Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.85

4.9 Rating 872 Reviews

97 %

of reviewers recommend Canada Travel Specialists

Company Reviews

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4.9

Based on 872 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022

Deb & Steve From Essex

Canada Travel Specialists 5 star review on 22nd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“from the initial enquiry through to our booking I cannot fault Canada Travel Specialists, especially Brian. He's has made our complete process a pleasure, taking the time to explain why he has recommended items, and not others. We have just booked up today and for anyone considering a trip to Canada, ask for Brian. if i could have scored higher I would have.”

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Posted 4 years ago

“After originally booking our Canada trip for Sept 2020, we finally made it there this year following covid restrictions. We told CTS what we wanted to include in our trip and they did all the hard work putting it together. Everything went without a hitch, and we had the most magical time. CTS were excellent making sure our trip was the best it could be, and we give them our heartfelt thanks. Deb & Steve Essex”

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Posted 4 years ago

Dear Deb & Steve, Thank you for taking the time to leave feedback on our service and for sharing your incredible photos... We are delighted you both had an amazing time, looks like you had fabulous weather.... :) With warm regards, Anne Marie Manager

Posted 4 years ago

“Brian is an absolute assets to this company. I made an initial online enquiry which he picked up. He listened intently to my travel enquiries and put together an excellent itinerary. His in depth knowledge is incredible. He is a pleasure to deal with. Well done Brian you’re doing an excellent job. Thank you”

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Posted 4 years ago

Dear Megan, Thank you so much for sending this, everyone here at Canada Travel Specialists loves to know we are meeting our customer's expectations, Brian will be delighted to hear you were happy with his service. Our customer feedback is paramount to our business; we really appreciate it. With warm regards, Anne Marie. Manager

Posted 4 years ago

“We wanted to book a special trip and had seen an itinerary in the brochure which was close to what we were looking for. We started with this itinerary but then decided to add loads of things onto it. We decided we wanted to tour across Canada, do the rocky mountains and add a cruise to Alaska as well! Adla was fantastic. Very efficient and extremely knowledgeable. She advised us on all the ‘tweaking’ we did and has come up with the absolute perfect trip for our Silver Wedding Anniversary. The service has been amazing, the cost is very reasonable for what we are doing, and Adla has been very patient and understanding. I would not hesitate to recommend Adla and Canada Travel. Can’t wait for it to come round now.”

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Posted 4 years ago

“I can highly recommend Michelle who guided us through 3 years of postponements due to covid. We had a fabulous holiday,everything organised by Michelle ran so smoothly and everything was as fabulous as she said it would be! she answered all our many queries very quickly. I will definitely ask Michelle to help us plan our next adventure! Thank you Michelle”

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Posted 4 years ago

“I would like to thank Brian Walker for his help organising and booking my trip to Canada next year,it was all done over the phone with great ease without any problems.Thanks again”

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Posted 4 years ago

“We have been completely satisfied with all aspects of our holiday The customer service received from Canada Travel Specialists was brilliant and they were always available to answer questions or queries which arose. They booked our holiday within the budget given and the hotels were all excellent and in the centre of towns. We received all our paperwork as promised a week before departure and our issues with refunds are being dealt with promptly. We cannot fault the service received and would not hesitate to use them again for any holiday. Our specialist were Scott and Anne-Marie and we thank them both for all their help.”

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Posted 4 years ago

“Adla organised our trip to Canada. Very professional, everything went smoothly. We stayed in very pleasant hotels in prime areas after completing our cruise to Alaska crossing from the west of Canada to the east. We particularly enjoyed our two day journey on the Rocky Mountaineer. Our connections as identified in our schedule ran to time and date including the days at specific venues. It was certainly a trip to remember.”

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Posted 4 years ago

“Adla was so helpful from the start. I kept asking for different options and she came back to me very quickly. The whole process was very easy, now to look forward to the trip!”

