Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,224 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,224 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received items yet”

Helpful Report

Posted 3 years ago

We hope this issue has been resolved.

Posted 3 years ago

“The knickers I purchased were not true to size. Supposed to be 10/12 and only just fit me. I normally purchase a size 10 from marks and spencers. Have had other items from camille in a size 10 and they fit me perfectly.”

Helpful Report

Posted 3 years ago

We are sorry to hear the item you received were not as you expected.

Posted 3 years ago

“Very pleased with swiftness of delivery although not sure the item bought is as good quality as I had hoped.”

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Posted 3 years ago

We hope to deal with you again, thank you for taking the time to leave your review.

Posted 3 years ago

“went to use bra some of the hooks were not sewn in very dissappointed”

Helpful Report

Posted 3 years ago

Please send the faulty bras back and we will happily refund/exchange for you.

Posted 3 years ago

“Reasonable quality for the price. I had difficulty undoing the top button which was way too big for the buttonhole, I think the garment should have been longer as per the illustration, and it is shedding fluff like mad. Having said that it’s really soft and comfortable. When I’ve washed it I’ll see If it retains its shape and thus whether I will buy another, till then I’m withholding judgement.”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied with your order you are welcome to return for a refund or exchange. Thank you for taking the time to leave your review.

Posted 3 years ago

“service was very quick & good. quality of item good. BUT SIZING is not. Ordered a 14/16 onesie, my body size is 12 but I buy larger for bust. The 14/16 was too small. Returns process was good & refund efficient & quick.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are sorry to hear you weren't 100% satisfied with your order.

Posted 3 years ago

“When I ordered it said 3 - 5 days delivery. I was happy with that, but would have liked to track the delivery so that I knew roughly when it would come. The order came within 4 days, which was fine by me.”

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Posted 4 years ago

Thank you for your review, we are pleased to hear you are a happy customer. Thank you for your custom. We hope to deal with you again.

Posted 3 years ago

“Not received yet (Sat 2 May)”

Helpful Report

Posted 4 years ago

We hope you have received your order now, sorry for the delay.

Posted 3 years ago

“Onesie ordered was size 16. Was more like size 12 and so short in the body. Disappointing.”

Helpful Report

Posted 4 years ago

We are sorry to hear this. Thank you for taking the time to leave a review.

Posted 3 years ago

“Been using for years. Normally great quality. But just recently ordered shapewear bodies in two different colours but same sizes.. One fit perfectly one way out of sizing proportions. Emailed customer service and just ignored so not so keen now.”

Helpful Report

Posted 4 years ago

Thank you for your review, we are sorry to hear you haven't had a response from your email, I shall look in to this. If there is a fault with your Shapewear you are welcome to return for a refund or exchange.

Posted 4 years ago

“Website, communication and delivery all fine. The fleece bedjacket is soft and cosy. However, I usually wear size 16 but ordered 18/20 so that the garment would be loose and comfortable...but's tight...in the sleeves and the body. I've kept it because I need it now and am hoping it will stretch with wear. Would just advise to go for 2 sizes up if you want comfort.”

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Posted 4 years ago

Thank you for your review on our Bed Jacket Judy, we hope to deal with you again in the future.

Posted 4 years ago

“Wish they had some darker/ brighter colours ( cerise, deep turquoise, dark grey, then would be tempted to buy another bed jacket.”

Helpful Report

Posted 4 years ago

Thank you for shopping with Camille.

Posted 4 years ago

“I've given "acceptable" as my very first purchase, of a white cami, was excellent. However, I ordered a black cami in the same size and it was significantly smaller, so I have asked for an exchange.”

Helpful Report

Posted 4 years ago

Hello, We are sorry to to hear your black Cami was smaller then your white Cami, we will look into this with the manufacturers. Thank you

Posted 4 years ago

“I like the style of this lounge dress, I'm not so happy with the material... It makes you too hot, I was hoping it would have been mirco fleece which is more comfortable.”

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Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“I have heard the Camille lingerie is very good. However I have not received my order yet so I can't say.”

Helpful Report

Posted 4 years ago

Hello, Sorry to hear your order has not arrived yet please can you contact us so we can look further into this for you. Kind Regards

Posted 4 years ago

Hello, I am sorry to hear you haven't received your order please can you contact us so we can investigate this further. Kind Regards

Posted 4 years ago

“I bought two onesies for my grandchildren. The range was good, buying was easy and delivery was prompt. But I'm afraid the quality isn't as good as I hoped. These were not the cheapest around and the material is not as soft and fluffy as I would have hoped at the price.”

Helpful Report

Posted 4 years ago

Thank you for your review, we are sorry to hear you was not happy with your purchase. Please contact us if you would like to return your items. Thanks Camille.

Posted 4 years ago

“Have been buying these bras for 20 years but the make has gone down feel filsy and not has good fitting .”

Helpful Report

Posted 4 years ago

Sorry to hear you are not happy with your purchase, please contact us so we can look into this for you and exchange your purchase if you would like. Thank you for shopping with Camille.

Posted 4 years ago

“Had a pair of Camille pyjamas many years and so comfortable. A little disappointed with the fit of my recent purchase feel they are a little skimped, the originals were made in the U.K. the latest in Asia.”

Helpful Report

Posted 4 years ago

Hello, we are sorry to hear that you are not happy with your purchase, please use the returns label at the bottom of your invoice if you would like to returns your items. Kind Regards

Posted 4 years ago

Hello, we are sorry to hear you was not happy with your purchase, if you would like to send them back for an exchange or refund please use the free returns label at the bottom of your invoice. Kind Regards

Posted 4 years ago

“I ordered two items the same size, one was very small, and the other quite large. I shall be returning both for a refund.”

Helpful Report

Posted 4 years ago

“Its longer than expected ,very soft & warm but the zip is a bit bumpy its ok but not as good as thought it would be.”

Helpful Report

Posted 5 years ago

We are sorry to hear that you are not happy with your new purchase, please contact us by email so we can sort this out for you. Kind Regards

Posted 5 years ago

Camille Lingerie is rated 4.7 based on 8,224 reviews