CarMats.co.uk Reviews

Name: CarMats.co.uk
Rating: 4.86

4.9 Rating 54,602 Reviews

98 %

of reviewers recommend CarMats.co.uk

4.9

Based on 54,602 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

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Email:

hello@carmats.co.uk

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CarMats.co.uk 5 star review on 21st August 2025

Anonymous

Rhyanon Gevaux-Ross

CarMats.co.uk 5 star review on 20th August 2025

MRS D A H MILNES

Suleiman Attih

1263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price. Shame about the poor fitting. Brought some mats for my new transit custom, purchase was easy enough, decent price. I paid for the sure fit service and next day delivery however by selecting the sure fit service it delays the order by a day for it to be checked. To do the check I needed to send measurements and photos of the fittings of the van, if they had measurements online I wouldn’t have needed to do this. The mats arrived but the fitting of them is very poor. There are lumps caused due to poor fitting. One side over hangs, the other has a gap. The cutting is also not straight causing a 1cm gap on one side and a 3cm gap on the other. They are not even symmetrical . I questioned the fitting but was told that the fitting is ‘as expected’ to which I disagreed. I was offered the opportunity to return for a refund but given the time delay in the response I had driven the van with them in so they unable to be returned. Overall, decent quality rubber mats but let down by the poor fitting.”

Helpful Report

Posted 1 week ago

Hi Jimmy Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the fit of the mats you have received. I hope you will consider using us again in future.

Posted 1 week ago

“Mats are excellent, delivery took much longer than expected”

Helpful Report

Posted 1 week ago

Hi Matthew Thank you for your order & email. I'm glad you're happy with the product received. Deliveries to Ireland can take up to 10 working days but I can see that your order was delivered in just over a week.

Posted 1 week ago

“Bought another set (different car), and got wound into the "grand" upgrade. Looked lovely, but no different from the basics. Still felt cheap and nasty. Time will tell how they wear.”

Helpful Report

Posted 2 weeks ago

Hi David Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the Grand mats you've purchased for your Skoda Octavia. The Grand mats are an upgrade from Motor and feature a thicker carpet & upgraded trim. It's possible you'd have been happier with either our Super, Executive or Elite level mats. Super or Executive would be closer to Skoda OEM quality.

Posted 1 week ago

“Delivery time was quite long from an Irish company to Ireland. For a Ford Mondeo not a rare car. Mats are good designed for the car, but not obvious why back mats are shaped as they are. Price ok.”

Helpful Report

Posted 2 weeks ago

Hi Jonathan Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the product received. All our mats are made to order as they can be customised to have a range of carpets, trims & heelpad options. The production time does increase our overall delivery time compared to a stocked product. I hope you'll consider using us again.

Posted 1 week ago

“The web site looked quite good, products looked good so far as you could tell. Reviews were good, and selection of the mats seemed to work.”

Helpful Report

Posted 2 weeks ago

Thank you for your order & for leaving a review Robert. I'm glad to hear that you're happy with the mats you've received.

Posted 2 weeks ago

“Very strong smell of rubber not pleasant”

Helpful Report

Posted 2 weeks ago

Hi Chris Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the odour of your car mats. Our rubber mats do have a slight rubber odour but we'd expect this to fade quickly. If this doesn't then please let our team know and we'd be happy to replace the product.

Posted 2 weeks ago

“Quick delivery, good quality except the trim had not been stitched accurately. Shame”

Helpful Report

Posted 3 weeks ago

Hi Neil Thank you for your order and for leaving a review. Please accept my apologies for the issues with the trim. If this is still an issue then please do email our customer service team and we'd be happy to help.

Posted 2 weeks ago

“The rubber mats for my Citroen C3 Aircross are almost perfect. Unfortunately I can’t get the front ones to fit over the floor pegs. The holes are just too tight. Can anyone suggest a method please, that doesn’t involve a Stanley knife?”

Helpful Report

Posted 3 weeks ago

Hi Margaret Thank you for your order & for leaving a review. Please accept my apologies for the issues with the clips. I can see that our team have sent out a more suitable set of clips for your vehicle. I trust that this will resolve the issue.

Posted 2 weeks ago

“Thinner than expected for price. Fit is fine. Delivery took longer than expected but now know why-Evri-wouldn’t have bothered if I’d known.”

Helpful Report

Posted 3 weeks ago

Thank you for your order and for leaving a review. Please accept our apologies for the delay with the delivery, normally our orders are not delayed by our courier.

Posted 2 weeks ago

“Mats fitted perfectly Delivered within two days Made of robust material And finally great price”

Helpful Report

Posted 3 weeks ago

Hi Pete Thank you for your order & for leaving a review. We're glad to hear that you're happy with the mats received.

