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Cartridge People Reviews

4.8 Rating 95,729 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

4.8

Based on 95,729 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 14th May 2024

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Cartridge People 5 star review on 29th March 2024

Cartridge People 5 star review on 23rd March 2024

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find it frustrating to keep getting emails about deals on using compatible cartridges when I have already stated these cause issues when used in my machine You have also changed my local delivery company resulting in delays to delivery, tracking systems I find are totally useless”

Posted 1 month ago

Thank you for your review. If you go to the bottom of the emails you can unsubscribe or alternatively you can manage your preferences and amend the timeframe you receive the emails. As for the delivery company, we thank you for your feedback. Kind Regards, Sarah

Posted 1 month ago

“very good value for the price,quality outstanding print quality very good will use again”

Posted 1 month ago

“The printer inks are good but I had great difficulty finding which of your own brand is equivalent to Epson inks. This time I received T3351 Black ink when I thought I had ordered T3361 Ph Bkack ink which is a different size cartridge.”

Posted 1 month ago

“Sorted my problem quickly and quick delivery”

Posted 1 month ago

“i was using a cheap alternative from a supermarket. C artridge offers good service quick delivery and a quality product.I WILL BE USING CARTRIDGE IN FUTURE”

Posted 1 month ago

“Very satisfied with Next day delivery and re-cycle envelopes for the spent cartridges.”

Posted 1 month ago

“On this occasion the Cartridge People products weren't right for my printer but the problem was dealt with swiftly and efficiently by Marianne and included a full refund. Thank you.”

Posted 1 month ago

Thank you so much for your generous 4-star rating of Cartridge People! We truly appreciate your support and feedback. We are glad to hear that we could assist you in resolving the issue quickly and efficiently. Marianne is one of our dedicated team members, and we are thrilled to know that she provided excellent service to you. We understand that our products may not always be a perfect fit for every printer, but we are committed to finding suitable solutions for our customers. Thank you once again for choosing Cartridge People, and we hope to have the opportunity to serve you better in the future.

Posted 1 month ago

“I have used this company for years. Have been excellent. This last time, 1 item was not correct.”

Posted 1 month ago

“The printer ink cartridge arrived very quickly, so no delays encountered. Reliable and prompt service in this respect, therefore. So far, no problems with the printing results - more than I can say about other 'compatible' cartridges I've bought elsewhere.”

Posted 1 month ago

“The products are excellent. Your choice of transport is rubbish.”

Posted 1 month ago

Good morning, Thank you for your review. I am sorry there was a delay in receiving your order. I have checked on the couriers portal and can confirm that the delay was caused by a vehicle breakdown. Please accept my apologies for the inconvenience caused. Kind Regards, Marianne

Posted 1 month ago

“Hayden, the person I spoke to was very helpful, poilite and quick. The service was great, and Ink doing the job, but you lost a point as when I removed the seal on the Ink cartridge, black ink poured out despite me being cautious. I spent the next two days with black hands from the Ink!”

Posted 1 month ago

Good morning Claire, Thank you for taking the time to leave your review. I will ensure Hayden receives your kind words. I am sorry your cartridge has leaked, one of the team will contact you soon to help resolve this. Kind Regards, Marianne

Posted 1 month ago

“Recently purchased an Epson XP - 4200 all-in-one printer from Cartridge People at a very good offer price. Unit arrived promptly and appears to be intact. Haven't, as yet, had time to unpack it, so can't comment re ease of set up or useability.”

Posted 1 month ago

“Online easy to navigate and use. My cartridges were sent quickly and no postage charge because over minimum amount spent. My only critcism is earlier advice to use their own brand and not "brother" we weren't told that our printer would not recognise them and so we had a hard time sorting this out and getting our printer to work. We'll always stick to our named brand.”

Posted 1 month ago

Good morning, Thank you for your review. I am sorry that you had a problem with the cartridges supplied. One of the team will contact you soon to help resolve this. Kind Regards, Marianne

Posted 1 month ago

“I intended purchasing canon cartridges but was offered the own brand ones at checkout which appeared good value. I changed the order and received it the next day. Unfortunately they wouldn’t load into my printer as the contacts were rucked. I tried to smooth them out but they came away and were rendered useless. I emailed to explain this, supplied photos and had a satisfactory result of a refund from a very efficient assistant. Thank you Gemma for sorting this issue, I would order again as the service was excellent but I will order Canon cartridges next time.”

Posted 1 month ago

Good morning, Thank you for your review. I am sorry you had a problem with the cartridges we supplied, but pleased that Gemma helped resolve this with a refund. I will pass your comments to her. Kind Regards, Marianne

Posted 1 month ago

“I would have given five stars, as ordering is straighforward, prices are good, and the delivery is very quick. However, after I have placed my order, I get phone calls and sometimes emails from Cartridge People pointing out to me how much I would save if I didn't use OEM cartridges, and I can't see anywhere in my account to tell them to stop. For average printing, compatible are fine, but I print greetings cards and prints, and the colours need to be consistent and rich. I even tried having two sets - one compatible for printing invoices etc, and then swapping them with the OEM for the greetings card printing, but that was not only a waste of ink as my printer went through 'cleaning' each time, and the ink dried up in the compatible cartridges when they were not being used. So, if Cartridge People would like to get five stars, please just accept that I want OEMs not compatibles.”

Posted 1 month ago

Thank you for taking the time to leave a review and for giving us a 4-star rating. We appreciate your loyalty as a customer and we are glad to hear that you find our ordering process straightforward, our prices competitive, and our delivery quick. We apologise for any inconvenience caused by the phone calls and emails you have received regarding our compatible cartridges. We understand that the savings we offer may not be applicable to your specific printing needs. We will take your feedback into account remove you from any further contact from our account team. Once again, we thank you for your loyalty and feedback. If you have any further suggestions or concerns, please feel free to reach out to us. We strive to continuously improve our products and services to meet the needs of our valued customers like you.

Posted 1 month ago

“Nobody's perfect!”

Posted 1 month ago

“Pleased with the service and the quality of the toner. Will definitely use again.”

Posted 1 month ago

“Good product but still didn't clear blocked heads. Need to try another way.”

Posted 1 month ago

“I had problems with compatible HP cartridges - they weren't entirely compatible. Nonetheless, Liam sorted a refund out without quibble so even if the product wasn't as useful as indicated, at least the service was very good.”

Posted 1 month ago

Dear Dave, Thank you for taking the time to rate Cartridge People with 4 stars. We highly appreciate your feedback and are glad to hear that you found our service to be excellent. We apologise for any inconvenience you experienced with the compatible HP cartridges not being entirely compatible. However, we are pleased to let you know that Liam promptly resolved the issue by arranging a refund without any hassle. We understand that while the product may not have fully met your expectations, we are glad that our service made up for it. Thank you once again for your support and for choosing Cartridge People. If you have any further concerns or questions, please don't hesitate to reach out to us.

Posted 1 month ago

“Very efficiant service, and helped finding the cheapest deal”

Posted 1 month ago

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Cartridge People is rated 4.8 based on 95,729 reviews