“Excellent customer service. I received a pack of print paper that was damaged. I telephoned the next morning and almost immediately, with no need to send photos I had taken of the damage, I received an email confirming that a replacement had been sent and this arrived the next morning.
Thank you CP for excellent service and especially to Phil who handled the matter so promptly and efficiently.”
Thank you for taking the time to share your feedback.
We're really glad to hear that Phil handled your replacement promptly and efficiently, and that it arrived the next morning.
Kind regards,
Team Cartridge People
“In all the times I have bought online from Cartridge People, this was the first time I have received an item that was not acceptable/unusable - namely 400 sheets of print paper.
I telephoned CP the next day, they immediately apologised and said they would send a replacement and no need to send photos I had taken.
Within 24 hours I received the replacement paper preceded by an email to say it was on its way.
I did send an email to thank C P for a speedy replacement and in return I received a very nice email from Phil, who handled all for me so efficiently.”
Thank you for taking the time to share your feedback.
We’re really glad to hear that the replacement was sent promptly and that Phil handled everything efficiently.
Kind regards,
Team Cartridge People
“Quick delivery but unfortunately to the wrong address which was the courier’s fault. Liam at Cartridge People helped me locate it very efficiently so it was all sorted by the end of the day. Great customer service”
Thank you for taking the time to share your feedback.
We’re really glad to hear that Liam was helpful and that it was sorted by the end of the day.
Kind regards,
Team Cartridge People
“Order arrived promptly Sadly colour cartridge faulty. Phoned advice given that didn't solve the problem New cartridge sent-arrived next day and all is now well. Thanks Marianne for excellent service. Despite hiccup happy to use cartridge people again”
Thank you for taking the time to share your feedback.
We’re glad to hear that Liam’s prompt response and service met your expectations.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad to hear Phil was easy to deal with and provided professional service.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad to hear that Si Bennett was able to help when the courier failed to deliver on time.
Kind regards,
Team Cartridge People
“As ever, easy to order and cartridge delivery was very speedy. I use your own brand for my Samsung printer and they are just as good as the more expensive alternatives. Excellent customer service from George. I had a problem with black lines when printing (which turned out to be nothing to do with the cartridge ) and George was so helpful. He replied really quickly and all is hopefully now well. Thank you George. Happy to recommend”
Thank you for taking the time to share your feedback.
We’re really glad to hear that the order was easy, delivery was speedy, and that our own-brand cartridges meet your needs. It’s great that George could help with the printing issue and that everything is hopefully now well.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re glad Sam was quick to deal with the misdelivered package and resolved it professionally.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad to hear that the team, including Aiden and Liam, were helpful with your printer purchase and password reset.
Kind regards,
Team Cartridge People
“Excellent service.
Next day delivery totally free. Even a follow up phone call seconds after I placed my order to check my printer's compatibility before despatch of the inks”
“Customer service was exceptional, Phil who dealt with my issue was really efficient and prompt and I received a refund extremely quickly. Based on this experience I would definitely use Cartridge People again.”
Thank you for taking the time to share your feedback.
We’re really glad to hear that Phil provided efficient and prompt support and that your refund was fast. It’s wonderful to know you’d consider using Cartridge People again based on this experience.
Kind regards,
Team Cartridge People
“Caroline was very good looking after my order. I had a little difficulty, my fault, at one stage but she guided me through the payment procedure.
Thank you Caroline.
Peter Bullick”
Thank you for sharing your feedback.
We’re glad to hear Caroline looked after your order and guided you through the payment procedure. It’s great to know she helped you resolve the minor hitch.
Kind regards,
Team Cartridge People
“Following a change of printer, taking a new one through Cartridge People, which they helped with, Hannah in Customer Supprt was most helpful in the return of recent unused cartridges for the old printer, as a credit, which I hadn't realised you could do. Very happy with the excellent service all round. Thankyou.”
Thank you for taking the time to share your feedback.
We’re really glad Hannah could help with the return and arranging credit for your unused cartridges. It’s wonderful to know you’re happy with the service overall.
Kind regards,
Team Cartridge People
“The Cartridge people are great. Good prices and fast delivery. I've made several purchases over the years and they've all been a good experience. I recently needed help from their customer service team and was impressed with how quickly and efficiently they responded and resolved my issue. Special mention to Si Bennet who was a pleasure to deal with and really helpful. Thank you.”
Thank you for taking the time to share your feedback.
We’re really glad to hear you’ve had a consistently positive experience with us, and that Si Bennet was helpful and pleasant to deal with.
Kind regards,
Team Cartridge People
