Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,804 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service. Easy ordering.”

Helpful Report

Posted 3 weeks ago

“My thanks to Alison for her proactive and helpful response in sorting out a problem with the delivery firm.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience, and great to hear Alison provided a proactive and helpful response in sorting out a problem with the delivery firm. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Brilliant service from Simon Brown”

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Posted 3 weeks ago

Thank you for sharing your experience, and great to hear Simon provided brilliant service. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Definitely a great company for all printer supplies - very quick deivery, items always in stock and prices really good too. Every purchase has been great.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience, Sue. We’re glad to hear you’ve found the service quick, with items in stock and good prices. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I received the envelope within a couple of days and with a price of £5.00 per colour have 2 printers useable again after 5 years. They are pre AirPrint vintage. 2 sets of 4 for 2 old Epson printers which weren't available in the shops in this area.”

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Posted 3 weeks ago

“Really helpful service from Si. I thought my ink was not working but it was my fault. He sorted it in no time, polite and helpful”

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Posted 3 weeks ago

Thank you for sharing your experience, and great to hear Si could help quickly and politely. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Excellent customer service, in particular Sam who helped determine and resolve a delivery issue, keeping me consistently informed during the process. His diligence and communication was greatly appreciated.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience, Alex. We’re glad Sam could determine and resolve the delivery issue and keep you informed throughout. Kind regards, Team Cartridge People

Posted 3 weeks ago

“As ever, a first class speedy service”

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Posted 3 weeks ago

“I was uncertain about what I needed. Rang and got quick and helpful advice. Excellent service .”

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Posted 3 weeks ago

“fast shipping highly recoomeded”

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Posted 3 weeks ago

“Very helpful and informative staff. Gave good advice and recommended the correct product for me.”

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Posted 3 weeks ago

“Better service this time it was deliver to right address”

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Posted 3 weeks ago

“Initially HP equivalent cartridge did not work. I contacted Cartridge People customer support and I got a quick reply from Lindsay advising what the source of the issue was with instructions on how to resolve it.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience, Lawrence. We’re glad Lindsay could provide a quick reply with clear instructions to resolve the issue. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Phil was very helpful and helped me purchase the correct cartridges”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. We’re glad Phil could help you purchase the correct cartridges and that you had a positive experience. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Easy to use website. Good choice of products. Really nice people to deal with. Fast delivery.”

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Posted 3 weeks ago

“I was slightly confused if Cartridge People's own brand ink would work with my printer. Spoke to Louise is customer service, she was brilliant! She clearly knew exactly what she was talking about, even manged to find how my printer was set up by its serial number then explained the benefits of the Home Brand range of ink. Excellent service from a very polite and professional agent. Due to the help Louise gave me I will now use Cartridge People from now on. Great service and far better prices than I have found elsewhere.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience, Nick. We’re glad Louise could help you identify compatibility and explain the Home Brand ink benefits clearly. It’s great to hear you felt well supported and that you’d consider Cartridge People for your future needs. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Highly recommended. I've been a customer for a few years now, and I've always been impressed with their customer service. Their own-brand toner has done the job very well on my Brother printer, though there's a constant battle with the printer manufacturers trying to force customers to use their overpriced OEM toner, and Brother have joined this evil game. Cartridge People have been very helpful in finding workarounds when problems arise. Most recently, Sheree helped with recycling some old used toner cartridges* and returning some unopened ones outside the normal returns window (despite having no obligation to do so). * Pro tip: it's worth keeping some used OEM cartridges even if you use 3rd party toner, as swapping in some old OEM ones for a few minutes sometimes helps to sort out 'unauthorised toner' errors”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words, Andy. We’re glad Sheree could help with recycling and returning the unopened cartridges outside the normal returns window. We appreciate your continued support and recommendation. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Best price online for genuine Canon cartridges.”

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Posted 3 weeks ago

“Easy to find, quick to deliver.”

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Posted 3 weeks ago

“Woops cartridge lasted less than 30 mins minimal printing Why ???”

Helpful Report

Posted 3 weeks ago

I’m really sorry to hear the cartridge lasted less than 30 minutes, especially with minimal printing—that’s not the experience we want for our customers. Please be assured that all our cartridges are fully guaranteed, and we’ll be happy to support you in resolving this. You can call us on 0203 001 0234, and one of our Customer Service representatives will help get this sorted for you as quickly as possible. Our lines are open 9am – 6pm, Monday to Friday (excluding bank holidays). https://www.cartridgepeople.com/info/contact-us Kind regards, Team Cartridge People

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 129,804 reviews