Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 115,029 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 115,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Cartridge People for my Ink supplies for several years and until my last order (June 2020) the service has been excellent. Latest order received with the colour cartridges but not the Black large capacity cartridge. I had to email twice (more than 10 days apart) before I received a response, which told me not to send multiple emails related to one issue, and said they respond within 2 days.. .which self evidently is not the case. I just want the missing cartridge as ordered. ..is this so difficult ?”

Helpful Report

Posted 5 years ago

Good afternoon, Thank you for taking time to write your review, I'm sorry to hear that you have not received part of your order, our records show that the black cartridge was send with the rest of the order but I will arrange for another to be sent to you. I've reviewed our incoming emails and can't find your initial contact, I'm not sure why this is but I'm sorry we didn't reply earlier. I will email you further very shortly. Kind regards, George

Posted 5 years ago

“I must be honest and explain that I thought I was ordering 4 lots of 4 cardridges from the way the website is presented and the price. I admit some ignorance too, not much experience doing the replacement on my own due to isolation.”

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Posted 5 years ago

“Purchased compatible to Canon cartridges. Price appeared good, but false economy. Poor quality, Used for domestic use, not used every day. Print head dries out in between use, therefore have problems printing every time. Regret not buying Originals.”

Helpful Report

Posted 5 years ago

Dear Anne, I'm really sorry to hear you are having problems with our cartridges, I will email you directly with some advise to try to resolve the issue. Kind regards, George

Posted 5 years ago

“The two replacement cartridges purchased appear to be of poor quality. Whilst they will print satisfactorily this only happens when the cartridge is removed from the printer and the ink section cleaned. It will then continue printing satisfactorily but when the printer is closed down it is necessary to go through the process again when next starting printing.”

Helpful Report

Posted 5 years ago

Dear Peter, Thank you for your review, I'm sorry to hear about the problems you've had with our cartridges, I emailed you yesterday and hope to be able to resolve the issue as soon as possible. Kind regards, George

Posted 5 years ago

“Very prompt service / delivery. BUT the first cartridge lasted no time at all - approx 40 A4 pages. Now on second cartidge - see how that goes. I am recording pages printed. I am a light domestic user - not a business or anything. Very doubtful I will order these with you again. Sorry.”

Helpful Report

Posted 5 years ago

Good morning Lynda, Thank you for your review, I'm sorry to hear that your first cartridge didn't perform to expectations. I will email you directly to try to resolve the issue. Kind regards, George

Posted 5 years ago

“It's not the people but the product. I bought an equivalent to HP351X and it's already low on ink. I normally have a colour cartridge for 6 months or so but this one is apparently running out already. Ver disappointed.”

Helpful Report

Posted 5 years ago

Dear Thomas, Thank you for your comments, I'm sorry to hear that your cartridges seem to be showing low ink levels, this is something that we should be able to rectify for you so I'll email you directly. Kind regards George

Posted 5 years ago

“Sadly on this occasion I cannot give a good review. The reason why is that the last cartridges I bought were certainly not compatible with my printer. I had to go out and buy some Canon cartridges at short notice to allow me to carry on printing. I did not contact cartridge people as I had damaged the cartridges in an attempt to make them operational and put the lack of compatibility down to experience.”

Helpful Report

Posted 5 years ago

Dear Frank, Thank you for your review, I'm very sorry to hear that the cartridges weren't able to be recognised in your printer, I will email you directly to try to resolve the issue. Kind regards, George

Posted 5 years ago

“After putting cartridges in my printer got message saying low on ink. Also boxes they came in were damaged. Not happy for the money I have spent”

Helpful Report

Posted 5 years ago

Good morning Thank you for your email. I am sorry you are having a problem with the cartridges we have supplied. One of our customer service team will contact you soon to help resolve this matter for you. Kind Regards Marianne

Posted 5 years ago

“I was disappointed that you could not supply the HP 304 black cartridge and the alternative is not the best quality.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for your review. Unfortunately at present we are struggling to source the original 304 cartridges, with regards to our own branded one that you purchased we do offer a no quibble satisfaction guarantee on these so I will arrange for a member of our team to contact you to try and resolve the issue you are having. Kind Regards Louise Cartridge People