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Posted 4 years ago

“Adla was extremely personable, asked the right questions to understand what we wanted, and produced an itinerary that clearly reflected our conversations. Adla made it clear that anything we wanted or had to budget for could be considered and that alternatives and solutions could be found if the itinerary needed tweaking. Adla projected a definite Can-Do attitude, which inspired confidence that our holiday will be as good as it sounds. Adla was efficient, fast and really knows her subject. Excellent service. We would like to come back to do another review when we have been on the holiday next May/June.”

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Posted 4 years ago

“Michelle Holt booked our Canada and Alaska Trip back in 2019. Due to the pandemic it was put back and I didn’t need to worry because Michelle kept me up to date and didn’t worry me with the changes she did them and confirmed everything was ok. It is an expensive trip but you can make it exactly as you want it. The excursions Michelle sorted out were amazing. The Rocky Mountineer is a must and go Gold leaf again Michelle recommended. I will definitely use Barrhead Travel again”

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Posted 4 years ago

“I responded to Canada Travel's advert regarding the Ultimate Journey with Calgary Stampede next June/July 2023. I spoke to Adla who sealed the deal because of her knowledge of the subject, speed of response to my queries and overall capability in concluding a satisfactory and speedy result. I and my wife are now looking forward to the holiday of a lifetime next year.”

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Posted 4 years ago

“We had an amazing holiday on the west coast of Canada touring across from Vancouver over The Rockies. Adla, with her great expertise and customer service, helped us to plan & book this fantastic trip at a very competitive price. Everything was spot on that Adla recommended and booked for us from the flights, to the route itinerary, the hotels along the way and the car hire. Would definitely recommend Adla and Barrhead travel to other travellers and we will be contacting her again for our next trip.”

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Posted 4 years ago

“When we booked our trans-Canada holiday with Alaska cruise, I wondered if it could be worth the considerable sum. I need have had no doubts - our experience was brilliant all the way. All arrangements by Barrhead went smoothly and the screenshots of my FB posts accompanying tell the whole story. Michelle at Barrhead was very pleasant to deal with and I can thoroughly recommend.”

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Posted 4 years ago

“Adla has made the process of organising and booking our holiday easy and enjoyable; we started with a vague idea of what we wanted and she was able to offer itinerary suggestions, a dose of realism and always wanted us to get the most adventures possible within our budget. We were never made to feel a nuisance when we had amendments and tweaks that we wanted to make and our long list of questions were dealt with sincerely and promptly. With 11 months to go, we feel in safe hands and have no worries or concerns. Thank you Adla.”

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Posted 4 years ago

“We have just returned from a fabulous holiday which was arranged by Annie Macaldowie. We began with a 3 night stay in Toronto, which included a whole day trip to Niigata falls. We then flew to Calgary and began a well organised trip across Canada including the ice fields Parkway, Banff, Jasper and ended up with 2 days on the Rocky Mountaineer. After time in Vancouver, we then had a 7 night Celebrity cruise around Alaska after which we flew back from Vancouver. All the transfers, tours and arrangements went smoothly. We had waited 3 years to finally take this holiday but it was well worth the wait! thank you Anne for all your help!”

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Posted 4 years ago

“Adla at Canada Travel Specialists made booking a multi-centre, multi-experience holiday very easy. My questions (why can't one think of these before or during the conversation) after the initial contact were answered quickly (and patiently). Thank you Adla.”

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Posted 4 years ago

“So far Adla has been extremely helpful and indeed flexible in helping both ourselves and our friends who are going on their own version of our Holiday ( if that makes any sense at all). I am optimistic that I will be supplying glowing references when we come back from our holiday next Spring/Summer!”

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Posted 4 years ago

“Adla has arranged our holiday very efficiently, communication has been good, she has dealt with changes in our itinerary and has successfully matched our plans with fellow travellers. We are confident that we will have an amazing trip in 2023.”

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Posted 4 years ago

“Make suggestions to improve my itinerary and really went the extra mile in terms of customer service Would definitely be recommend Adla. Her knowledge and professional are outstanding”

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Posted 4 years ago

Canada Travel Specialists is rated 4.9 based on 872 reviews