CarMats.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Great product. Good price. Quick to make and deliver.
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- Anonymous
“
I ordered a set of mats for my 12 plate Jazz. The mats arrived quickly and were a perfect fit. A very good product at a reasonable price. Thank you ☺️
!
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- John Knowles
“
Excellent product well made, great price and great quality and great customer service kept me up to date at all stages of production, will definitely look to buy more in the future.
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- Colin Fender
“
From start to finish everything went like clockwork, ordered the car mats and was advised when they would be ready for delivery, arrived safely by delivery service. Very happy with the company 🤗
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- David Sammels
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Quick delivery, nice rubber mats that fit. If they last I will be ecstatic. So very pleased.
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- Huw Riddington
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Second lot of mats bought now,great quality and prompt delivery and i highly recommended
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- Terry Cross
“
For executive option the quality is quite poor, not work the price tag.
Be carefull for returns if u customise the product, like trim etc they wont accept return. I dont not recommend.
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- Anonymous
“
What a fiasco of a firm. No returns or refunds. They said my new car was at fault and not fitted out correctly by the manufacturers. What a joke.
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- Anonymous
“
The "Super" Tesla Model Y RHD were no better than the thin flimsy ones that come with the car. They weren't as described "thick. Bring an exclusive feel to an interior."
The ones sent weren't finished well with faulty stitching and had marks on them....I would guess that they're returns that were sent back out.
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- Tony R
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I returned it for a refund which was processed quickly and without drama.
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- Toby Foggo
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I purchase 3 sets of mats for different Makes & Models of our families cars. ! set was not quite right but they took a return and a no quibble refund. The other 2 are great and really finish the interior off. Thanks to everyone at CarMats.co.uk We will deffinetly be buying again
”
- Ken Burgin
“
Excellent service. I had an issue with the rubber mats that had an unpleasant odour and the team offered replacement mats with a partial refund. Thank you.
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- Michael Myers
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I purchased seat covers for a Transit van and they fit like a glove! Good quality and good service. Thanks.
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- John Berriman
“
Excellent mats, the fit is perfect for my Juke.
Fast efficient service, would highly recommend this company.
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- Elaine Wilson
“
Excellent service value for money.good quality
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- Debrah Seager
