Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,771 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marianne was extremely helpful with my query. She sent me instructions on ways to solve the issue I was having and was prompt in all her communications. Marianne was professional and understanding and although we couldn’t solve the issue, the Cartridge people were true to their word and issued a refund based on their 100% satisfaction guarantee. A great company who I have bought from several times and will continue to use.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re glad Marianne was helpful, provided clear instructions, and that the refund was issued in line with our 100% satisfaction guarantee. We appreciate your continued support and look forward to serving you again. Kind regards, Team Cartridge People

Posted 2 months ago

“I had a problem with my black ink cartridge. It stopped working even though it showed as 75% full. I put a new cartridge in and that worked ok. Phil was very helpful and offered to replace the cartridge but first asked me to try the original cartridge again, which I did and it is working fine now.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Andrew. We’re glad to hear Phil was helpful and that the original cartridge is now working after you tried it again. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service as always, product received in perfect condition, as always. The only thing I was going to mention, is I didn't receive a bag to return my old ink cartridges, which I think I got on my last few orders, don't know if you still do that or not? Not a problem, just thought I'd mention it, I have no complaints at all, and will keep ordering 😁.”

Helpful Report

Posted 2 months ago

“Good quick service. Good prices”

Helpful Report

Posted 2 months ago

“Excellent service from every member of staff that I had to talk to during my time placing an order for my new printer. As you realise I am very order and not IT savvy.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad to hear that our team helped you smoothly through the order, especially with you being not IT-savvy. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service when I ordered the wrong cartridge. No fuss refund. Have changed to their own brand and happy so far.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Hazel. We’re really glad to hear the refund was smooth and that you’re happy with the Cartridge People own brand now. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service from Liam who was polite and extremely helpful. I had a further email from him when my query was resolved. Many thanks Liam!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience, Heather. We’re really glad Liam provided polite and helpful support and followed up after resolving your query. Kind regards, Team Cartridge People

Posted 2 months ago

“CP telephoned me when I ordered more expensive brand inks, to offer it's own. When I explained my reasons I received a very helpful call from Aden who talked me through possible ways of resolving the issues I was experiencing with my printer. They worked. As someone having to learn how to fix her own printer after years of it being someone else's job, his friendly help was much appreciated.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re really glad Aden could help and that the suggestions resolved the printer issues, especially as you’re learning to fix it yourself. Kind regards, Team Cartridge People

Posted 2 months ago

“Good products, good service.”

Helpful Report

Posted 2 months ago

“Excellent service. Easy to order and speedy delivery. I had a small query which Liam promptly resolved. Highly recommend”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re really glad to hear that ordering was easy, delivery was speedy, and that Liam promptly resolved your query. Kind regards, Team Cartridge People

Posted 2 months ago

“Good, prompt delivery. Nice lady sold me their ink instead of Canon, with the guarantee. Time will tell. So far, so good.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re glad to hear the delivery was prompt and that helpful assistance helped with the ink selection and guarantee. Here’s to it continuing to work well for you. Kind regards, Team Cartridge People

Posted 2 months ago

“Sam was very polite and helpful, I’m very pleased he resolved my issue. Thank you. Ms. Sewkumar.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience, Rohanie. We’re glad Sam was polite and helped resolve your issue. Kind regards, Team Cartridge People

Posted 2 months ago

“Quick order processing. Evri delivered to wrong address; my pkg was late. No fault of Cartridge People”

Helpful Report

Posted 2 months ago

“As always excel any service and ink .. there own make … work as the should “what’s not to like””

Helpful Report

Posted 2 months ago

“Ordering was very easy as it was simply a repeat of the last one and it arrived the next day. What could be simpler and easier.”

Helpful Report

Posted 2 months ago

“Always happy with the price of items and have this time placed a large order. However I had a little issue with one of my cartridges which was quickly resolved by Marianne. She’s sending me a replacement cartridge and a good will gesture in my account. I’ve been using this company for many years and would not choose to go elsewhere. It supports my business well.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience, Sara. We’re glad to hear Marianne resolved the issue quickly and that you’ve had a long-standing relationship with us. Kind regards, Team Cartridge People

Posted 2 months ago

“Great communication”

Helpful Report

Posted 2 months ago

“I have an HP printer and have been purchasing the Cartridge People's own brand/refilled cartridges for years. On the VERY ODD occasion there have been problems, they have sorted it immediately. Customer support is excellent. My HP printer accepts the cartridges as being original HP.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience, Keith. We’re glad to hear our support helped promptly and that your HP printer recognises our cartridges. Kind regards, Team Cartridge People

Posted 2 months ago

“I recently ordered a replacement cartridge from Cartridge People for my elderly HP Laserjet 1100. They've supplied several of these over the years and they've always been satisfactory. This time however the cartridge produced a very poor print quality, and after some correspondence with Gemma at Cartridge People, including test prints, she agreed to credit me. The service I received from Gemma was efficient and prompt - she couldn't have been more helpful - but there's no getting away from the fact that the product supplied was unusable, and I'm still without a replacement cartridge for my printer. Will I use Cartridge People again? Probably, but my confidence has been somewhat shaken.”

Helpful Report

Posted 2 months ago

I’m sorry to hear the cartridge couldn’t be used and that you’re left without a replacement. It’s good to know Gemma’s support was efficient and helpful. We appreciate your feedback and will pass this on to the team. If you’d like further assistance, please contact support. Kind regards, Team Cartridge People

Posted 2 months ago

“Fantastic customer service and support”

Helpful Report

Posted 2 months ago

Cartridge People is rated 4.8 based on 134,771 reviews