Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,451 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Wiki a very pleasant and helpfull assistant. She dealt with my order in a professional manner. A good company to work with and has a very speedy delivery service .”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We’re glad to hear you had a pleasant experience with Wiki and that the delivery was speedy. If there’s anything we can assist you with regarding your order, please share your order number and we’ll look into it. Kind regards, Team Cartridge People

Posted 2 months ago

“Discussed my most resent order with Simon (?). Exteremely helpful. I have been buying from them for some years and would not think of looking anywhere eles.”

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Posted 2 months ago

Thank you for your review. We’re delighted Sam could help and that you’ve been with us for years. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I ordered one of their own brand cartridges for an HP printer. The printer detected it was not an official HP one and would not allow me to use it. Cartridge People provided a refund without quibble and issued a replacement HP one. The return process was easy.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted to hear the refund and replacement went smoothly and that the process was easy for you. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Phil was great help this morning getting us the items we needed ! thank you!!”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Phil could help this morning. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Good price and delivered quickly. Also great expiry date, unlike some other suppliers!”

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Posted 2 months ago

“Just placed my order with a lovely lady called Caroline. She was extremely helpful and efficient, ran through the offers available for my printer and processed my order very quickly.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted you had a lovely experience with Caroline. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Great sales and support. Advice for toner choice and cost saving was spot on. Thank you.”

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Posted 2 months ago

“Delivery good and cartridges work well”

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Posted 2 months ago

“I've been using Cartridge People for year and love their products. They are extremely helpful when I have a problem. And always have very competitive prices and deals.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted you’ve been using Cartridge People for years and that you’re happy with our products and prices. If you ever need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I've been using Cartridge People for year and love their products. They are extremely helpful when I have a problem. And always have very competitive prices and deals.”

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Posted 2 months ago

“Once again The Cartridge People have followed through with great prices and superb super fast delivery, thank you.”

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Posted 2 months ago

“Product ordered and it arrived promptly. All ok.”

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Posted 2 months ago

“Great company. I know is always very well priced. I even got my ink the next day despite it being 48 hrs delivery. Can't fault them and will keep using them. Highly recommend.”

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Posted 2 months ago

“Very competitive pricing, prompt delivery. Will definitely use Cartridge People again”

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Posted 2 months ago

“Always a consistant excellent service”

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Posted 2 months ago

“Great company to deal with. Ive been using them for 10years+. Last week my "thick" thumb ordered the wrong cartridge out of the ones that I needed. I hadn't opened the packaging at all; but I reported the mistake and phoned Louise and explained the situation. She was really helpful and sent me an email confirming exactly what she told me to do. I followed the instructions precisely and reordered the correct one I still needed. I was charged for it (including postage), but was told that I would be credited for the return once it arrives back safely in unopened selling condition. Louise was pleasant throughout and really helpful. Great company to deal with.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted you had a great experience and that Louise could help quickly with the mix-up. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I was contacted my a message, a phonecall and an email after placing my order. If I had wanted a set of 4 cartridges I would have ordered 4 not 2! I did not appreciate this contact nor the fact that my order was dealyed so as ti allow time for me to respond to your communications. When I place an order I di not want ti to be qreried or delayed. You will lose a customer if you do that agian. PS I have already filled in a review and told you this so am gfar from confident that you'll take any notice of this one”

Helpful Report

Posted 2 months ago

Good Afternoon, Thank you for taking the time to leave us a review. The purpose of the phone call was to promote our own branded products; I can confirm that it did not delay your order leaving our warehouse. I have checked your account and can see that we have marked not to contact you again in future about our own branded products. Kind Regards The Cartridge People Team

Posted 2 months ago

“Hannah has been superb in resolving an issue with a printer. very helpful.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Hannah could resolve the printer issue and that you found her help superb. We’ll pass your kind words to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 2 months ago

“After using brand name cartridges for many years, and following information given by an agent I decided to try Cartridge People own bran's. I have not been disappointed they last very well with excellent printing quality. Easy to order and although they use Evri at least the package goes through the letterbox and you don't have to find a parcel.”

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Posted 2 months ago

“good service”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 129,451 reviews