Posted 3 weeks ago

“I ordered MK4 Mondeo mats for my wife's car, as the old ones failed. Went for the grand tier which is a step up from motor trade but to be fair they aren't the best feel or look, they feel very ridged and I doubt they'll last all that long. I looked at the reviews before purchasing but at €50 something euro for a set I expected better quality than what I received. They look at feel the same as the €15 generic set I can get from Halfords.”

CarMats.co.uk 3 star review on 25th July 2025

Helpful Report

Posted 4 weeks ago

Hi James Thank you for your order & for leaving a review. I'm sorry to hear that you're unhappy with the tailored Grand mats received. These mats are tailored to your specific footwell for your 2007-2012 Ford Mondeo and can't be compared to a universal set. We believe these represent great value for money & they look great in your footwell!

Posted 3 weeks ago

“I bought car mats the customer representative were helpful.”

Helpful Report

Posted 1 month ago

Hi Jobin Thank you for your order & for leaving a review. I'm glad to hear you were happy with your experience.

Posted 1 month ago

“Recently purchased a set of matts for VW ID4. Matts where described as super trim high quality, but upon receiving matts I found the quality of material to be very basic with very little thickness or depth.”

Helpful Report

Posted 1 month ago

Hi Rory Thank you for your order & for leaving a review. Please accept my apologies that you aren't happy with the product received. We'd love to discuss this further with you to see what we can do to resolve your issues, please email hello@carmats.co.uk and we'll see what we can do to help.

Posted 1 month ago

“Great fit and the embroidered name looks bold and great. However the stitching around the trim looks a little messy and shoddy. The mats are a little thin ,but OK for the price, I would definitely choose the next ones up for a better quality but overall good value”

Helpful Report

Posted 1 month ago

Hi Michael Thank you for your order & for leaving a review. I'm glad you're happy with the mats though the trim shouldn't be messy, so please accept our apologies for this. If you haven't already please do email through some photos and we'd be happy to replace the product if appropriate.

Posted 1 month ago

“They are OK not the best quality wish I had just plane black as the red edging is not at all good I think a 5 year old could have done a better job”

Helpful Report

Posted 1 month ago

Hi Sylvia Thank you for your order & for leaving a review. Please accept my apologies for the issues with your mats. If this is still an issue then please do let our customer service team know by emailing hello@carmats.co.uk

Posted 1 month ago

“Good quality mats. However got the order wrong. I asked for black piping and I received blue.”

Helpful Report

Posted 2 months ago

Hi Marytn Thank you for your order & for leaving a review. Please accept my apologies for the issues with the trim. We'd be happy to exchange your order for the correct colour trim, please just email us to confirm you'd like to go ahead with the exchange.

Posted 2 months ago

“Bought rubber mats for Mercedes b class,really acrid smell when I opened bag,still smelling 2 days later so would definitely stay clear,of rubber ones The fit is perfect for the car but just the smell”

Helpful Report

Posted 2 months ago

Hi Geordie Thank you for your order & for leaving a review. I'm glad to hear that other than the odour you're happy with your mats. Our rubber mats do have a slight rubber odour that should fade very quickly. If this doesn't happen for you then please let our team know and we'd be happy to replace them. Just drop an email to hello@carmats.co.uk if you need any assistance.

Posted 2 months ago

“I bought a nice set of mats for my Peugeot Rifter. Quality was OK but delivery was slower than expected and communications from the delivery company non existant”

Helpful Report

Posted 3 months ago

Hi Robert Thank you for your order & for leaving a review. Please accept my apologies for the delay in the delivery but we're glad to hear that you're happy with the product you have received.

Posted 3 months ago

“Seat covers for volkswagon caddy are great. The delivery was very poor though despite having paid for next day delivery. Can't fault this company though as they quickly refunded the postage. Wish they would use a more reliable courier service. Wouldn't order again simply because I have zero faith in Evri.”

Helpful Report

Posted 3 months ago

Hi Amy Please accept my apologies for the delay with your delivery. I'm gad you're happy with the product recieved.

Posted 3 months ago

“Didn't place my order unfortunately given save5 code as a new customer then given a freedmay25 code for free delivery but can't use them both together? Will be spending my £48 else where.”

Helpful Report

Posted 3 months ago

Thank you for your order & for leaving a review. We don't allow our offers to be used together as our products represent great value & our margins do not allow us to stack discounts.

Posted 3 months ago

CarMats.co.uk is rated 4.9 based on 54,602 reviews