Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,657 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,657 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cartridge People are efficient, their Web site is easy to order from and they always deliver promptly.”

Helpful Report

Posted 2 months ago

“Good pricing, my replacement printer ink was delivered safely within the stated timescales. Very happy with your service thanks”

Helpful Report

Posted 2 months ago

“Good price and quick delivery. Had one defective cartridge but after speaking to Caroline and Lindsay at customer service this was quickly replaced...”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad the replacement was handled quickly and that you’re happy with the price and delivery. We’ll pass your kind words on to Caroline and Lindsay. Kind regards, Team Cartridge People

Posted 2 months ago

“HI, very surprised and pleased that I got an actual person on the line! Super friendly and efficient, was Marianne so I will give her a 10m out of 10. Thx for brightening my day. Warren”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad you spoke to Marianne and that she was friendly and efficient. We’ll pass your kind words on to Marianne. Kind regards, Team Cartridge People

Posted 2 months ago

“They were very helpful in saving me money by recommending compatible cartridges. The order arrived quickly, Melanie was very helpful”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad you found the recommendations helpful and that your order arrived quickly. We’ll pass your kind words on to Melanie. Kind regards, Team Cartridge People

Posted 2 months ago

“There was a communicated delay on my initial order and then the order appeared to have stalled. I called ( no queue and answered quickly ) and spoke to Marianne who was very polite ,professional and helpful . The replacement delivery was shipped with the 2 day DPD service and arrived within 2 days. I am giving a 5 Star rating based on Marianne,s help in resolving the issue as I accept that " things can go wrong " . Thank you Marianne”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Marianne could help resolve the issue and that the replacement arrived promptly. We’ll pass your kind words on to Marianne. Kind regards, Team Cartridge People

Posted 2 months ago

“Amazing service with a fast response. Excellent will always use this company for our requirements.”

Helpful Report

Posted 2 months ago

“Excellent after sales service, thanks Phil”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re really glad you’re happy with the after-sales service and we’ll pass your thanks on to Phil. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent all round! Really fast delivery, excellent prices, great offers. That rarest of things… a company it’s really worth signing up to.”

Helpful Report

Posted 2 months ago

“I was so impressed with the Cartridge People. I was particularly impressed with Rachel who handled my unusual query so promptly and well. I would highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really pleased Rachel handled your query promptly and well. We’ll pass your kind words on to Rachel. Kind regards, Team Cartridge People

Posted 2 months ago

“Aden was very helpful and the replacement cartridge worked fine. Thanks for quick and efficient customer service!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Aden could help and that the replacement cartridge is working well. We’ll pass your kind words on to Aden. Kind regards, Team Cartridge People

Posted 2 months ago

“I was really impressed with the competitive price of the HP ink cartridges I ordered. Easy to order and a very quick delivery. Will order from Cartridge People again.”

Helpful Report

Posted 2 months ago

“I complained about a late delivery and Rachel arranged an immediate refund of my delivery cost. Excellent service”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Rachel could arrange an immediate refund of your delivery cost and that you’re happy with the service. We’ll pass your kind words on to Rachel. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent customer service. Replacement given. Will certainly continue using Cartridge People. Thanks to Simon Heath and Gemma Jones.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We're really glad the replacement was handled and that you’ll continue using Cartridge People. We'll pass your kind words on to Simon Heath and Gemma Jones. Kind regards, Team Cartridge People

Posted 2 months ago

“I had a problem with the blue toner in my printer, the colour was not printing properly, with Gemma's help the problem was sorted and all is now well. It's refreshing to find a company that takes care of it customers. Many thanks for your help.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Gemma was able to help quickly and that the issue is now resolved. We’ll pass your kind words on to Gemma and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“I received the most amazing customer service from Alison recently. I mistakenly ordered compatible cartridges for my HP printer which wouldn't work. Alison's knowledge of HP+ is absolutely outstanding and I was offered a full refund despite it being my error. Thanks to all the help I was given, I now know what to order and will always use Cartridge People going forward; to find this level of customer service today is a rare thing indeed.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Alison was able to help quickly and that the issue was resolved. We’ll pass your kind words on to Alison and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“I recently had an issue with a toner cartridge from Cartridge People, and their response was outstanding. They resolved the problem within minutes. In particular, a team member named Caroline quickly identified the issue and sorted everything out with impressive efficiency. I wouldn’t hesitate to recommend them to anyone — there’s a reason they have a 96% customer rating.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Caroline was able to help quickly and sort everything out for you. We’ll make sure she and the team receive your kind words. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent on line service. Prompt delivery. Very satisfied thank you”

Helpful Report

Posted 2 months ago

“I recieved a Very quick response and reply to all My questions from Lindsay which was appreciated, helped Me to check My previous two Orders as I needed to reset My Password, so All Good. Thanks Again for Your support. Ps I have been Highly satisfied with My Purchases they delivery turnround and of course All Products Chris Marsh”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Lindsay was able to help quickly and that you could reset your password with ease. We’ll pass your kind words on to Lindsay and the team. Kind regards, Team Cartridge People

Posted 2 months ago

“They provided what I ordered, at the price ordered, within the delivery time promised.”

Helpful Report

Posted 2 months ago

Cartridge People is rated 4.8 based on 127,657 reviews