Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,983 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Car Parts 4 Less 5 star review on 14th November 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a very happy customer, my parts I ordered were expensive and they have been delivered but unfortunately not to my property or my neighbours where the delivery company say they have but the photo they have provided is not my neighbour or near my home. So I’m still with out my items and out of pocket due to having to buy more parts from else where, extremely disappointed. Contacted car parts for less but still no reply of what is happening”

Helpful Report

Posted 3 years ago

“I have still not received my parcel. Been told by customer service they hope it would be here this week but no guarantees and very short vague answers. This is after it being already delayed by 2 days then receiving no correspondence after that email I have had to phone this morning after it due to be delivered on the 25th (after delays) and not hearing anything else”

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Posted 3 years ago

“You cannot checkout unless you select pickup as an option, delivery does not work. Tried for over a week in different browsers to place an order and none went through. Very disappointing!”

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Posted 3 years ago

“I have ordered some items online, it’s been more than ten days and package didn’t arrived, manage to speak with customer service who advise they will try to arrange with local service to send them asap but they wouldn’t know a date and are unable to change a delivery option to a collection one, even though I mentioned I need the items asap. Very poor service.”

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Posted 3 years ago

“Refund for surcharge takes way too long I'm still waiting for my £119 Refund over a week since I exchanged!”

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Posted 3 years ago

“ordered discs and pads for my navara to collected at local euro car parts next day, got an email next day saying my parts had been collected, queried with store and they told me there had been a mix up and that my order had been refunded. so i had to buy the parts again in store, i the en had to wait 4 days for the refund to be processed which included me chasing them up for it… great prices but rubbish customer service”

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Posted 3 years ago

“The part was shipped without any of the fittings or kit that is needed to install it. I called and spoke to Julian and he could not have cared less and told me to return it to nearest Euro car parts.”

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Posted 3 years ago

“It’s been well over a week and I’m still waiting for one of my parcels as far as I know DHL have misplaced it they are sorting it out DHL have rang me but it’s still not very good because I needed the windscreen wipers for my wife’s car need an MOT now it’s stuck on the drive”

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Posted 3 years ago

“Order number 123-00053564168 this order was cancelled at Mallusk store order date 10march still waiting for my money back please look into this for me thanks”

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Posted 3 years ago

“They were unable to supply the goods requested and as at 12 days later I have not received a refund!!”

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Posted 3 years ago

“I ordered 2 festoon bulbs but was sent 2 completely different LED bulbs which do not fit. V poor”

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Posted 3 years ago

“Bought Top Tech 1800W Pressure Washer with Internal Detergent Tank in February 2021, used one to clean patio, no problems. Got it out this morning to do the same job, and water spurting rom the hose where it connects to the gun. the hose clicks in ok to the gun, but it leaks and no pressure.”

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Posted 3 years ago

“Head bolts were rusty and covered in dirt. No surprises I got a refund and went to GFS instead.”

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Posted 3 years ago

“Hi I didn't pick it up at all...”

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Posted 3 years ago

“Veeeeery poor customer service”

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Posted 3 years ago

“The Acocks Green branch is a joke. Ordered fuel filter online and went to collect. Was told the parts not in stock but they will order it so to come back next day. Came next day and they cannot find the part in the warehouse. Ordered online again and came to collect and even confirmed via phone call before arriving, however, this time i was given the wrong part. Travelled 3 times now and they all seem lost at this branch. No resolution in solving the problem and no compensation.”

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Posted 3 years ago

“Charging £1.99 for collection”

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Posted 3 years ago

“I ordered LuK clutch kit and flywheel and paid the price for it and guess what!?? They gave me SASCH one which in LUK box which is have price.Should be shame for doing this and i heard i was not the only one.”

Helpful Report

Posted 3 years ago

“Products delivered were good and on time however, I was charged £4.95 for a delivery when it said it was free. I phoned customer service the agent was very rude and unhelpful and told me I should send an email. Wrote an emailed to the address provided and it has so far been ignored.”

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Posted 3 years ago

“delivery is free but if you collect you have pay collection charge. how weird is this?”

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Posted 3 years ago

Car Parts 4 Less is rated 4.5 based on 90,983 reviews