Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,076 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Si Bennett was incredibly helpful sorting out a problem I had with a toner, even though it had nearly been a month since purchasing”

Helpful Report

Posted 1 month ago

Good morning, Thank you for taking the time to leave a review. We’re glad Si Bennett could help sort out the toner issue, even though it had nearly been a month since purchase. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“After a problem with a delivery of some cartridges which were delivered some 3 miles from us, Cartridge People were more than helpful and sent a replacement the next day. A further box of cartridges then arrived and with the very helpful Simon Heath we resolved that too. Cartridge People are more than helpful and what's more, you can very easily speak to an human very quickly. I will certainly be ordering future cartridges from them.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for taking the time to leave a review. We’re glad the replacement arrived quickly and that Simon Heath could help resolve the additional box. It’s great to hear you found it easy to speak to a human. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“Very helpful soughted our wrong order out (our fault not there's) straight away and Sam soughted out the correct order.”

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Posted 1 month ago

Good morning, Thank you for taking the time to leave a review. We’re glad Sam could quickly sort out the incorrect order and arrange the correct one. Kind regards, Caroline. Team Cartridge People

Posted 1 month ago

“Ordering and paying over phone very easy young lady I spoke to very nice and very clear”

Helpful Report

Posted 1 month ago

Good morning, Thank you for taking the time to leave a review. We’re glad the ordering and paying over the phone was easy and that the agent came across as nice and clear. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“Alison promptly looked into an order which was not delivered which was replaced. Super service.”

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Posted 1 month ago

Thank you for taking the time to leave a review. We’re pleased Alison provided prompt assistance and helped with your order. Kind regards, Team Cartridge People

Posted 1 month ago

“Great service they had just what I needed.”

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Posted 1 month ago

“The customer service I received has been exceptional . Wiktoira was very efficient and very kind and went out of her way to resolve my issue speedily Cartridge people stand by their promise . I cannot recommend them highly enough.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. We’re pleased Wiktoira provided efficient and kind assistance and helped resolve your issue swiftly. We appreciate your kind words and are glad you were happy with the service. Kind regards, Team Cartridge People

Posted 1 month ago

“I contact you and spoke to Sam, who was extremely helpful following a missing item that should have been delivered by Evri the previous day. He was efficient, courteous and knew exactly how to remedy the problem.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. We're glad Sam could be so helpful—efficient, courteous, and able to remedy the issue. Kind regards, Team Cartridge People

Posted 1 month ago

“Hassle free ordering, fast delivery.”

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Posted 1 month ago

“A big thank you to Phil for his excellent customer service. For some reason my discount code didn't apply. Phil sorted this out within a few minutes of me contacting customer services. Exactly what was needed, no quibbling and great end result.”

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Posted 1 month ago

Thank you for taking the time to leave a review, John. We’re glad Phil could sort out your discount issue quickly and that you were happy with the service. Kind regards, Team Cartridge People

Posted 1 month ago

“I had an issue with an ink cartridge which Alison resolved quickly and efficiently. Really good customer service. I would recommend.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review, Mary. We’re glad Alison could resolve your ink cartridge issue quickly and efficiently, and that you’re happy with the customer service. Kind regards, Team Cartridge People

Posted 1 month ago

“Phil dealt with my request very efficiently.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a review. We're glad to hear Phil handled your request efficiently. We appreciate your feedback and hope to assist you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I normally order from Cartridge People, I'm not a heavy user of ink, but unfortunately hit a problem on one particular cartridge, and with the help of Alison it has been successfully sorted out, thankyou!”

Helpful Report

Posted 1 month ago

We're sorry to hear you experienced an issue with one of the cartridges, but we're delighted that Alison was able to help get everything sorted for you. It's great to hear that you've continued to choose Cartridge People over the years, and we really appreciate your loyalty. Thank you for your patience while we resolved the problem, and for taking the time to share your experience. We look forward to helping you again in the future. Kind regards, The Cartridge People Team

Posted 1 month ago

“Ordered replacement ink cartridges for my hp printer and when installed the printer wouldn’t recognise the magenta cartridge. Called customer support and Wiki listened to what my issue was and arranged for a replacement cartridge to be sent out. Excellent customer support.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a review. I'm sorry to hear there was an issue with the magenta cartridge, but I'm delighted that Wiktoria was able to get things sorted quickly for you. We understand how frustrating printer issues can be, so it's great to know she listened to your concerns and arranged a replacement without any hassle. Thank you for your kind words about our customer service, and we hope your replacement cartridge arrives soon and gets you back up and running. Kind regards, The Cartridge People Team Kind regards, Team Cartridge People

Posted 1 month ago

“Lucy helped make such a difference when my order went pear-shaped. Give her a rise!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re glad Lucy could make such a difference when your order went pear-shaped. We’ll pass your kind words on to her. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent customer service. I ordered a replacement toner and it was dispatched via Evri. Unfortunately, we have had issues with Evri delivering to our building (either they don't actually attempt delivery, or have tried to deliver to an incorrect address). I contacted Cartridge People for advice, and got a response very quickly from Wiktoria with a replacement order delivered to an alternative address. I'm grateful for the great customer support in a very timely manner, especially since the delivery issue was not under their control.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're sorry to hear that you encountered delivery difficulties with Evri, although we appreciate that these circumstances were outside of our control. We understand how frustrating it can be when an important order doesn't arrive as expected. We're delighted to hear that Wiktoria was able to assist quickly and arrange a replacement delivery to an alternative address for you. Providing prompt, helpful support is something we pride ourselves on, and your kind words will mean a great deal to her. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Everything was perfect service as usual”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're delighted to hear that everything was perfect and that the service was as usual. We look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I had an issue with a printer cartridge, I spoke with Sam and he was very helpful, firstly to guide me on the next steps, and then he promptly followed up to issue a credit. I eventually changed my mind to buy a replacement product and he also facilitated that too. That’s very helpful, superb customer service!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're delighted to hear that Sam was able to help resolve the issue with your printer cartridge and guide you through the available options. It's great to know he was able to support you from start to finish, from arranging the credit to helping you purchase a replacement product when you changed your mind. We'll be sure to pass your kind words on to Sam. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I spoke with Alison in Customer Service yesterday and she handled my inquiry and request with empathy and professionalism. I was provided a credit to my account for future purchases which was my desire. Thanks again Alison for excellent customer service. Larry”

Helpful Report

Posted 1 month ago

Thank you for your review. It's great to hear that Alison handled your enquiry with the care and professionalism you deserved. We're pleased we could arrange a credit to your account for future purchases and find a resolution that worked for you. Your feedback means a lot, and we'll make sure Alison receives your kind words. We look forward to serving you again soon. Kind regards, Team Cartridge People

Posted 1 month ago

“Impressive customer service! After contacting CS after we thought that a delivery had not been made they took one day to come back with proof of delivery and photos. We realised from this that the error was ours as we had accidentally disposed of it however, as a goodwill gesture they offered to replace the item. Excellent service!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're delighted to hear that our Customer Service team was able to quickly investigate the delivery issue and provide the proof of delivery you needed. These situations can sometimes be frustrating, but we're pleased we could help get to the bottom of it so promptly. Thank you for recognising the goodwill gesture offered by the team. We really appreciate your kind words and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 134,076 reviews