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Car Parts 4 Less Reviews

4.5 Rating 90,318 Reviews

89 %

of reviewers recommend Car Parts 4 Less

Company Reviews

Product Reviews

4.5

Based on 90,318 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

Car Parts 4 Less 5 star review on 3rd October 2023

Car Parts 4 Less 5 star review on 18th September 2023

Car Parts 4 Less 5 star review on 16th July 2023

Car Parts 4 Less 5 star review on 1st May 2023

Car Parts 4 Less 5 star review on 11th November 2022

Car Parts 4 Less 5 star review on 11th November 2022

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the CP4L business appears to have changed dramatically behind the scenes in the past year or so. a box used to arrive via courier from a distribution centre but now very restricted item delivery comes from the local EuroCarParts, though paying £1.99 click and collect (who else CHARGES for click and collect???) enables the full product range. delivered minimum order values have gone up and up. I know the parent company have been acquiring competitors in recent years which may go some way to explain a less accommodative market position”

Posted 2 years ago

“Outrageous to charge extra for items collected from Europarts store.”

Posted 2 years ago

“Ordered several items that where in stock only after paying did I get an email advising 2 items where not available and a refund would be given, as yet no refund despite leaving several emails to enquire what’s happening.”

Posted 2 years ago

“I’ve got the wrong oil filter from my collection point and had to go back again to exchange it was not happy about it”

Posted 2 years ago

“Reason for the low rating, is the collect in store was so slow, took over 30 minutes to collect few items, otherwise would have been 5 stars.”

Posted 2 years ago

“I ordered parts on a 3-4 day delivery but by day 6 still no parts. No response to online customer service request for a delivery date after over 48 hours. I had to call customer services and the local branch so I could collect parts as they were not going to be delivered for another 3 days!”

Posted 2 years ago

“Parts stated on a catalogue is wrong and doesn't fit the car. Telephone customer service is not helpful and don’t act on the issue quick enough, i’m still waiting on my refund from you, even i have delivered wrong parts myself to one of your stores and have to buy correct ones again, because you don’t refund money straight away. So have to spend a money twice!! What if someone doesn’t have a spare cash and car is booked in the garage? I have used your services before and newer was an issue, just recently started”

Posted 2 years ago

“Ordered 2 items to pick up at my local collection point (Euro Car Parts, part of the same company). Couldn’t get in to collect items due to catching COVID, which I still have. Rang to ask about items and was told that I’d be refunded as I didn’t collect my order. Refund came through, however they have kept the £1.99 collection fee they call charge for the “privilege” of collecting. This was not conveyed to me at the time I was told about the refund. I will not opt to collect any future orders if I decide to order again from Car Parts 4 Less.”

Posted 2 years ago

“Perchase Maguire's quick interior detail. Was opened and foil stuck back down. Too much effort to send it back and to be fair, who's going to check the returns haven't been opened.”

Posted 2 years ago

“Wrong part sent. Still awaiting a refund after 7 days. Cant say im happy”

Posted 2 years ago

“As this is eurocarparts who said they couldn't find any I find it bizarre that a eurocarparts van delivered this from the same depot who didn't have any.”

Posted 2 years ago

“There’s a collection fee! Why do I need to pay to use my own transport, fuel and time to collect an item? This is taking the P.”

Posted 2 years ago

“I was sent the wrong part. It was not for a golf but various Japanese cars. I decided therefore to go into my local car parts shop. They gave me the correct windscreen wiper but could only refund the previous payment, for which I’m still waiting, online.”

Posted 2 years ago

“Ordered parts online for collection and paid extra to do so. Went to collect but 1 of the items not in stock and one of the items had a part missing. Had to visit site 3 times until I got everything I ordered. Very poor service.”

Posted 2 years ago

“The product I ordered fell apart on first use. I was refunded but I had to travel to the depot twice. After paying the £1.99 collection fee I think this should have been refunded. It wasn’t. I shall think twice about using them again”

Posted 2 years ago

“Purchased oil from above company with free delivery locally , but not for up to 3 days , when I called the 0203 number I was told.. if you don’t want to wait come and pick it up yourself.. asked where shop was and he said do you know where Eurocarparts shop is that’s us ..??.. your not CarParts4less then .. No ..oil was on shelf .. “ waiting “ for a van to become free , 2days later despite 4 / 5 parked up outside . Then I tried to buy from CarParts4less snow foam priced at £13.29 .. £2.50 cheaper than anywhere else go to same shop .. £15.99 mate .. showed kid the online price of £13.29 .. he said ..not here not us ..so I call Carparts and ask can I collect myself .. yes £13.29 ..plus £1.99 collection charge .??..for refusing FREE Delivery and actually going there myself .. for Christ’s sake EuroCarParts4less.co.uk .. or whatever your trading name is this week sort yourselves out .. I may only be 1 customer but need you to be honest because even without the help of the internet word of mouth carries LOUD , with the help of the internet honest speaking Car Owner Forums are read by thousands of motorists looking for recommendations and Keen prices and not only do they read lots they ask questions constantly .”

Posted 2 years ago

“Put my reg no in. Ordered the wiper blades for my car, received 1 new and 1 resealed opened box. Wrong blades sent out, don't fit. so completely useless to me”

Posted 2 years ago

“The discs I ordered were correct but it wasn't until I'd managed to remove the wheel and get the pads out,the pads you told me I needed were the wrong ones. I had to re build it, and drive back to swap. Apparently according to staff the ones you said I needed weren't even for my car. Even though I'd entered my reg number. Was £40 more expensive too!”

Posted 2 years ago

“Could not understand why there was a delivery charge when I collected it from the store”

Posted 2 years ago

“Got the wrong item”

Posted 2 years ago

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Car Parts 4 Less is rated 4.5 based on 90,318 reviews