“Great service from Si Bennet at Cartridge People. Communication was clear, responses were prompt, and the issue was handled quickly and professionally. A positive customer experience throughout. Thank you to Si Bennett and the team for your help.”
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that Si was able to provide clear communication, prompt responses, and a quick resolution to your issue. Delivering a professional and positive customer experience is something we strive for, so it's fantastic to know we met your expectations.
We'll be sure to pass your kind comments on to Si and the rest of the team, who will be thrilled to receive your feedback.
Thank you for choosing Cartridge People, and we look forward to helping you again in the future.
Kind regards,
Team Cartridge People
Thank you so much for taking the time to leave us such a lovely review.
We’re really glad to hear that you were able to change your order and that both orders arrived within 48 hours. It means a lot to know our customer service made a positive difference.
Kind regards,
Team Cartridge People
“I had a question about a product, so I emailed customer service. The response was speedy and clear, Si Bennet was really helpful and friendly in her response. I've used cartridge people for a long time and they've always had a really good service!”
Thank you so much for taking the time to leave us such a lovely review.
We're delighted to hear that Si was able to help with your query and that you found his response both speedy and clear. We'll be sure to pass your kind comments on to him, as we know he'll really appreciate the recognition.
It's especially wonderful to hear that you've been using Cartridge People for such a long time and that we've continued to provide the level of service you expect. Your loyalty and support mean a great deal to us.
Thank you again for your review, and we look forward to helping you again in the future.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience. We’re really glad you found the service excellent and that our team was helpful.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience, Carl. We’re really glad Hannah was friendly, efficient, and quickly solved the problem with a replacement within 24 hours.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your experience. We’re really pleased to hear Marianne was patient and helpful and that you were able to complete your order.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review, David. We’re glad you found the service efficient and that you’re happy with the outcome. We look forward to continuing to deal with you.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review, Eve. We’re glad Simon was helpful and friendly and that you’re satisfied with the answers provided.
Kind regards,
Team Cartridge People
Thank you for taking the time to share this, Sally. We’re glad Vicky could help quickly and resolve the shipping issue.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review. We’re glad Simon was very helpful and efficient and could get you everything you required quickly.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review. We’re glad Vicky could help quickly and provide a no-quibble solution.
Kind regards,
Team Cartridge People
“Marianne was very helpful dealing with my problem. Marianne showed great professionism dealing with ink cartridges that did not print. Her attitude on assisting me was 100% and she me how well she was able to complete satisfaction. Marianne is and shold be a valued member of staff her skill dealing with customers is impeccable. May I thank you for all your help to me. Marianne well done you are a great lady to assist me. SAMUEL FLECK-COLVIN”
Thank you for your lovely review.
We're delighted to hear that Marianne was able to help resolve the issue with your ink cartridges and provide such excellent service throughout. Marianne has been a valued member of our team for over 15 years, and I know she will be absolutely made up to read your kind words.
Providing professional, friendly, and effective support is something we pride ourselves on, and it's wonderful to hear that Marianne's knowledge, dedication, and customer care made such a positive difference to your experience.
Thank you again for taking the time to share your feedback. I'll be sure to pass your comments on to Marianne. I'm certain they will mean a great deal to her.
Kind regards,
Team Cartridge People
Thank you for your lovely review. We’re glad Emma could help quickly with the delivery address change. We’ll pass your thanks on.
Kind regards,
Team Cartridge People
Sorry to read that you've experienced issues with your order.
Please get in touch with us so we can investigate and help resolve the problem. If you don't contact us, we're unable to look into the issue for you, and we're always here to help, whatever the reason.
When contacting us, please include your order number, details of the issues you've encountered, and the make and model of your printer. This information will help us identify the cause of the problem and provide the best possible solution as quickly as possible.
We look forward to hearing from you and getting this resolved for you. Kind regards,
Kind regards,
Team Cartridge People
“Order was sent out promptly.
Unfortunately the delivery company had no tracking details, so after 2 failed delivery attempts (as I was at work) and no contact card left, I contacted Customer Service.
Vicky proceeded to help me, and contacted the supplier to advise them that I had a safe place for the delivery.
The next day, the 3rd delivery was attempted, and then left in my safe place.
Without the interaction if Vicky, I don't know how many times the delivery would have been attempted before they gave up.”
Thank you for taking the time to leave such a detailed review.
We're sorry to hear that you experienced delivery issues, but we're pleased you got in touch so we could help. It's great to hear that your order was dispatched promptly and that Vicky was able to assist when the courier's tracking information wasn't available.
We understand how frustrating it must have been to experience multiple failed delivery attempts without any contact cards being left. We're delighted that Vicky was able to liaise with the courier, arrange for your safe place instructions to be passed on, and help ensure your parcel was successfully delivered on the third attempt.
I'll be sure to pass your kind words on to Vicky. Feedback like this means a lot to the team, and we're glad her intervention helped bring the situation to a positive conclusion.
Thank you again for your feedback and for choosing Cartridge People. If we can help with anything in the future, please don't hesitate to get in touch.
Kind regards,
Team Cartridge People
“I emailed customer service, needing some help. Customer Service Representative Phil replied very promptly. The reply was also friendly, polite, as well knowledgeable. This company has always made me feel a valued customer, and I would like Phil to get the recognition he deserves for going that extra mile”
Thank you so much for your lovely review.
We're delighted to hear that Phil was able to provide the prompt, friendly, and knowledgeable service that we strive for. Taking the time to respond quickly and go the extra mile for our customers is something we're very passionate about, so it's wonderful to know that this made such a positive difference to your experience.
It's especially rewarding to hear that you've consistently felt like a valued customer. Customer feedback like yours means a great deal to us, and I'll be sure to pass your kind comments on to Phil. I'm certain he'll be thrilled to receive the recognition he so clearly deserves.
Thank you again for your continued support and for taking the time to share your experience. If there's ever anything we can help you with in the future, please don't hesitate to get in touch.
Kind regards,
Team Cartridge People
