CarMats.co.uk have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Very quick and easy transaction, fast delivery and a quality product...not to mentions the very reasonable price!
”
- Shaju Miah
“
Very good mats including boot mats good price
”
- John Clark
“
Really Good Product at reasonable price
”
- Anonymous
“
I think you can pay for a next day service but from order to delivery was only a few days.
”
- Keith Richardson
“
Very quick from order to delivery. Great quality and just what was needed .
”
- MRS K A VINCENT
“
I bought four mats for my Volvo XC40 MHEV and am delighted with the design and fit, finish, and smart appearance. With red trimmed edges, they brighten-up the foot-wells, and look ultra smart! Also the ease of ordering, short time it took to produce them, and the delivery via EVRI exceeded my expectations. Can definitely recommend this company.
”
- Michael Marsh
“
Mats: excellent. Oozes quality.
Customer Support: first class
Delivery & returns: through my fault (wrong postcode) the company made me another set of car mats because it was going to take weeks to receive the originalspete
”
- Pete
“
Easy free returns and within 2 weeks I had the correct ones.
”
- Matt Boyce
“
They quickly processed a returns and then sent through the correct mat for the vehicle (the one originally ordered).
”
- Michael Wilson
“
A refund would be much appreciated as I cannot use these mats at all.
”
- Carole Beedie
“
Waited 4 weeks nothing arrived asked for refund too be asked for my car details as they hadn’t had them !!!!! But the did as I ordered for my car not very professional wouldn’t recommend them still waiting on refund
”
- John Roche
“
Gave reg for ford custom transit - mats don’t fit - really poor fitting now got the hassle trying to pack them up and send back to get a refund
”
- John
“
I think you can pay for a next day service but from order to delivery was only a few days.
”
- Keith Richardson
“
Team were great managing to get the mats to me in time for our trip! Great customer service.
”
- JULIA SEYMOUR
“
I'd like to thank CarMats.co.uk for both an excellent product and first class customer service. I dealt with Kate Sharman regarding a set of mats for my Fiat, and she was extremely helpful and they got shipped really quickly. The mats are a superb fit, and very high quality. I'd not hesitate to recommend them!
”
- Jonathan Cload
