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Car Parts 4 Less Reviews

4.5 Rating 91,091 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,091 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Long wait to collect and extra charges for collecting stuff don’t why know if stuff is sitting in the shop already.
Helpful Report
Posted 3 years ago
Ordering very easy. Ordered brake discs and pads. Discs were correct but pads were incorrect for car. Returning was easy but having to wait up to 7 days for refund is a bit long
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Posted 3 years ago
Cheaper than anywhere else.....but how come there's a collection fee???? 🤔
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Posted 3 years ago
Good prices but strongly disagree with the £1.99 collection fee when using Click & Collect.
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Posted 3 years ago
While the parts prices are quite cheap the £2 surcharge for the pleasure of travelling 14 miles to pick them up is stupid when you post them at no charge. The extra delay in pickup times means I can also usually get parts same day at the same price from the same location, such is your 'discount' system.
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Posted 3 years ago
The FRAM fuel filter purchased had a diameter some 2mm smaller than that of the original Ford component it was meant to replace. The result was that the filter was loose in the cradle fixing it to the vehicle's body and it required the fabrication of sleeving to ensure that the new filter was firmly attached. Given the challenging location of the filter on the vehicle, this was an unwelcome feature of what should have been a relatively simple workshop job!
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Posted 3 years ago
Assorted car cleaning products arrived but one was leaking due to a faulty cap.
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Posted 3 years ago
The actual price and quality of the parts was fantastic. The waiting time at the collection point (euro car parts) was horrendous. Only one person was manning the collection point and despite there only being 3 people in front of me I was waiting 50 minutes in the store!
Helpful Report
Posted 3 years ago
The delivery was by the local EuroCarparts. Because no one was in they called me and I managed to pick up the brake calipers from them. The hassel was with the return of the old calipers. I called CarParts4Less to ask for a return, and the phone operator was like he has no mood for anything. He was messing about the "data protection act" asking question over question... Until when I hang up. I called the local EuroCarparts and they sorted out for me the refund and the return. I think the phone operator was well overdoing his job. This is why I'm giving 3*
Helpful Report
Posted 3 years ago
Wipers arrived with a part missing to attach to my car (I had three wipers and two had this part). Sent an email and never heard back. Do you know what a wiper you can't attach to your car is good for? ....
Helpful Report
Posted 3 years ago
My order was cheaper here than other places and the buying process was simple. However, the courier company DHL failed to make the experience a good one .3 times the delivery failed to arrive on three separate days with a all day time span. This meant i had to contact Car Parts 4 less many times to chase the delivery and was on the verge of cancelling
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Posted 3 years ago
My car part I ordered was almost 2 days late and I paid for express delivery and not sure if the express delivery change was returned to me as they said it would
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Posted 3 years ago
Good cheap parts. However i paid for quick delivery twice they said they'd deliver it and twice it never arrived. I wound up having to pick it up from Euros myself. I know its only £5 but if you pay to have something delivered I shouldn't wind up picking it up myself. Realistically I'd like my 5er back.
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Posted 3 years ago
Thank you very much
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Posted 3 years ago
Charged the wrong price for the item and despite numerous emails now refund or reply. Apart from that the item is good
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Posted 4 years ago
My order should wait for me 7 days. After 3rd they send it back without notice.
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Posted 4 years ago
Cheap! However order online, they charged me the wrong amount, I complained they changed the amount however zero correspondence or acknowledgement from them. Parts however were delivered quickly.
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Posted 4 years ago
You need to update your order system as it still says processing and I fitted it at weekend. Despite 2 customer service chats. The image I attached was captured whilst filling this feedback 1300 on 2nd August 21
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Posted 4 years ago
Never used this site before, however the part i required was in stock. It arrived very quickly, however the box was really badly damaged and had clearly already been opened. The part itself was covered in greasy thumb prints but was un-used. There was also discarded cigarette packaging inside the box which I dont think was meant to be there. However I can say the part has been fitted and it is working perfectly. Had it been something more sensitive like some electronics I would be more concerned over the condition.
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Posted 4 years ago
A/c condenser unit for BMW. Easy sale and good price but damaged in transit even though packed well. Able to unwarp a twist and fit it as I couldn’t be bothered with a return. Would prefer I damaged goods 1st time round.
Helpful Report
Posted 4 years ago
Car Parts 4 Less is rated 4.5 based on 91,091 reviews