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CarMats.co.uk Reviews

4.9 Rating 36,914 Reviews

98 %

of reviewers recommend CarMats.co.uk

Company Reviews

Product Reviews

4.9

Based on 36,914 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

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Email:

hello@carmats.co.uk

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CarMats.co.uk 5 star review on 22nd April 2024

CarMats.co.uk 5 star review on 21st April 2024

CarMats.co.uk 5 star review on 21st April 2024

CarMats.co.uk 5 star review on 20th April 2024

CarMats.co.uk 5 star review on 18th April 2024

CarMats.co.uk 5 star review on 17th April 2024

CarMats.co.uk 5 star review on 17th April 2024

882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought these to smarten up the Motorhome and they have done just that, could have been a little more generous and butted up to seat frame but not picking really, disappointed that the additional heel pad didn’t have Velcro or sticky fixings and so it only gets in the way until I can buy some, shame really.”

Posted 10 months ago

Thank you for your order & for leaving a review. We're glad you're happy with the mats received. If you'd like some additional velcro sending out then please contact customer services and we'd be happy to send some out to you.

Posted 10 months ago

“Good quality but already the clip for the fixing has broken when removing to hoover underneath.”

Posted 10 months ago

Hi Zach Thank you for your order & for leaving a review. I'm sorry to hear about the broken clip, please accept our apologies for this. We'll send out a replacement clip to you after the weekend.

Posted 10 months ago

“Car mats are a close fit at best. Not a great fit but they will do the job for now.”

Posted 10 months ago

“Took way way way to long to arrive. Disappointed.. On the plus side mats are great.”

Posted 10 months ago

Hi Sharon Thank you for your order & for leaving a review. Please accept our apologies for the delay with your order.

Posted 10 months ago

“The mats themselves are excellent but I waited an inordinate amount of time for them to arrive.”

Posted 10 months ago

Hi Glenn Thank you for your order & email. Please accept our apologies for the delay with your order. You'll be glad to know that our lead times are now back to normal.

Posted 10 months ago

“The rubber mats are literally just cheap floor rubber sheet cut to shape and a trim put on. I have the exact same rubber matting on the floor of my garage! So worth £37.99 to cut it to a shape and sew on a trim? No.”

Posted 10 months ago

Hi Jason Thank you for your order & for leaving a review. We manufacture all our mats to order in the UK for the specific model required, in your case a Seat Ibiza 2002-2006. The mats are cut on a state of the art CNC machine before being trimmed by our skilled machinists. We think £37.99 including delivery represents great value for money for a hard wearing set of rubber car mats.

Posted 10 months ago

“The material is thinner than I expected ,so not sure how long they will last ,but they are acceptable for the price”

Posted 10 months ago

Hi Susan Thank you for your order & email. You've ordered our Motor mats which are the first of five qualities, it's possible you'd have been happier with a higher quality of mat.

Posted 10 months ago

“Fit perfectly but disappointed in the thickness of the carpet”

Posted 10 months ago

Hi Robert Thank you for your order & email. We're glad that you're happy with the fit of your mats. You've ordered our Grand mats which are the second of five qualities, it's possible you'd have been happier with a higher quality of mat.

Posted 10 months ago

“The mats are great, but delivery time was long”

Posted 10 months ago

Thank you for your order & review. Please accept our apologies for the delay with your order. We're glad you're happy with the mats received.

Posted 10 months ago

“The product is great and the asking price, fair however, these days most companies offer free delivery!”

Posted 10 months ago

Hi Keith Thank you for your order & for leaving a review. We're glad to hear that you're happy with the mats received. We offer free delivery on orders over £30, you purchased our £19.99 Motor mats which aren't available with free delivery. Unfortunately due to the size and shape of car mats they are expensive to ship and we cannot offer free delivery on all orders.

Posted 10 months ago

“Took a long time to arrive but fitted well”

Posted 10 months ago

Hi Irene Thank you for your order & for leaving a review. Please accept our apologies for the delay with your order. You'll be glad to hear that our lead times are back to normal now.

Posted 10 months ago

“What can i say car mats are fine they do they job.”

Posted 10 months ago

Hi Trevor Thank you for your order & for leaving a review. We're glad to hear that you're happy with the mats received.

Posted 10 months ago

“Not bad but quality isn’t brilliant”

Posted 10 months ago

Hi David Thank you for your order & for leaving a review. We're sorry to hear that you're not happy with the mats you received for your Mercedes A Class. The Grand mats purchased as a few quality levels below Mercedes OEM mats, our Executive mats are a closer match to Mercedes OEM mats.

Posted 10 months ago

“Ridiculously long delivery time of over 4 weeks. Why? Could have bought same priced ones from a shop down the road, all be it not same brand. Lovely mats, fitted the car like a glove, but why poor delivery?”

Posted 10 months ago

Hi Adam Thank you for your order & for leaving a review. All our mats are made to order for the specific vehicle which is why they fit like a glove, you typically can't buy tailored mats from local shops although some specialised motor retails do stock a limited range. Your order was delivered in 10 working days, your order was placed on the 8th and delivered on the 22nd May. Please accept our apologies for the delay as this is outside our normal lead times.

Posted 10 months ago

“Great product but took a long time to arrive”

Posted 10 months ago

Hi Mark Thank you for your order & for leaving a review. Please accept our apologies for the delay with your order. We are now back within normal lead times for deliveries.

Posted 10 months ago

“1. Longer than expected delivery. 2. Passenger side does not fit exactly, the retaining holes are too far to the left. 3. The retaining holes were in the wrong way round. I had to take them out and refit. 4. The quality was not as good as expected, but I guess I got what I paid for. Definitely go a couple of grades higher to get a decent thickness.”

Posted 10 months ago

Hi Stuart Thank you for your order & for leaving a review. I'm sorry to hear about the issue with the mats for your MG HS Hybrid. We'd be happy to resolve the issue with the fitment, please do reach out if this is still an issue. Your delivery was outside our stated lead times so please accept our apologies for the inconvenience caused.

Posted 10 months ago

“Once I eventually got my mats; after waiting more than 3 weeks; they look great and fit very well. The reason for my lower mark, is because of the courier company this company uses. The service from them was extremely frustrating ;give you estimated times and then don't turn (this happened 3 times) up at all. And only brought half the order out on the first visit”

Posted 11 months ago

Thank you for your order & for leaving a review. Please accept our apologies for the experience and delay with your order.

Posted 11 months ago

“Placed my order on 1st May and 15 days later still nothing. Ordered these for a brand new car!”

Posted 11 months ago

Hi Chris Thank you for your order & for leaving a review. Please accept our apologies for the delay with your order. I can see that your order was delivered successfully last week so I hope all is now well with your order.

Posted 11 months ago

“Slow to reply to queries and mats were disappointingly thin.”

Posted 1 year ago

Thank you for your order and for leaving a review. I'm sorry to hear about this issue. We'd be happy to discuss your concerns if you'd like to email the team on hello@carmats.co.uk

Posted 1 year ago

“is what it is, you get what u pay for.”

Posted 1 year ago

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CarMats.co.uk is rated 4.9 based on 36,914 reviews