Posted 5 years ago

“The black ink won't work in my printer I orded the right one but it doesn't work”

Helpful Report

Posted 5 years ago

Dear Damian, Thank you for your review, I'm sorry to hear that you've experienced problems with your order, I will email you directly to resolve the issue. Kind regards, George

Posted 5 years ago

“Products returned by royal Mail on 12/6/20 for REFUND PLEASE as unable to print black despite following your tips / guidance”

Helpful Report

Posted 5 years ago

Good afternoon, I'm really sorry to hear that you encountered problems with your order, I will email you directly to look to resolve the problem with you. Kind regards, George

Posted 5 years ago

“Buying from you since long time because your wording says FARE PRICE but my daughter saw £1.17 cheaper then yours. YOUR SERVICE & DELIVERY 🚚 WAS GOOD”

Helpful Report

Posted 5 years ago

“Red ink prints as almost brown had this issue before not worth hassle of returning will go for genuine next time”

Helpful Report

Posted 5 years ago

Dear Denis, I'm sorry to hear you're having print quality issues with your order, if you'd like to email customerservice@cartridgepeople.com with your order details we will look to resolve the issue for you. Kind regards, George

Posted 5 years ago

“The 'own brand cartridges didn't work in my Canon printer. Switched back to Canon ones & it's fine. False economy for this printer to use 'own brand'. My Brother printer & my husband's Epson are fine with the Cartridge people brand - so you just have to experiment!”

Helpful Report

Posted 5 years ago

Good afternoon I'm sorry to hear that the cartridges wouldn't work with your printer, I will email you directly in an effort to resolve the issue. Kind regards George

Posted 5 years ago

“you said that the alternative would fit my hp printer. It did not work. The cartridge people are fine for original cartridges.”

Helpful Report

Posted 5 years ago

Dear Stephen, Thank you for your review, I'm sorry to hear that our cartridges were not accepted by your printer, I will look into this for you and contact you very shortly to find a resolution. If I can help in any other way please do contact me. Kind regards, George

Posted 5 years ago

“Cartridge arrived very quickly. Unfortunately my printer does not recognise the cartridge and wont operate as a result!”

Helpful Report

Posted 5 years ago

Dear Ewen, Thank you for your review, I will ensure that our Customer Service team are in contact with you very shortly to resolve the issue you have encountered with your order. If I can offer any further help please don't hesitate to let me know. Kind regards, George

Posted 5 years ago

“Ink not recorgnised by printer, tried many times and restarted but no luck . Ink was received leaking a lot too.”

Helpful Report

Posted 5 years ago

Dear Babra, I'm sorry to hear that you had problems with your order, I will ensure that we are in contact with you to rectify any issues you have encountered. If I can be of any further assistance please don't hesitate to contact me. Kind regards, George

Posted 5 years ago

“Was going fine till I got a phone call from them giving me the hard sell to change to their own brand”

Helpful Report

Posted 5 years ago

Good afternoon, thank you for your feedback. Apologies for any inconvenience we may have caused, the purpose of the call was to highlight the benefits you may have received should you have switched to our own brand products. If I can help in any other way please don't hesitate to contact me. Kind regards, George

Posted 5 years ago

“The process of ordering and the Delivery were fine, however I could only copy on the printer and it kept showing ink levels were zero. I can not print off from the computer”

Helpful Report

Posted 5 years ago

Dear Edward, Thank you for your review. I’m sorry to hear that you are experiencing a problem with our Compatible Dell M4640 Black High Capacity Ink Cartridge. I have contacted you directly offering some assistance to you. I look forward to your reply in due course. Best Wishes, Stephen, Customer Support

Posted 5 years ago

“Good delivery service, but cartridges don't fit the printer!!”

Helpful Report

Posted 5 years ago

Dear Robert, Thank you for your review and I am sorry that you are having problems fitting the cartridges into your printer. We offer a 100% satisfaction guarantee on all our products, I will therefore arrange for a member of our team to contact you to try and resolve the problem you are having, Kind Regards Louise Cartridge People

Posted 5 years ago

Cartridge People is rated 4.8 based on 115,029 reviews