Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,437 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,437 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0203 788 7845

Email:

custservice@carparts4less.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but £1.99 collection fee is crazy…”

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Posted 2 years ago

“Received after 10 days”

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Posted 2 years ago

“At the moment they look fine- cannot give a full review as they are to be fitted on 31st May. Will report again after that date. Regards Nick”

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Posted 2 years ago

“As part of euro car parts i was amazed that i had to pay to collect my parts from a euro car part depot when if i brought my parts direct from euro i could collect for free my comment is dont charge a customer to collect parts”

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Posted 2 years ago

“Ordered engine oil, e mail gave me till 14th May to pick up. Sent my partner to get it on 14th to be told it had been put back into stock. Fortunately the guy on desk re ordered for my partner to take, he luckily had payment on him. Then had refund on 15th still being told I had not collected it on time. Very annoying when someone had gone to collect it on the right day.”

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Posted 2 years ago

“ordered some materials 1 item didn't turn up rang to ask where it was and told has to come from local outlet which was fair enough. Asked which outlet I would like told them they said the local outlet would contact me heard nothing not impressed.”

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Posted 2 years ago

“Still waiting for an email to collect my part?”

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Posted 2 years ago

“I ordered an ac condenser which was manufactured by Hella and advertised as including a drier. The one which was delivered was manufactured by Man Zai and didnt include a drier.I returned the item to my local store and another one arranged to be sent out. This one was manufactured by Delphi and again didnt include a drier. Again returned this to my local store and they said they could get one manufactured by Hella the following day. When I went to collect it again it was manufactured by Delphi and there was no drier and told there would be a seperate charge for it. To their credit the people I have spoken to about this issue have been polite and helpful but I dont understand why an item being advertised as being manufactured by one company is different to the one which arrives. I didnt see anywhere that it may be different to the one advertised. Needless to say I decided to keep the Delphi unit as was going around in circles trying to resolve it.”

Car Parts 4 Less 3 star review on 27th April 2022

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Posted 2 years ago

“Good prices. Shame you can't collect the same day! Also, why do you have to pay a collection charge???”

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Posted 2 years ago

“No update provided on web site as to status of order, it did turn up on time but anticipated dispatch time would be handy”

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Posted 2 years ago

“Was sent wrong part, but the collection was good, quick & easy & the correct order was delivered the next day.”

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Posted 2 years ago

“Great service, quick delivery - but sent out the wrong part, not what I ordered. No reply yet from the returns department”

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Posted 2 years ago

“The product I had, a clutch kit had the wrong bearing ,I called and enquired whether the customer adviser could therefore check another product to see if it was wrongly packaged and was instead told nothing can be done and offered a return and refund . I then called in to a local euro car parts and explained the situation who took time to check another box to find it was the wrong bearing in the original . Sorted out in the end but with no help from your customer adviser.”

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Posted 2 years ago

“Ordered as it stated next day even thou that was Saturday but had to wait till Monday which was only disclosed after ordering otherwise wouldn’t have Dedicated collection point was a complete joke 1 guy serving and getting orders with about 8 people waiting every time they open the rear office door you could see multiple staff sat joking and talking even coming thru to get things from the vending machine but not helping on the counter absolute waste of space waited approx 40 minutes plus”

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Posted 2 years ago

“A bit dumbfoubded by the idea of having same parts very slightly cheaper on a sister website that looks exactly the same as ECP... Now, not hat Im complaining though, took the collection instead of delivery, obviously local Euro Car Parts as the collection point... Just to be charged £2 as a 'collection fee' on a sub £200 order. Never been a fan of ECP but unfortunately had to use them as I couldn't find specific parts anywhere else.”

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Posted 2 years ago

“Great price and arrived quickly... Only issue I had were that the cleaning products didn't come with nozzles (like in the photo's) so couldn't use them... This. should be made clear in your listings. Now resolved as I contacted Auto finesse direct and they supplied these to me.”

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Posted 2 years ago

“A simple order for some engine oil went wrong. The wrong grade of oil was sent but the delivery note was for the correct oil. A phone call sorted the the problem.”

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Posted 2 years ago

“The only thing that niggles me is why charge £2 for collection when it is my petrol and my time or perhaps this charge should be on order under £30 to match your free on-line policy, my order was for over £85, Also, the order cannot be amended so if i wanted to add WD40 then it would have to a new order with £2 collection charge, why can't we amend the order until is it collected?”

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Posted 2 years ago

“The oil was different from the one in the picture and they were not sure if the specification was the same.”

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Posted 2 years ago

“A little disappointing front & rear discs ordered on a Sunday, 1 set arrived next day (monday) other set not arrived by following Friday. On phoning cs on Friday was informed they would be with me by 6.00pm Friday. They did not arrive until the following Monday.”

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Posted 2 years ago

Car Parts 4 Less is rated 4.5 based on 90,437 reviews