Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.55

4.6 Rating 2,847 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Car Shades 5 star review on 25th June 2025

Michael Blow

Car Shades 5 star review on 14th June 2025

Andy Walker

Car Shades 5 star review on 27th May 2025

Anonymous

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i'm not entirely sure that the customer service speaks or understands English. Maybe that's where we went wrong! i ordered a set of 6 shades for the car. 2 shades were nearly correct but too big and ever so slightly the wrong shape. i attempted to ring them. THE TELEPHONE NUMBER ON THE INVOICE IS INCORRECT. Therefore it was over a week before i got hold of them. very helpful verbally "we will send a whole new set and swap them with your ones. we just need some pictures to show they dont fit" i sent pictures of the ones that do fit (and by now have been used for 1.5 weeks) and tell them that i have sent 6 pictures of the rear passenger door BECAUSE THEY DONT FIT SO I CANT TAKE A PICTURE IN SITU. Car Shades said that the 6 pictures were not good enough and insisted that i take a picture of the rear passenger door shade in situ. "Good Morning Hazel, I am really sorry, however the majority of those photos don't really show much. Can you please take a single photo showing how the rear passenger door shade is fitted. Regarding the port hole car shade this is fine, it just hasn't been pressed quite far enough in" I do as they ask and take a picture of the shade of the rear passenger door in situ by bending the frame to fit the aperture. Car Shades then have a gadenza saying that they DID NOT ASK ME TO DO THAT AND WILL NOW NOT HONOUR THE VERBAL AGREEMENT. "We appreciate your feedback and are sorry you feel this way. We were advising you of the correct way to fit the port light window shade and had not discussed the passenger window at this point, your next correspondence that had images attached showed the bent frame. There was no instruction between those emails to the effect of “force the rear passenger window” thus I am unsure as to how you can hold us responsible." THEY LITERALLY ASKED ME TO DO IT. I can only assume this was to say - which they now do - that i have damaged the goods and therefore they cannot be returned. POOR COMMUNICATION AT BEST DOWNRIGHT SLIPPERY CUSTOMERS AT WORST DO NOT USE THEM”

Helpful Report

Posted 3 years ago

Hi Hazel We are sorry to learn that you have had issues with your Car Shades and that you haven't had the experience we would hope you would have with us. Our customer services team are aware of your feedback and will be contacting you today to resolve the issue. Regards Car Shades

Posted 3 years ago

“Well made easy to fit although 2 of the self adhesive clips keep coming off they provide plenty of shade and limit the view into the back of the vehicle”

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Posted 3 years ago

“Good quality shades but clip fittings where not as expected. Seemed a little cheap looking for the price paid”

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Posted 3 years ago

“Great product, side windows fit perfectly. I only wish the rear window was one full piece rather than two.”

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Posted 3 years ago

“We bought the full rear shades for our Ford Kuga. Absolutely delighted with them speedy delivery, excellent service, easy to fit.”

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Posted 3 years ago

“I really like these shades. The instructions could be clearer but a quick YouTube search gave clear help on how to fit them . They fit perfectly to all the side windows and have kept the car much cooler. Windows can be open and no bugs get in and kids can't stick their heads out either. Only things that could be better on my car is the rear windscreen blind fitting as they need a sticky hook and fit differently to the sides and due to the shape of my car it is hard to get them in the right place and secure . However this blind isn't as important to me and customer service were great.”

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Posted 3 years ago

“The X5 shades don’t fit an X5 and no one picks up the phone”

Helpful Report

Posted 3 years ago

Hi Mary - we are sorry you have struggled to get hold of us, we have asked a member of our customer services team to call you asap. Thank you Car Shades

Posted 3 years ago

“Fast delivery, great fit, exactly what we needed to provide some glare protection for our dog during the summer months. Some of the clips broke when fitting, but Ben replied immediately and is sending replacements. Would recommend and use again.”

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Posted 3 years ago

“Astra J sports Tourer for all the rear and boot windows fits perfectly.”

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Posted 3 years ago

“had a problem with the rear window shades keep coming loose in the window and I emailed the company and they were very helpful especially ben who went above and beyond to sort the problem , nothing was too much trouble and I have used these shades on previous cars and will continue to use them in the future also good value for money and prompt delivery and any issues sorted quickly would highly recommend!”

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Posted 3 years ago

“Customer service and delivery service excellent. Shades for the back window would be better if in one piece, not a perfect a fit a the side windows.”

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Posted 3 years ago

“Great quality and easy to fit, plus excellent customer service”

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Posted 3 years ago

“Fit ok, but rear screen shade is not worth it. Join in the centre is too distracting when looking in rear view mirror. Surprised it’s not just made in one piece. Others are good and do t well.”

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Posted 3 years ago

“Still not received them”

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Posted 3 years ago

Hi Alan - we have looked into this and unfortunately your order was cancelled on the 12th of August due to a payment issue, you should have received an email with the next steps to resolve this however our customer services team will also reach out to you to discuss this further. Thank you Car Shades

Posted 3 years ago

“Nice fit”

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Posted 3 years ago

“Nearly a perfect fit, but acceptable great service and price, prompt service.”

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Posted 3 years ago

“Good prompt service. Very good fit. The only issue was with the clips which did not appear to be compatible with my door panels ( MG ZS 2021). But as the fit was exact for the window frame did not need the clips.”

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Posted 3 years ago

“The shades are a perfect fit for our Renault Kadjar. We were leaving for a driving holiday to Spain and had left it a bit last minute. The delivery was super speedy and the kids can really see the benefits of having them. Thank you.”

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Posted 3 years ago

“Perfect fit really happy and impressed with the purchase. Thanks”

Car Shades 5 star review on 18th August 2022

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Posted 3 years ago

“Not quite a perfect fit. Have previously fitted these to a Mondeo. These are not as good. Luckily, I have wind defectors, that cover a gap at the top. The rear set have creases and will not lay flat. Despatched on a next service via DHL. Delivery was a waste on time and money.Took 6 days to travel 82 miles. Neither Seller or carrier seemed to mind though. Would I use this company again NO. Do not expect this review to be posted as no one likes a less than average review.”

Helpful Report

Posted 3 years ago

Hi Paul We are sorry to learn that you are not entirely satisfied with your Car Shades, but please be assured that we post all reviews good or bad to ensure we are fair and transparent, therefore whilst we are disappointed you have experienced issues we do value your feedback. Please could you send any images you have of the poorly fitting Car Shades to reviews@carshades.co.uk to see how we may be able to help improve the fitment? We look forward to hearing from you. Regards Car Shades

Posted 3 years ago

Car Shades is rated 4.6 based on 2,847 reviews