CarMats.co.uk Reviews

Name: CarMats.co.uk
Rating: 4.86

4.9 Rating 53,054 Reviews

98 %

of reviewers recommend CarMats.co.uk

4.9

Based on 53,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

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Email:

hello@carmats.co.uk

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CarMats.co.uk 5 star review on 7th July 2025

1247

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are OK not the best quality wish I had just plane black as the red edging is not at all good I think a 5 year old could have done a better job”

Helpful Report

Posted 1 week ago

Hi Sylvia Thank you for your order & for leaving a review. Please accept my apologies for the issues with your mats. If this is still an issue then please do let our customer service team know by emailing hello@carmats.co.uk

Posted 6 days ago

“Good quality mats. However got the order wrong. I asked for black piping and I received blue.”

Helpful Report

Posted 1 month ago

Hi Marytn Thank you for your order & for leaving a review. Please accept my apologies for the issues with the trim. We'd be happy to exchange your order for the correct colour trim, please just email us to confirm you'd like to go ahead with the exchange.

Posted 1 month ago

“Bought rubber mats for Mercedes b class,really acrid smell when I opened bag,still smelling 2 days later so would definitely stay clear,of rubber ones The fit is perfect for the car but just the smell”

Helpful Report

Posted 1 month ago

Hi Geordie Thank you for your order & for leaving a review. I'm glad to hear that other than the odour you're happy with your mats. Our rubber mats do have a slight rubber odour that should fade very quickly. If this doesn't happen for you then please let our team know and we'd be happy to replace them. Just drop an email to hello@carmats.co.uk if you need any assistance.

Posted 1 month ago

“I bought a nice set of mats for my Peugeot Rifter. Quality was OK but delivery was slower than expected and communications from the delivery company non existant”

Helpful Report

Posted 1 month ago

Hi Robert Thank you for your order & for leaving a review. Please accept my apologies for the delay in the delivery but we're glad to hear that you're happy with the product you have received.

Posted 1 month ago

“Seat covers for volkswagon caddy are great. The delivery was very poor though despite having paid for next day delivery. Can't fault this company though as they quickly refunded the postage. Wish they would use a more reliable courier service. Wouldn't order again simply because I have zero faith in Evri.”

Helpful Report

Posted 1 month ago

Hi Amy Please accept my apologies for the delay with your delivery. I'm gad you're happy with the product recieved.

Posted 1 month ago

“Didn't place my order unfortunately given save5 code as a new customer then given a freedmay25 code for free delivery but can't use them both together? Will be spending my £48 else where.”

Helpful Report

Posted 1 month ago

Thank you for your order & for leaving a review. We don't allow our offers to be used together as our products represent great value & our margins do not allow us to stack discounts.

Posted 1 month ago

“Decent enough”

Helpful Report

Posted 1 month ago

“The Tesla model 3 mats are very good quality, as I went a level up I was expecting a little thicker mat but still they are good. I was sent two of the same side Velcro patches in the package but they don’t actually stick to anything as the Tesla carpet isn’t compatible so are no use to stick the mats down”

Helpful Report

Posted 1 month ago

“No issues with the company, not contacted them. But mats were not of the standard I thought I would get.”

Helpful Report

Posted 1 month ago

Thank you for your order & for leaving a review. We're sorry to hear that you're not happy with the mats you have received. If you'd like any support with your order then please do reach out to our team.

Posted 1 month ago

“Reasonable delivery time, although unsure what company dropped it off as I noticed it wedged between the wheelie bins going for work on Tues morning, with packaging damaged. Finish on some of the mats are a bit ragged, loose threads, trim not folded in properly. Given this was the Super Upgrade, I wouldn't want to see the basic! The fit however was perfect, snug for all four mats, look tidy in place.”

Helpful Report

Posted 2 months ago

Thank you for your order & for leaving a review. Please accept my apologies for the loose threads on your mats. If this causes any future issues then please let our team know and we'd be happy to replace the product.

Posted 2 months ago

“A bit thin/light , the option of a thicker mat would be great.”

Helpful Report

Posted 2 months ago

Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the thickness of the rubber mat received. As standard Off Road Rubber mats are 3mm thick which we find to be a sweet spot between thickness, weight and cost.

Posted 2 months ago

“It does the job.”

Helpful Report

Posted 2 months ago

“Paid extra for the “better quality” on offer expecting something of a wow factor when they came. Disappointed to see that they were nothing special, no different in quality to the entry level that I had bought 4 years before from another company. Live and learn”

Helpful Report

Posted 2 months ago

“This new set of mats are lovely and fit well. Just sad I had to buy new after previously buying mats with the fixings because I was told the HRV car comes with fixing even though I sent photos!! So nice mats but at double the cost because I was misled”

Helpful Report

Posted 3 months ago

Hi Joanne Thank you for your order & for leaving a review. I'm sorry to hear about the issue with your mats, I can see that you have bought the version of the mats without fixings from ourselves but I can't see an order for a version with fixings. If you did purchase the version with fixings from ourselves then please let us know as you can most-likely return these for a refund.

Posted 3 months ago

“Order my mats on the 10th March , now 26 th March no sing of them and no response form 2 emails asking when they will be delivered very poor”

Helpful Report

Posted 3 months ago

“Very quick with order only took 3 days and they fit perfect but very thin then you get what you pay for still Happy with order. Jono....”

Helpful Report

Posted 3 months ago

Hi Jono Thank you for your order & for leaving a review. I'm glad to hear that you're happy with the mats received.

Posted 3 months ago

“Can’t get them to lick into the floor properly despite putting my reg in but great mats”

Helpful Report

Posted 3 months ago

Thank you for your order and for leaving a review. We're glad to hear that you're happy with the mats received. If you're still having issues with the clips then please let our team know as we'd be happy to help.

Posted 3 months ago

“Firstly I'd like to say the mats feel very good quality and the actual fit themselves as far as shape is concerned is perfect. the problem lies within the holes for the fastenings, they are in the wrong place on both the drivers and the passenger ones....I can live with it as I didn't unfortunately click guaranteed fit replace etc I just entered my reg and model etc and thought they would be correct as far as I know there's only 2 types. Anyway as it is they may stay in place with only one clip attached.”

Helpful Report

Posted 3 months ago

Hi Floyd Thank you for your order & for leaving a review. I'm sorry to hear about the issue with your mat, please accept my apologies for this. There are two different spacing of clips for your vehicle, so it sounds like you require the alternative spacing.

Posted 3 months ago

“...........”

Helpful Report

Posted 3 months ago

“Some issue with fitting Back Seat mats are bit extra width Driver seat mat Foot Rest is not covered as shown in pictures.”

Helpful Report

Posted 3 months ago

Thank you for your order & for leaving a review, I'm sorry to hear that you're not happy with the mat you have received. You have ordered our taxi mat for your vehicle which is designed to cover as much as the floor as possible.

Posted 3 months ago

CarMats.co.uk is rated 4.9 based on 53,054 reviews