Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,929 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good product. good service”

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Posted 3 months ago

“I always buy my ink cartridges from the Cartridge People. The service is excellent and the cartridges are really good value for money. Would definitely recommend.”

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Posted 3 months ago

“Rachel was really great. Amazing being able to communicate with an actual person! Would definitely use them again.”

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Posted 3 months ago

Good Morning Thank you for your kind words about Rachel. I’m glad you had a great experience communicating with a real person and that you’d definitely use us again. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Cartridge was fine, as ordered with a good delivery and up to date emails on the delivery to be delivered”

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Posted 3 months ago

“Really fast service”

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Posted 3 months ago

“New cartridge ordered at a very good price and arrived within a couple of days. Excellent service. Installed the cartridge and seems to be working well, so no complaints at all.”

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Posted 3 months ago

“Purchased printer ink from Cartridge People as competitively priced. Fast delivery. Excellent service overall. Thank you.”

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Posted 3 months ago

“Always speedy delivery and a great product at the best price. I won't get my ink from anywhere else.”

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Posted 3 months ago

“My delivery from Cartridge People went missing - talking with Evri, didn’t really get me anywhere. I then I contacted Cartridge People directly and CHRIS from their Customer Support Dept. found the parcel within 10 minutes and phoned to tell me where it had been hidden!!! Great service, much appreciated. Thanks Chris”

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Posted 3 months ago

Good Morning, Thank you for your kind words. I’m glad Chris could locate the parcel quickly and keep you informed. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent Customer services very rare now a day 100% service. Hazel”

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Posted 3 months ago

“Very resdponsive and honest about some of the tricks the major manufacturing companies are up in terms of not allowing 3rd party to use there printer ink other than their own brand.”

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Posted 3 months ago

“Contacted Lucy at Cartridge People (CP) after non-delivery of an order. Courier picture was not my door, and no neighbours had package. Lucy was brilliant in following this up and, within 24 hours of contacting CP, Lucy had arranged for a replacement set of cartridges to be sent out which arrived the next day. Great service, and cartridges work beautifully in my printer.”

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Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Lucy could help and that the replacement arrived promptly the next day. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Great prices. Quick and easy website to use. Delivered in a few days. Result !!!”

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Posted 3 months ago

“Had great service from The Cartridge People when we bought a Brother Laser printer and TCP Compatible cartridges. Order was received quickly. We then had an issue when we came to replace the black toner for the first time. Poor print quality. But a quick on-line chat with Simon Heath and following his instructions we were back up and running with perfect prints again. A good supplier delivers, a really good supplier delivers, helps and continues to help. TCP are a really good supplier.”

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Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Simon Heath could help and that you’re back up and running with perfect prints again. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Alison quickly resolved the problem of a cartridge not being recognised by the printer with a replacement by post. Thanks”

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Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Alison could help and that the replacement by post resolved the issue. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Very good service. Ta parcel arrived on time”

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Posted 3 months ago

“Always a pleasure dealing with CP , very helpful, been a cusyomer for many years and will continue to do so.”

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Posted 3 months ago

“I made an 'emergency' order of cartridges, having researched across the internet and found Cartridge People to be the most cost effective. However, one of the three items that were ordered didn't arrive. I queried this and explained everything to CHRIS and after asking some further questions agreed that it must have been a "short pick" by the warehouse team and arranged for the missing item to be sent out immediately.”

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Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad CHRIS could help and that the missing item has been arranged for immediate dispatch. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent customer service. Chris was professional and a great help.”

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Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Chris could help and that you had a positive experience. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I have used Cartridge People for several months. I find the ordering process on line is easy and swift, and goods are usually with me within 2 to 3 working days.”

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Posted 3 months ago

Cartridge People is rated 4.8 based on 129,929 reviews