“Very personal sales service , made to feel like a valued customer. The handover side of things is less personal and not very well organised. Would feel more comfortable dealing with one sales person from the beginning to the end of the experience and not being passed over to different departments all the time.”
“Came in to see about a car id found online. Car was still available and was exactly on my budget, just had to wait due to it being at another branch. Loving my new car and will definitely be back.”
“overall a pleasant experience; staff is very polite and quite patient with any request you might have. After getting the car handed over I had it checked from my garage and they found some minor issues with the exhaust. I went back to the car store and they offered to fix it; of course I am not expecting to pay for it.
I can easily recommend to anyone it is looking to buy a car to visit this store.”
“Staff were very welcoming as soon as you come in. We were introduced to Mohammed who was very interested in our needs.
I had requested to test drive several different cars, all of which was organised straight away without any hassle - even cars from the showroom itself!
The children's play area was a nice addition to the store and kept our kids at bay for a time.
Any questions that we had were answered professionally. Keep up the good work!”
“We were greeted by a friendly salesman called Robbie who showed us to the range of cars in our budget. He left us alone to browse in peace and told us to let him know if we needer further help. The car we picked was cheaper than others with same spec from other garages as we had shopped around. Car was ready to be collected next day as promised. The whole experience was a pleasure from start to finish. Will definitely return for my next car”
“Was served by a lovely guy called Mohammed. Was very pleasant, polite and offered us tea or coffee. Explained prices etc . Wasn’t pushy. Left us to decide what we wanted to do. Could fault him in any way”
“Service was prompt and efficient. Car was clean and available to test drive. On the negative side staff demonstrated little knowledge of model make or comparative specifications of car. Some pressure selling - ie informed that my £100 holding deposit would last until 12.00 on morning after day of viewing and that someone else was ready to buy car, (implication that it was great car) - if not bought by me. Manager confirmed this. Thus no attempt to help me make a decision by lowering price or offering me more in part exchange. Given time I had invested I bought car. Did I get a good deal? Probably an average one- but only time will tell. Since I could not afford a years warranty, this will be in three months!”
“Excellent salesman (Mohamed). Not pushy but got his sale by his excellent manner. Unfortunately the whole process was let down by having to return (twice) to have the brakes fitted correctly.
Nice clean showroom with attentive staff. Would still recommend to family and friends.”
