Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,507 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Marianne around 10:00 AM on 3.06.26, and she was helpful with queries about a new Canon printer and HP cartridges. These items were ordered on 3.06.26 and were delivered today (4.06.26), the Canon by Parcelforce, the cartridges by Evri I have yet to set up the printer but I expect it is likely OK.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Marianne could assist with your Canon printer and HP cartridge inquiries, and that your order has arrived. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Special shout out to Marianne and Si Bennett The delivery company Evri delayed my parcel but these two helped me get it sorted. I was very pleased with their customer service and solution. I am yet the use the product but I am sure it will be great too. Thank you again”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Marianne and Si Bennett could help sort things out with the delivery issue, and that you’re pleased with the service. We hope you enjoy the product when you try it. If you need anything else, please don’t hesitate to reach out. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Alison from Customer Services very promptly, efficiently and kindly responded to my issue with an own brand faulty cartridge. Following useful troubleshooting tips which unfortunately didn't work, she didn't hesitate in sending me a replacement cartridge FOC. Thankyou Alison and Cartridge People, great company!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Alison could assist promptly and that you’re happy with the service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Lindsay dealt with my order ca t fault her”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Lindsay could assist and that you’re happy with the service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Lindsay was very prompt with her reply. Good service as always”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Lindsay could help with a prompt reply and that you experience good service as always. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“i called to get advice on clearing a blocked nozz le Lindsay took me through a few tests and then replaced the cartridge”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Lindsay could help by guiding you through the tests and replacing the cartridge. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“I contacted your company by telephone and spoke to Marianne as I needed to purchase printer ink. She was extremely friendly and polite . It was so nice to speak to her, she was very professional and helpful . Nothing was too much trouble for her. Thank you”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Marianne could help and that you had a positive experience over the phone. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent helpful service and lightening like delivery”

Helpful Report

Posted 1 month ago

“Great Customer Service! Melanie was super helpful and managed to help me out with a query very quickly. Recommended”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words. We’re glad Melanie could help quickly and that you had a positive experience. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Fantastic service and fast delivery! Needed to contact customer services after issue with my order (damaged by courier) but Si Bennett was fantastic and quick to resolve. 5*!”

Helpful Report

Posted 1 month ago

Hello Becky, Thank you for your review. We’re glad Si Bennett could help quickly resolve the courier damage and that you were happy with the service and fast delivery. Kind regards, Team Cartridge People

Posted 1 month ago

“Victoria was very helpful in chasing the delivery of my printer and accessories. I found Cartridge People easy to contact and and helpful when shopping at a distance. Not only great service , also keenly priced. I will use them again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience. We’re glad Victoria could help with the delivery and that you found Cartridge People easy to contact and well priced. We’ll be here if you need anything else. Kind regards, Team Cartridge People

Posted 1 month ago

“Caroline dealt with my issue of a non functioning new cartridge efficiently and professionally. She ensured a repalcement was immediately sent out to me.”

Helpful Report

Posted 1 month ago

Hello William, Thank you for sharing your experience. We’re glad Caroline handled it efficiently and ensured a replacement was sent. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Rather than order over the internet, I rang the company to discuss my requirements. Marianne was very helpful and knowledgeable. I would certainly purchase from them again if the price was still very competitive”

Helpful Report

Posted 1 month ago

Hello Catriona, Thank you for sharing your experience. We’re glad Marianne was helpful and knowledgeable. If you decide to purchase again, we hope the price remains competitive. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“We had ordered 'own brand' cartridges instead of Epson, however on replacing, the printer still wasn't working. Wiki patiently advised a few things to try, which got the printer working perfectly. Thank you!”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience. We’re really glad the suggestions helped and that your printer is now working perfectly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent service from Linsey Thanks”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience. We’re really glad Linsey gave excellent service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“very quick to respond, very helpful. Thank you :)”

Helpful Report

Posted 1 month ago

“Had an issue with my new cartridges and printer. Found the company and in particular Lindsay and Louise very helpful. In this day and age it was delightful to deal with such a proactive pair and company. I would recommend to anyone. Thank you.”

Helpful Report

Posted 1 month ago

Good morning Peter, Thank you for sharing your experience. We’re really glad Lindsay and Louise were helpful and that you found dealing with us delightful. We appreciate your recommendation. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“Excellent service from Sam, informative, friendly and professional, resolved my problem thanks”

Helpful Report

Posted 1 month ago

Good morning Patricia, Thank you for sharing your experience. We’re really glad Sam was informative, friendly and professional, and that your problem was resolved. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“I ordered photo paper and ink for my canon photo printer. Products are excellent and great value for money. I had tried similar products from another company but they didn’t work but no issues with ones from cartridge people. Recently had an issue when courier delivered the wrong parcel, that was collected but mines was lost. Phil at cartridge people was amazing at sorting this out and within a few days I had a replacement sent out. First class service and highly recommend.”

Helpful Report

Posted 1 month ago

Good morning Mandy, Thank you for sharing your experience. We’re delighted to hear the photo paper and ink are excellent value and that Phil could sort out the courier issue and arrange a replacement promptly. We appreciate your recommendation. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“There was a problem with delivery, not your fault, but Evri sending it to the wrong delivery hub. Sam was very helpful in sorting it out for me, even calling me to make sure it had arrived. Customer service 5 out of 5. On price I always recommended you to others.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for sharing your experience. We’re glad Sam could help and even called you to confirm your delivery had arrived. It’s great to hear you’re happy with our customer service and that you’d recommend us on price. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,507 reviews