printers, as well as helping with cartridges for another printer. We’ll pass your kind words to Rachel. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“It appears that Paypal attached a previous address of mine ( not for the first time ) to the order which thankfully I noticed straight away. Customer service Chris amended the delivery address, to my great relief.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review. I’m glad to hear Chris was able to amend the delivery address and that this resolved the issue for you. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

Cartridge People is rated 4.8 based on 130,302 reviews