“I popped in for a look at the new store and had no real intention of buying anything. Was surprised at how good the used cars looked and fell in love with a Mondeo. Was a bit above my budget but got a great price for my car and I was sold. Great environment to buy a car. Tony and Neil were fantastic”
“On arrival:
- Plenty spacious car parking next to reception (NO car parking charges!)
- Reception welcoming and swift to deal with or arrange to deal with your enquiries
In Store:
- Quickly allocated relevant person to deal with your needs within a spacious indoor car showroom with a wide range and number of new and choice second hand vehicles
- Purchase arrangements clearly spelt out with a wide range of purchase options on offer
Delivery:
- Purchase vehicles all fully inspected and presented for a tailored indoor despatch.”
“Mark was very helpful picking the best car for what I required it for and the paperwork was easy do and understand.
No pressure put on us to buy .
My granddaughter had a ball in the play area allowed us look.
Mark contacted us today to ask if any problems and we did while he was on holiday he gave us contact name big thanks to all at carstore”
“Craig (my salesperson) was beyond helpful in my search and acquisition of my first UK car! While the vibe of the shop was a bit "bro" for me and there were some details I should have thought to ask about the car (like whether the timing belt had been changed), Craig went above and beyond for me and his efforts made it all worthwhile. In fact, I'm quite surprised that he went to the lengths he went for a modest sale. He was friendly, professional, forthcoming, even giving me a tutorial in driving a manual, picking me up at the station, and then delivering the vehicle to me. The man deserves a raise to be sure! My "handover specialist" was also friendly and accommodating when I had questions and problems during the handover.”
“The staff were friendly without putting on any pressure to make as purchase. They answered all questions regarding the state of my 5yr old used car purchase as well as the company warantee.”
“The staff are very helpful and made the experience of buying a car after having the same car for 10years easy they couldn't do enough for you.They were not pushy and told you everything every step of the way.The person who dealt with me Mark was so helpful so thank you for the whole experience”
“Took 12 days to get my car ready. When i went to pick it up has the engine malfunction light on so now have to return to get it checked. Was told no car goes out with less than 9months M.O.T. My car had just under and was told it would be checked and done when getting ready and now home have realised it’s not been done and will have to enquire about that also. Overall feel the service I’ve been provided is poor and feel the carstore is just after people’s money and not the quality of service.”
“Found the staff really professional and helpful and a good choice of cars. I couldn't make a quick decision but Alannah Stewart my sales lady, was very patient with me and I mean very very patient. She answered all my questions. She's a lovely young woman and a credit to Peter Vardy Carstore Dundee.”
