CarMats.co.uk Reviews

Name: CarMats.co.uk
Rating: 4.86

4.9 Rating 53,273 Reviews

98 %

of reviewers recommend CarMats.co.uk

4.9

Based on 53,273 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

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Email:

hello@carmats.co.uk

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CarMats.co.uk 5 star review on 14th July 2025

CarMats.co.uk 5 star review on 14th June 2025

James Braimbridge

1246

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“...........”

Helpful Report

Posted 3 months ago

“Some issue with fitting Back Seat mats are bit extra width Driver seat mat Foot Rest is not covered as shown in pictures.”

Helpful Report

Posted 3 months ago

Thank you for your order & for leaving a review, I'm sorry to hear that you're not happy with the mat you have received. You have ordered our taxi mat for your vehicle which is designed to cover as much as the floor as possible.

Posted 3 months ago

“Ordered via the website which was straightforward. Delivered within the alloted time frame. I ordered the super quality but I am a little disappointed by the thickness of the mats.”

Helpful Report

Posted 3 months ago

Hi Keith Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the thickness of the Super mats you have received. We offer 5 qualities of carpet & it's possible that you'd have preferred Executive or Elite. Please do let us know if you are ever ordering mats again and we'd be happy to provide a discount code.

Posted 3 months ago

“Bought rubber car mats. Very good quality rubber and am very happy apart from one thing. The smell is overpowering. Had them in one day and had to take them out. Have washed with various detergents and so far have left outside for 2 weeks. The smell is very slowly getting better. I might get them in the car in a couple of months. Shame really cos really nice quality.”

Helpful Report

Posted 4 months ago

Hi Neil Thank you for your order & for leaving a review. Please accept our apologies for the issue with the mats you've received. Our rubber mats do have a slight rubber odour which will fade over time, if this issue persists then please do let us know.

Posted 4 months ago

“Bought a month ago. Fitted well but a bit thin.”

Helpful Report

Posted 4 months ago

Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the thickness of the mats received. We offer 5 qualities of carpet mat, Motor being our thinnest all the way up to our extremely thick Elite mats. Based on your feedback I think you would have been happier with a higher quality of mat than Motor.

Posted 4 months ago

“Good looking and good fit”

Helpful Report

Posted 4 months ago

Thank you for your order & for leaving a review. We're glad to hear that you're happy with the order you have received.

Posted 4 months ago

“Driver side mat don’t much the fixings well but the mats are okay looks nice.”

Helpful Report

Posted 4 months ago

Thank you for your order & for leaving a review. I'm sorry to hear that there is an issue with the clips. Please do get in touch with our team and we'd be happy to resolve the issue.

Posted 4 months ago

“Not worth £40 but good fit.”

Helpful Report

Posted 4 months ago

Thank you for your order & for leaving a review. We're glad to hear that the mats received were a good fit for your vehicle. We believe our products represent great value for money but please do reach out if you'd like to discuss this further.

Posted 4 months ago

“The packaging was full of wheat husks for some reason and my rubber boot liner is still stinking out the car. Aside from that good quality, well fitting mats.”

CarMats.co.uk 3 star review on 13th March 2025

Helpful Report

Posted 4 months ago

Hi Edward Thank you for your order & for leaving a review. Please accept our apologies for the issue with the mats you've received. We do not process wheat in our factory, perhaps a squirell decided to stash some in the bag enroute. Otherwise I'm not sure how this ended up in the bag. Our rubber mats do have a slight rubber odour which will fade over time, if this issue persists then please do let us know.

Posted 4 months ago

“Fit is fine! We opted for blue edging which is also fine though disappointed with carpet quality given the cost!”

Helpful Report

Posted 4 months ago

Thank you for your order & for leaving a review. We're sorry to hear that you weren't happy with the quality of carpet received. We offer 5 different qualities of carpet & it's possible you would have been happier with a higher quality carpet. Please do let our team know if you'd like to exchange your mats for a higher quality carpet.

Posted 4 months ago

“The mats are fine, but the hassle with dealing with trademarks on the customer wording is just silly on my family estate. Especially when it is something as simple as Vroooom.”

Helpful Report

Posted 4 months ago

Hi Zaq Thank you for your order & message. Please accept our apologies for any confusion regarding your embroidery text, the issue was an emoji that we do not currently offer.

