Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,077 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can thoroughly recommend Cartridge People , as I've used their own brand compatible cartridges for many years, for their competitive pricing, speed of delivery and reliability. On the one and only occasion earlier this year when I had an issue their Customer Service representative Gemma promptly resolved it for me. Mike Norris”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience with us. We're thrilled to hear that you've trusted us for many years and that our own-brand cartridges, pricing and delivery service continue to meet your expectations. While we're sorry there was an issue earlier this year, we're pleased that Gemma was able to put things right quickly for you. Your recommendation means a great deal to us, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I'm a previous customer but a problem with my last order - somehow lost in transit; was swiftly sorted by Wiki & a full refund issued. Happy to use again.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're sorry to hear that your order was unfortunately lost in transit. We know how frustrating that can be, especially as a returning customer. That said, we're delighted to hear that Wiktoria was able to resolve the issue quickly and arrange a full refund for you. We'll be sure to pass on your kind comments to her. Thank you for your continued support and for giving us the opportunity to put things right. We look forward to serving you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Dpd was unable to delivery my parcel but Sam at cartridge people was amazing and managed to sort this and arrange the redelivery with ease! Thanks Sam”

Helpful Report

Posted 1 month ago

Thank you for your review. I'm sorry to hear that DPD were unable to deliver your parcel as planned, but I'm delighted that Sam was able to step in and get everything sorted for you quickly and efficiently. Thank you for taking the time to recognise Sam's efforts. I'll be sure to pass on your kind feedback. We really appreciate your patience and your custom, and we're pleased we were able to arrange a redelivery with minimal hassle. We hope to be of service again soon! Kind regards, Team Cartridge People

Posted 1 month ago

“Sam was very helpful considering it was a terrible phone signal,got everything i wanted,thanks.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're delighted to hear that Sam was so helpful and was able to get everything sorted for you despite the poor phone signal. We really appreciate your patience during the call and your kind feedback. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam was most helpful but the telephone line was fuzzy. David”

Helpful Report

Posted 1 month ago

Thank you for your review. We're delighted to hear that Sam was so helpful in resolving your query. We're sorry to learn that the telephone line quality wasn't as clear as it should have been and appreciate you bringing this to our attention. Kind regards, Team Cartridge People

Posted 1 month ago

“Wiktoria was very friendly and helpful in understanding a change in the HP brand of cartridges.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review. We're glad Wiktoria could help you understand the change in the HP brand cartridges and that you had a positive experience. Kind regards, Team Cartridge People

Posted 1 month ago

“I can't thank you enough for offerering your brand of catridge and for your personalised excellent service. Your own brand works just as well on my printer and yours is so much more cheaper. The quantity of ink in the catridge was also more than that in my former catridge. Thank you so so much. I am so grateful.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review. We're absolutely delighted to hear that you're happy with both our own-brand cartridges and the service you received. It's fantastic to know that you've found our cartridges provide great print quality, excellent value for money, and even a higher ink yield than your previous cartridges. Your kind words mean a great deal to the team, and we're especially pleased that our personalised service made such a positive impression. Customer satisfaction is always our priority, so hearing that we've been able to help in this way is incredibly rewarding. Thank you again for your support and for choosing Cartridge People. We truly appreciate your custom and look forward to helping you again in the future. The Cartridge People Team

Posted 1 month ago

“Brilliant as usual. Easy to order and swift delivery. Wouldn’t try anywhere else.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're delighted to hear that you continue to enjoy our great prices, easy ordering process and speedy delivery. Knowing that you wouldn't shop anywhere else means a lot to us and is the best compliment we could receive. Thank you for your continued support and for choosing Cartridge People. We look forward to helping you again soon! Kind regards, Team Cartridge People

Posted 1 month ago

“Easy to order Cartridges and quick delivery”

Helpful Report

Posted 1 month ago

“Great prices for their own brand cartridges which work perfectly in my branded printer. Delivery time is extremely quick and reliable and I would highly recommend Cartridge People!”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We're delighted to hear that you're happy with both our own-brand cartridges and our delivery service. It's great to know the cartridges are performing perfectly in your printer and that your order arrived quickly and reliably. Thank you for your recommendation and for choosing Cartridge People. We really appreciate your support and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Useful to be able to order printer cartridges online, which are delivered quickly. It would be equally useful to be able to recycle the empty ones, as it's difficult to find somewhere locally to do this.”

