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Car Parts 4 Less Reviews

4.5 Rating 91,091 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,091 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
The battery that I ordered has arrived and is satisfactory. Trying to get information about the delvery was impossible. I twice set up an account but when I tried to access them i was told that my email did not exist, which was complete nonsense.
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Posted 4 years ago
Good quality parts. Delivered promptly and all correct. However 17 / discount no applied and phoned immediately and not received back.
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Posted 4 years ago
Very poor service as I got only one wiper blade and had to phone and got one more the next day. Not the best when you have ordered 2.
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Posted 4 years ago
Delivery time was good. However the after market headlight I bought had a damaged access cover plate and so I had to use the original one. Also there was a slight variation on the dimensions to the original headlight. This meant I had to bend one of the vehicle’s mounting brackets for it to fit correctly.
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Posted 4 years ago
Took 2 weeks to be delivered, usually quick delivery, however still satisfied with the service.
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Posted 4 years ago
The problem wasn’t car parts 4 less, it was the courier. 3 days dhl were supposed to deliver and each time it didn’t arrive. I arranged to Cole t from the depot, only to find that it had gone out for delivery again. After. Phone call to the driver, my parcel eventually ended up at a drop off point, but too late for me to collect and take it to where it was meant to be. When I finally collected my parcel, it was damaged and leaking in the box
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Posted 4 years ago
I would have given 5 stars if it wasn’t for the fact that it seemed in my PayPal account I was going to be charged an extra £2 ,after a initial phone call telling me I would have to prove it my emailing a copy of the statement which the would be the looked into to acknowledge this before a refund would be issued ,the operator was not very concerned or sympathetic. After rechecking my account again it was still saying I would be charged £2 over .Phoned again , this time we told by a very good operator she explained the system was at error and would initially charge the extra but would adjust and refund straight away ,I believe it was a problem with the free delivery online and the click and collect . On the delivery I cannot not fault this it was very speedy .
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Posted 4 years ago
Just to say the item came on time but since I requesteden for return I was told is under consideration I have to wait but being told how long shall the waiting take.
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Posted 4 years ago
I bought couple of car parts for my car. I had to return one of the parts. As the parts were click and collec, returning the part was a pain. Firstly, the customer services ay Car parts for less could not find the order details on their system. Secondly, I was told that I had to go back to Euro Car Parts and that they will sort out the return. Thirdly , Euro Car parts tops me that it will take at least a week for them to credit my account as the return details will go to their Head Office for them to sort it out. I dont understand why Euro Car Parts are sorting out my refund as I paid Car Parts for less when I bought the parts online. Why I have to go through these loops to get a refund. I spent good couple of hours to sort out the return and I am still waiting for the refund since 24th of June.
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Posted 4 years ago
Slow to deliver! Had to chase but got there eventually!
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Posted 4 years ago
Only problem I had was with delivery, after 7 days phoned customer services and a very helpful advisor apologised and said she would do what she could to sort delivery out as soon as possible. 3 hrs later parts had arrived.
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Posted 4 years ago
I am a regular customer. However, with my last order I only received one of a pair of large rear brake discs. Ok mistakes happen, but customer service insisted they must send TWO more to me even though they come in single boxes and that the original would be picked up by courier. They also refunded my delivery costs. The new discs arrived but the original has not been collected. Thus, Car Parts 4 Less are loosing a significant amount of money on this order and the extra postage has a knock on environmental impact. My needs as a customer have been met and I will continue to use the company.
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Posted 4 years ago
I'm giving 3 stars because one of the items I ordered did not fit on my vehicle. Based on the delivery time slot it deserves 5 stars. Starline Track Rod EndProduct Code: 606590769.
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Posted 4 years ago
Great website, good value deals but unfortunately the item I ordered never arrived.
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Posted 4 years ago
Good quick delivery but unfortunately sent the wrong brake pads so had to go to a euro car parts to exchange them so I can’t possibly rate higher
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Posted 4 years ago
Slow on delivery
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Posted 4 years ago
I was not completely satisfied with the car mats, the quality of the material is good but the fixings which are only on the drivers side did not fit on both sides of the mat.
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Posted 4 years ago
Products good and cheap, customer service almost zero.
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Posted 4 years ago
Placed order early Thursday 10th June for next day delivery. Numerous online chats, promising it would be delivered on Friday from the St Helens store. Nothing arrived on Friday, customer service said the store had the parts, the store said they didn't. Was promised delivery on Saturday. Phoned store on Saturday - they had only received the parts that morning and wanted to deliver them on Monday. I ended up collecting on the Saturday from the shop - but still charged for next day delivery! Sent an email of complaint in, which I've still not had a reply to. Update 23rd June - Received reply to complaint about next day delivery and charge is being refunded.
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Posted 4 years ago
Arrived on time and in one piece but unfortunately one is not working and we got rid of the box too quickly but good value
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Posted 4 years ago
Car Parts 4 Less is rated 4.5 based on 91,091 reviews