Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,845 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and even when the courier lets them down (Evri 🙄) the Customer Services team at Cartridge People never leave yiu hanging. Special mention to Liam, who fixed my issue in no time.”

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Posted 3 months ago

Thank you for sharing your experience, Rob. We’re really glad to hear that the service was prompt and that Liam resolved your issue quickly. Apologies for the courier hiccup—it's good to know our Customer Services team could step in and help. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Always superquick delivery but this time cartridge people excelled themselves!! Ordered 1 day and ink was here the next!!”

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Posted 3 months ago

“Ample choice of options and competitive prices. One of my orders went missing/lost due to the courier (Evri), but Alison (Cartridge People customer service) addressed the issue promptly and sent a replacement at once.”

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Posted 3 months ago

Thank you for sharing your experience, Marco. Nice to hear that you feel we have the right products at competitive prices. Sorry to hear your order went missing, we do our best to get orders out without hiccup, but it can happen, unfortunately. Glad to hear Alison could address the issue promptly and get a replacement sent out. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I always use Cartridge People.com for all my orders of toner cartridges as they are efficient, taking only a few minutes to place my order, and then I can get back to my work. This time Phil was most helpful, courteous and efficient.”

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Posted 3 months ago

Thank you for sharing your experience, Anne. We’re glad to hear you find our service efficient and that Phil was helpful and courteous. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Disappointing to get two more compatible carriges which don't work, but I was impressed by the follow-up service by Rachel. Also by the quick delivery of the replacement genuine HP cartridges,”

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Posted 3 months ago

Thank you for sharing your experience, Ian. Sorry to hear you experienced issues with our compatible cartridges. Glad Rachel could help and that the replacement genuine HP cartridges were delivered promptly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“My order picked up the wrong address via PayPal. This was rectified very quickly by Lindsay and Alison and my item was despatched without delay. This level of customer service is exceptional and very impressive. Thanks to all concerned.”

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Posted 3 months ago

Thank you for sharing your experience, Diane. We’re really pleased Lindsay and Alison could help and that the issue was resolved quickly and to your satisfaction. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“My latest replacement printer ink cartridge wasn't being recognised by my printer. Alison in customer services arranged to have a replacement sent out immediately. I couldn't ask for better service!”

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Posted 3 months ago

Thank you for your kind words, Darron. We’re really pleased Alison could help and that you’re happy with the service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Used this company fir a while. Had a dodgy cartridge this week which my Canon printer wd not accept. Called a spoke w Marianne. Offered a replacement cartridge free of charge - perfect. No hassle, no fuss and v good admin - a rare experience these days.”

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Posted 3 months ago

Thank you for sharing your experience. We’re really pleased Marianne could help and that the replacement cartridge resolved things with no hassle. We aim for smooth admin, and it’s great to hear we hit the mark. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Alison Team Cartridge People

Posted 3 months ago

“Brilliant help from Hannah in Customer Services after my cartridges would not work in my printer. Provided excellent advice that sorted the problem, thanks”

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Posted 3 months ago

Thank you for your kind words, Dave. We’re really pleased Hannah could help and that the advice sorted the problem. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Alison Team Cartridge People

Posted 3 months ago

“Arrived within two days of ordering .didn't think l would still be able to buy these colour cartridge and postcard paper any more camera and printer are quite old but cartridge people have them will be ordering again”

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Posted 3 months ago

“Great service and great products. Customer service is second to none. I had a problem with my printer seeing the new ink cartridge but after following Allison's detailed instructions everything works perfectly. I will definitely recommend Cartridge People to others.”

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Posted 3 months ago

Thank you for sharing your experience, Keith. Alison will be so pleased that she helped today, and you found her instructions useful, and that everything is working perfectly. I’ll be sure to pass your kind words along. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“was helped today by Phil whose customer service was excellent he helped me with my enquiry and order such a nice Man”

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Posted 3 months ago

Thank you for sharing your experience. Phil will be pleased to receive your feedback, especially that he provided excellent service and helped with both your enquiry and order — he is a great member of our team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Spoke with Marianne who was very friendly and co-operative and able to fix the delivery problem that I had in a matter of few minutes. She made the whole experience very easy to navigate and resolved the issues very quickly and efficiently!”

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Posted 3 months ago

Thank you for sharing your experience. Marianne will be pleased to hear that she looked after you promptly and resolved the delivery issue quickly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Had an issue with my delivery, this was due to the carrier, the issue was resolved swiftly by Lucy.”

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Posted 3 months ago

Thank you for sharing your experience. Lucy will be pleased to hear that you felt that she looked after you promptly and resolved the issue with your delivery. Customer Feedback is very rewarding for the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Good service”

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Posted 3 months ago

“I have been using the Cartridge People for my printer ink and various office supplies for a number of years. They have always supplied good quality products at very competitive prices. I highly recommend them.”

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Posted 3 months ago

“Dealt with Lucy which was great.”

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Posted 3 months ago

Thank you for sharing your experience. We’re glad to hear Lucy looked after you well and that you had a great interaction. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Arrived quickly. Haven't used them yet.”

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Posted 3 months ago

“ITEMS ORDERED ARRIVED SAFELY AND PROMPTLY. GOOD SERVICE.”

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Posted 3 months ago

“Excellent service, product delivered extremely quickly, although packaged was damaged”

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Posted 3 months ago

Cartridge People is rated 4.8 based on 127,845 reviews