Helpful Report

Posted 1 month ago

We're pleased to hear that you found ordering cartridges online convenient and that your orders are delivered quickly. We also offer a free cartridge recycling service via Freepost. Simply contact our customer service team and we'll be happy to provide full details on how to recycle your empty cartridges. Thank you for your support, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Always reliable with fast delivery. Happy to recommend.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad to hear you found us reliable with fast delivery, and we appreciate your recommendation. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent customer service from Wiktoria! Will definitely buy from them again :D”

Helpful Report

Posted 1 month ago

Thank you for the lovely feedback. We’re delighted that Wiktoria provided excellent customer service and that you’ll be shopping with us again. Kind regards, Team Cartridge People

Posted 1 month ago

“Awesome! Genuine product and speedy delivery. Cheaper than everywhere else as well, which is a bonus - will definitely use again.”

Helpful Report

Posted 1 month ago

We're delighted to hear that you were happy with your purchase and our speedy delivery service. It's great to know you found our prices competitive too. Thank you for your kind comments. We really appreciate your support and look forward to serving you again soon. Kind regards, Team Cartridge People

Posted 1 month ago

“Wiktoria was very helpful and patient in dealing with my enquiry and in placing the order. As always Cartridge People first.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're delighted to hear that Wiktoria was helpful and patient while assisting with your enquiry and placing your order. We'll be sure to pass your kind comments on to her. Thank you for continuing to choose Cartridge People as your first choice. We truly appreciate your support and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I have been in business now for thirty five years and because of my location eventually had to resort to online shopping for ink cartridges and other stationery. My go to company was Viking Direct for delivery and value for money. However after being taken over they became so expensive and their delivery and personal service badly deteriorated.. Around six years ago I stumbled across CP and have used them ever since. Their own brand cartridges are far bigger in capacity than HP for less money. Best of all is the personal service which VD and other firms sadly lack. I am full of praise for the contact staff typified by Vicky who helped me just the other day. In the past I have had long telephone calls with other of her colleagues and it's just so nice to be able to have friendly human contact in this increasingly tech driven world. The only problem which I have been unable to reflect in the answers below is that even though my delivery was made the next day, it was delivered to the wrong address (and not for the first time I may add), so I didn't get my order for over a week. I acknowledge this isn't CP's fault and when alerted their follow up action was second to none. However maybe they need to look at this and ideally go back to using Royal Mail who provided a top class service.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave such a detailed and thoughtful review. It means a great deal to hear that you've chosen Cartridge People as your trusted supplier for the last six years, particularly after such a long career and extensive experience as a customer. We're delighted that you've found our own-brand cartridges to offer great value and performance, and we're especially pleased to hear your kind comments about Vicky and the rest of the team. Providing friendly, personal service is something we're passionate about, so it's wonderful to know this continues to make a difference in an increasingly automated world. We're very sorry, however, that your parcel was delivered to the wrong address and that this has happened more than once. Whilst the delivery itself is handled by our courier partners, we completely understand the frustration this caused, especially when next-day delivery became a week-long wait. Your feedback regarding courier performance and Royal Mail has been noted and will be shared with the relevant teams. Thank you again for your continued loyalty and support. We look forward to serving you for many years to come. Kind regards, Team Cartridge People

Posted 1 month ago

“The item was fine but the delivery very slow.”

Helpful Report

Posted 1 month ago

We're glad to hear that you were happy with your item. However, we're sorry that the delivery did not arrive within the expected timeframe. Should you have any delivery concerns with future orders, please get in touch with us as soon as possible. We'll be happy to follow this up with the courier on your behalf and work to ensure a smoother experience. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam was very helpful, friendly and knowledgable. My query was resolved immediately and efficiently. Information was emailed to me immediately on how to proceed with my query. Thank you for your support.”

Cartridge People 5 star review on 16th September 2026

Helpful Report

Posted 1 month ago

We're delighted to hear that Sam provided such helpful, friendly, and knowledgeable support. It's great to know that your query was resolved quickly and efficiently, and that the information you needed was sent to you promptly. We'll be sure to pass your kind comments on to Sam, who will be pleased to receive your feedback. Thank you for choosing us, and please don't hesitate to get in touch if we can assist you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Good company. I always get my Printer Ink Cartridges from cartridge people. com. Prices gone up a bit, but still competitive and always delivered promptly. Thank you 🤗”

Helpful Report

Posted 1 month ago

Thank you for your review and for your continued custom. We're delighted to hear that you keep choosing Cartridge People for your printer ink cartridges. While we understand that prices have increased, we're pleased to know that you still find our products competitively priced and that our prompt delivery service continues to meet your expectations. We appreciate your loyalty and look forward to serving you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Not being able to find my printer on your Website, my enquiry to your Sales Team (Wendy Jones) was actioned promptly and professionally. My order was placed and delivered”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience, Ian. We’re glad to hear that Wendy and the Sales Team acted promptly and professionally, and that your order was delivered successfully. Your feedback is greatly appreciated and will be passed on to the team. Warm regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 134,077 reviews