Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,679 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recieved a Very quick response and reply to all My questions from Lindsay which was appreciated, helped Me to check My previous two Orders as I needed to reset My Password, so All Good. Thanks Again for Your support. Ps I have been Highly satisfied with My Purchases they delivery turnround and of course All Products Chris Marsh”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Lindsay was able to help quickly and that you could reset your password with ease. We’ll pass your kind words on to Lindsay and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“They provided what I ordered, at the price ordered, within the delivery time promised.”

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Posted 2 months ago

“I had an issue with my new printer cartridge. I reached out to customer services and had a very helpful email off Caroline. I then managed to easily resolve the problem, which was my fault. The response was very quick and helpful. Thankyou. Sally”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Caroline was able to help quickly and that the issue was resolved. We’ll pass your kind words on to Caroline and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“When a cartridge is purchased wouldn’t sync with my printer I rang and they just sent a new one.”

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Posted 2 months ago

“Phil very helpful to begin with. Delivered quickly next day.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad Phil was helpful and that delivery was quick. We’ll pass your kind words on to Phil and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Our order was delivered promptly, as usual, and with due care. The driver was courteous. A recent order for compatible ink cartridges however proved that they would not work in our printer and customer Services were very helpful in arranging a refund. Phil in particular went out of his way to sort things out. We would not hesitate to use Cartridge People in future and would recommend them.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad the delivery was prompt and the driver was courteous, and that Phil could sort out the refund for the ink cartridges. We’ll pass your kind words on to Phil and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“I appreciate the quickness of delivery and the price of the inks.”

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Posted 2 months ago

“I have been using CP for a number of years and have tried other notable companies - I always end up returning and have never ordered from anyone else. The web site is always great the only slight issue is the continual efforts to make me buy 'CP brand' - I have had issues before with their own brand but this seems to have been sorted out. Often, I like to order the Cannon ink for reliability. Very very good delivery service and always on time - Keep it up!! Staff are excellant.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad you’ve continued to choose Cartridge People and that the delivery service has been reliable for you. We’ll note your feedback about the CP brand and ensure it’s passed to the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Lindsay was very helpful in reply to my querystuart”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad Lindsay could help and that you found the reply helpful. We’ll pass your kind words on to Lindsay and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Melanie has always been very helpful when i have a query. She is also prompt at responding with any questions I have. I have never had an issue with a delivery/item ordered.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad Melanie could help and that you’ve not had any issues with deliveries or items. We’ll pass your kind words on to Melanie and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Phil customers service was excellent. He displayed empathy and kindness”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad Phil could help and that you felt his empathy and kindness. We’ll pass your kind words on to Phil and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Lucy helped me when my printer was not working properly. Lucy was extremely helpful, respectful and we had a good outcome. Thank you very much”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Lucy could help and that you had a good outcome. We’ll pass your kind words on to Lucy and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“After speaking to Marianne at Cartridge People, she quickly resolved my problem and sent me a replacement cartridge which arrived the next day and is working perfectly. She made the whole process easy and without issue putting my mind at rest that there was nothing wrong with my printer, just a faulty cartridge which was immediately replaced. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Marianne could help and that the replacement cartridge arrived the next day and is working perfectly. We’ll pass your kind words on to Marianne and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Price and delivery very good. Was initially disappointed with one cartridge but after speaking to customer service they replaced it within 24 hrs, and sent a pack of tea bags !!. Very pleased and will purchase again.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad our team could help and that the replacement and quick delivery met your expectations. We’ll pass your kind words on to the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Personal, friendly service from Phil yesterday followed by prompt delivery today. Seamless transaction with communication with a human being that wanted to help me. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Phil could help and that your delivery was prompt. We’ll pass your kind words on to Phil and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“I had a defective cartridge in an order, reported it, and their representative Melanie sent out a replacement the same day. No quibbles, no fuss, impeccable service.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Melanie could help and that a replacement was sent the same day. We’ll pass your kind words on to Melanie and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Toners were left behind trash bins by EVRI with damaged packaging. Contacted Phil at who was most sympathetic and very helpful. He arranged for full repalcement within two days. Couldn't have wanted better service. will use Cartridge People again.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Phil could help and that a full replacement was arranged promptly. We’ll pass your kind words on to Phil and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“I spoke with Lindsay and Marianne and I am happy to say my issue has been resolved. My call was answered within one minute and my printer is now recognising both my Ink Cartridges. HP301 and H-301XL The black cartridge was the problem. thanks alot.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Lindsay and Marianne could help resolve your issue and that your printer is now recognising both cartridges. We’ll pass your kind words on to Lindsay, Marianne, and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Sam was very polite and helpful. My order was shown to be out for delivery on 19th Feb with Evri and been stuck there ever since. Sam has reordered and getting it out fir delivery. Much appreciated just hope my printer doesn't run out.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re really glad Sam could help get your order moving again and that you found the service polite and helpful. We’ll pass your kind words on to Sam and the team. Kind regards, Cartridge People

Posted 2 months ago

“Great Company, never ignores a problem, always contactable, listens and helps”

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Posted 3 months ago

Cartridge People is rated 4.8 based on 127,679 reviews