Posted 4 months ago

“Purchased car boot liner for Audi Q5, unfortunately my vehicle is fitted with sliding seats in the back which I never noticed until I tried to fit bootliner. Your guidelines states they do not fit vehicle fitted with sliding seats. You know what. I just moved seats forward and bootliner fits perfect. I can easy moved seats back and just move liner if required. So it will be suffice for protecting the boot area.”

Helpful Report

Posted 4 months ago

Thank you for your order and review. We're glad you're happy with your mat. This product only fits the fixed rear seat unless the movable seat is moved into the correct position for the mat.

Posted 4 months ago

“Mats fit perfect but took 3 weeks to arrive”

Helpful Report

Posted 5 months ago

Hi Andrew Please accept my apologies for the issue with your order. I can see that our team arranged for a replacement to be sent out for the misplaced item and that this has now arrived.

Posted 5 months ago

“The mats are good quality, and feel like they will last but it's hard to believe my mats are graphite and not black. They are the same colour as the trim and I had to re check my order to make sure I did order graphite. Little disappointed with this as does not match my trim.”

Helpful Report

Posted 5 months ago

Hi Joanne Thank you for your order & for leaving a review. I'm sorry to hear that you're disappointed with the colour of your trim. Our Graphite mats are a very dark grey which is almost black.

Posted 5 months ago

“They look fab and fit very well but there’s an overpowering smell coming off them even after two weeks .”

Helpful Report

Posted 5 months ago

Hi Sarah Thank you for your order & for leaving a review. Please accept our apologies for the issue with your mats. Our rubber mats do have a slight rubber odour which normally dissipates after a few days, if this hasn't happened then please contact our customer service team who will be happy to help.

Posted 5 months ago

“It's ok. Fits perfectly. I expected better material.”

Helpful Report

Posted 5 months ago

“First class service received , very happy with CarMats products”

Helpful Report

Posted 5 months ago

“The quanlity is good. However, one of the clip doesn't not rotate to horzonal. I have to remove it and realign it by myself. So I can't give you 5 stars.”

Helpful Report

Posted 5 months ago

Hi Ka Thank you for your order & for leaving a review. I'm sorry to hear that you're not happy with the mats you've received. I'm glad to hear that you have managed to resolve the issue with the clip alignment. Please let us know if we can help with anything else.

Posted 5 months ago

“I was delighted when the mats arrived on time. I was quite disappointed by the finish on the drivers side (back and front right of heel zone) look like a Friday evening job that passed their quality control. Thankfully they offered to replace it. Excellent! I asked if the gap behind the accelerator pedal of 35mm (1.38") and the 30mm (simular) to its left could be resolved when making the replacment 'tailoured fit mats with no gaps'. Unfortunately, having seen my photos they are adament that the mats fit my Hyundi ix35. Sorry, but my CarMatSize2 photo shows that the mat is as far forward as allowable by the holding lugs and yet there is an unsightly gap to said pedal. They tell me they cannot increase the space beyond the heel zone by 35mm (to fill the gap) because their mats are OEM. I will now ask Hyundi why I go an extra long car and how do I defend the Irish government asking for extra road tax. All joking aside, when OEM's and products evidently do not match, I would go and check. I would not tell the customer, in such tone, that it is they (me) that is wrong. I am very happy with the logo but as I suggested, it would be nice to see what is expected while ordering... A preview would not be as difficult as exting ix35 mats by 35mm when requested.”

CarMats.co.uk 3 star review on 22nd January 2025

Helpful Report

Posted 5 months ago

Hi Declan Thank you for your order & for leaving a review. I'm sorry to hear that you're unhappy with the product received. Unfortunately the area you wish to be covered by the mat is part of the accelerator and cannot be covered as it is a raised area.

Posted 5 months ago

“I bought a set of mats for a 2018 Kia Picanto I recently purchased. I did not need to contact the company for any reason, the on-line service was so good I did not need to speak with any members of staff. I am rating the mats as 3/5 for the simple reason that I did not buy the most expensive mats which I do not doubt would merit a higher rating. I use public transport a lot and so do not need to use my car so much. The car mats I bought suit my purpose as a light user of the car.”

Helpful Report

Posted 5 months ago

Thank you for your order & for leaving a review. We're glad to hear that you're happy with the mats that you received.

Posted 5 months ago

CarMats.co.uk is rated 4.9 based on 53,273 reviews