“Evri put my order from Cartridge People in the bin whilst I was away and my daughter put the bin out without knowing the package had been put in there!
Si Bennett from Cartridge People was brilliant, sent me a re-order very quickly, even included a complimentary highlighter pen - I had to sign and return a non receipt declaration - but what an exceptional service - Thank You!!”
Thank you for sharing your feedback, Ken.
We’re really glad to hear Si Bennett could help with a quick re-order and that the highlighter was a nice touch.
Kind regards,
Team Cartridge People
“I've used Cartridge People own brand cartridges for a number of years and never had an issue.
Surprisingly, a cartridge recently caused an error message on my printer. I emailed the company and within hours, a replacement cartridge was in the post.
Excellent customer service from both Caroline and Sheree - very efficient and friendly emails.”
Thank you for sharing your experience with us.
We're delighted to hear that you've been using Cartridge People own-brand cartridges for many years and that they've served you well. While we're sorry that you encountered an issue with a recent cartridge, it's great to know that our team was able to resolve it quickly for you.
We're especially pleased to hear your kind words about Caroline and Sheree. Providing friendly, efficient service is something we take great pride in, and we're sure they'll be delighted to receive your feedback.
Thank you for your continued loyalty and for taking the time to leave such a wonderful review. We look forward to supporting you again in the future.
Kind regards,
The Cartridge People Team
“This is 2nd time we have used this company and we had an issue with the colour cartridge. We sent an online chat outlining the problem. Caroline rang us straight away and after asking us a few questions said they would send a replacement. Good company, product and customer service. Will use sgain.”
Thank you for taking the time to leave us a review.
We're sorry to hear that you experienced an issue with your colour cartridge, but we're delighted that Caroline was able to help resolve the problem quickly for you. Providing prompt, hassle-free support is something we pride ourselves on, so it's wonderful to hear that you were contacted straight away and that a replacement could be arranged.
Thank you for your kind words about both our products and customer service. It means a great deal to us that you've chosen to shop with Cartridge People again, and we're delighted that we've earned your continued trust.
We look forward to helping you again in the future.
Kind regards,
The Cartridge People Team
“I found the service I received from Hannah at the Cartridge People very professional and clear. Hannah knew her stuff and presented it in a very courteous and effective way. I am a returning customer having flirted with other supposedly cheaper suppliers but now feel that quality and efficient service often outweigh price.”
Thank you for taking the time to leave us your review.
We're delighted to hear that Hannah provided such professional, knowledgeable and courteous service. We'll be sure to pass on your kind comments to her, as we know she'll be thrilled to receive them.
It's especially rewarding to hear that you've chosen to return to Cartridge People after trying other suppliers. We firmly believe that quality products, expert advice and excellent customer service make all the difference, and we're pleased that this was reflected in your experience.
Thank you for your continued support. We look forward to helping you again in the future.
Kind regards,
The Cartridge People Team
“Unusually, I have had a problem with one of my Cartridges from The Cartridge People so I emailed Customer Service to let them know and ask advice. Alison is the agent who answered my email and gave me some instructions to try and resolve the issue. This didn't work, so Alison sent me more ideas to help solve the problem, this didn't work either, so I contacted Alison again. True to their word they are sending out an own brand cartridge to replace what we've confirmed is faulty. All this has happened over the course of a few hours with each of my emails answered promptly and courteously. I have dealt with The Cartridge People for a number of if years now and always find their Customer Services second to none!”
Thank you for taking the time to leave us such a fantastic review.
We're sorry to hear that you experienced an issue with your cartridge, but we're delighted that Alison was able to support you throughout the process. It's great to hear that she responded promptly, provided troubleshooting guidance, and continued to work with you until a solution was found. While faults can occasionally occur, we're pleased that we were able to confirm the issue and arrange a replacement quickly.
We'll be sure to pass your kind comments on to Alison, who will be thrilled to know that her helpful and courteous service made such a positive impression.
It's especially rewarding to hear that you've been a customer of Cartridge People for many years and that our customer service continues to meet your expectations. Your loyalty and support mean a great deal to us.
Thank you again for your wonderful feedback, and we look forward to helping you in the future whenever you need us.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave us a review.
We’re really glad to hear that Si was very helpful and sorted the problem out quickly.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave us a review.
We’re glad you found it a good equivalent product at a good price.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave us a review.
We’re glad to hear that ordering over the phone was easy, delivery was quick, and you found good value with our own ink. It’s great that Phil was helpful—we’ll be sure to pass your kind words on to him.
Kind regards,
Team Cartridge People
“Great service from Si Bennet at Cartridge People. Communication was clear, responses were prompt, and the issue was handled quickly and professionally. A positive customer experience throughout. Thank you to Si Bennett and the team for your help.”
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that Si was able to provide clear communication, prompt responses, and a quick resolution to your issue. Delivering a professional and positive customer experience is something we strive for, so it's fantastic to know we met your expectations.
We'll be sure to pass your kind comments on to Si and the rest of the team, who will be thrilled to receive your feedback.
Thank you for choosing Cartridge People, and we look forward to helping you again in the future.
Kind regards,
Team Cartridge People
Thank you so much for taking the time to leave us such a lovely review.
We’re really glad to hear that you were able to change your order and that both orders arrived within 48 hours. It means a lot to know our customer service made a positive difference.
Kind regards,
Team Cartridge People
“I had a question about a product, so I emailed customer service. The response was speedy and clear, Si Bennet was really helpful and friendly in her response. I've used cartridge people for a long time and they've always had a really good service!”
Thank you so much for taking the time to leave us such a lovely review.
We're delighted to hear that Si was able to help with your query and that you found his response both speedy and clear. We'll be sure to pass your kind comments on to him, as we know he'll really appreciate the recognition.
It's especially wonderful to hear that you've been using Cartridge People for such a long time and that we've continued to provide the level of service you expect. Your loyalty and support mean a great deal to us.
Thank you again for your review, and we look forward to helping you again in the future.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience. We’re really glad you found the service excellent and that our team was helpful.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience, Carl. We’re really glad Hannah was friendly, efficient, and quickly solved the problem with a replacement within 24 hours.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience. We’re really pleased to hear Marianne was patient and helpful and that you were able to complete your order.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review, David. We’re glad you found the service efficient and that you’re happy with the outcome. We look forward to continuing to deal with you.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review, Eve. We’re glad Simon was helpful and friendly and that you’re satisfied with the answers provided.
Kind regards,
Team Cartridge People
